BetterSleep

Thank you for moving the button back. I appreciate it.

If you bought the premium app (one time purchase, for the premium version of the app) you got access to the entire app and features. Then they changed to the monthly plans. This change was done without notification to the user, which goes against the terms and conditions of purchase of the premium version of the app.

Used this app for 8 years, because my daughter sleeps to the vacuum cleaner on here. The vacuum as been free for me for 8 years, now since the update requesting payment.

Me and my wife bought the lifetime subscription when it was $99 but lost access to the account.

It was the first one that popped up when I first considered sleep sounds, now THUNDERSTORMS ARE NOT AVAILABLE!!!! I have OCD having my sleep sounds change (I must pay for it??? On top of everything else right now??? Gas prices!!!$??? In this economy?!????!!) You’d think you would be able to sleep for free? NOPE.

use it with my snoozeband

If you bought the premium app (one time purchase, for the premium version of the app) you got access to the entire app and features. Then they changed to the monthly plans. This change was done without notification to the user, which goes against the terms and conditions of purchase of the premium version of the app.

at the start it's either you pick premium or you pick premium you can't get past it

All I want is a couple rain noises and the only free rain noise sounds like water running in your sink/bath.

All you want is my money I opened my app tonight to use it, only to find that every sound on my mic was made premium since the last time I used it. This is incredibly disappointing as I have used this app for a long time. I loved the

No warning nothing. Just overnight that switched everything, now the requires payment.

occasionally the sound will go back on for free, but I can't use this app because the moment they take the sound away again my health collapses

Got me through multiple deployments.

used to be good i grew up using this app, i got it many years back when it was nearly all free. i used to love the app and used it every night. i have insomnia and this app would help me. i stopped using it for a while and came back to it

Last year they got me for the $5 for 1 year subscription and now it's an intro price of $1.99 a month for basically 90% of the sounds

Respected the paywall around the fancy stuff - no problem! Last night, suddenly, endless popups telling me to subscribe to use the sound I've used for years. "White noise" is now behind the 99c/month paywall

I made a custom sleep sound by combining 5 or 6 sounds into a soothing mix. I used that mix for years but now only one of the sounds is available without paying.

I even tried to make new mixes but there were only 15 out of the 300+ sounds that were still free to use.

I paid $5 after already having used the app for my daughters sleep sounds and they all of a sudden wanted payment. Now that payment goes towards nothing? I opened the app again a couple months later and now they're charging a monthly fee

I literally do not use ANYTHING else in this app. No meditations, no sleep stories, no sleep tracking. Nothing. I just want the sound mix.

On of my worst nights of sleep, Better Sleep gave me a score of over 90, recording over an hour and half of deep sleep. Yet both Apple Health and Athyletic calculated very low scores in the 40's with 12 minutes of deep sleep

Initially it was free but now there are hardly any free sounds and no more free white noise.

I use this app daily for almost 5 years and when they took away a huge chunk of the free items it ended up permanently ruining my circadian rhythm and subsequently affecting my health.

I understand they benefit from the good ratings, but those ratings are based on prior experiences when the app was free.

Sad to leave but it’s time to go. I’ve been using this app for about 10 years to listen to the same 5 sounds for sleep. Me and my wife bought the lifetime subscription when it was $99 but lost access to the account. Every update this

I clicked on 'Rate Our App' bringing up a screen asking "Do you love BetterSleep?" I tapped No and was routed back to the help section with a feedback form. Instead, I went back and tapped Yes and only then did it send me to the App Store

however, for whatever reason this app keeps pausing and shutting off after the 2 to 4 minute mark on my pixel phone. there is nothing. I emphasize nothing on my phone that is set to shut this app down after 4 minutes.

I've been using this app to help my anxiety at night since I tend to have trouble sleeping and the meditations calm me

It doesn't let you try it without entering a credit card. I understand the developer wants to make money, but adding the card without testing it automatically makes me not want to use it.

That being said, it is extremely glitchy and often crashes.

my presets (mixes) that I've used for YEARS for FREE have now been sat behind another pay wall

The Manage Subscription screen lets you switch between paid plans instantly, but there is no cancel button anywhere. You have to dig through Help articles that point you to an email and a different process depending on how you signed up.

I've chosen to use the built-in Apple sound generator

went to feel some nostalgia from my old sleep mixes and can't even access them anymore 🫩

They promise a reminder one day before the trial ends so you can cancel. I never got it. I only caught it because I checked on my own today, the day before a $69.99 charge.

I can't even figure out where the "enter" key is! What key do I touch next?!!!

getting ready to go to bed and suddenly finding that it's locked behind a paywall

I told offered 7 day trial. When i signed up it was for a year of service without 7 day trial.

They have also started using AI for customer service, writing the meditations, the stories, etc.

$60 for the year before I canceled my 3 day free trial. Its not a bad app but it still feels greasy as hell to immediately jump to an annual sub from a free trial, especially one that lasts bit 3 days.

Now I can't even listen to a limited amount of sounds. I can listen to nothing and only get nonstop offers for upgrading

traking my sleep and being able to hear what I do when I'm asleep is fascinating.

I was able to get a year of premium for £4.99 exactly 1 year ago - now it's more than doubled £11.99

“Oh,” you might say, “99c/month is not bad!” Is a single white noise sound worth $400+ over the rest of my life?? Have we lost our minds????? They make white noise machines for $15.

I just wish that in addition to the timer to have my White Noise turn off I could have it turn off at a specific time in the morning.

loads of unnecessary questions and data collection before you can even use the app.

This app has been unreliable when playing the sounds through the night. I have to force stop it before I go to bed for it to work without suddenly crashing, but I have to do that every other night r it will interrupt my sleep. I thought