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Crypto & investing

eToro reviews

What users love and hate, from real reviews

A social broker for beginners built around copy trading and a simple interface, where the easy on-ramp into trading keeps slamming into a wall of hidden fees, blocked withdrawals, and unreachable support.

500reviews analyzed
4average rating
14findings
Strengths

What users love

Copy trading is the headline feature people stay for

The ability to copy experienced traders' moves and portfolios is exactly what people praise eToro for: beginners learn from others' decisions and get into the market without a strategy of their own.

Great app for trading as a side hustle. It gives you the option to copy other traders who are doing well.

Great investment app. Very big selection of investment instruments but Copy Trader is where Etoro shines.

Even if you don't know trading, you can copy other investors/traders and be able to learn in time and perfect your skills

Simple and clear — the best starting point for a beginner

A clean interface and a low barrier to entry: people call eToro the simplest broker, an ideal first step into investing where you can start with small amounts and figure it out with no training.

Most comfortable and easy broker. Nothing to learn, super simple, yet useful. The besttt

This is a great way to get into trading with very small investments.

super simple and straight forward broker. definitely the easiest and simplest broker I've interacted with

Weak spots

What users hate

Depositing takes a minute, withdrawing takes weeks

Deposits clear instantly, but withdrawals leave people stuck for days and weeks: tickets sit unanswered, money "doesn't reflect," and some users never get their funds back at all.

You can deposit funds in 1 minute, but if you want to withdraw be sure that you will not be able to do it.

more than 2 days for my withdrawal it doesn't reflect in my kindly provide me solution immediately

borderline unusable. withdrew money in December and still haven't received it.

There's no support, just an AI bot that solves nothing

Reaching a human is nearly impossible: an AI bot answers with canned FAQ replies once every 10–25 minutes, tickets auto-close, and account managers are unreachable even for paying clients.

HORRIBLE! STAY AWAY FROM ETORO! You will be stuck for many days with no human to help or answer a simple question at all. Only useless AI bot.

no live agent customer person just their stupid AI, I tried to talk to an actual person

Terrible customer service, automatically closing support tickets after you just raised them is a new low.

Fees at every step, despite the "commission-free" advertising

You pay for everything: $1 to open and close a trade, $5 to withdraw, currency conversions, wide spreads, and overnight charges — users say fees eat all the profit, and the advertised "no commission" turns out to be untrue.

It's a scam that there are no commission. There are fees on every transaction, we need to pay 1$ when you pay or sell a stock.

to much hidden cost, don't use this app otherwise regret later. you need to pay broker fee to buy broker fee to sale and fee of $5 every time you withdraw money to bank. what a daylight robbery

High hidden fees, they will reply that all their fees are competitive and disclosed, I've only noticed that this is not true after switching elsewhere.

Accounts get frozen with no explanation — and your money is inside

Accounts get restricted and closed without a clear reason, sometimes right when trades are profitable: they suddenly demand a bank statement within 24 hours, lock access to the money, and threaten closure, leaving the user without their funds.

This app seems good on the surface but can and will restrict your account for security purposes. You can't withdraw your money. you can't open any new trades. They ask for ID verification within the next 24 hours without warning.

My account was closed unilaterally without explanation and they will not give me access to my money

Stopped my account for no reason except it was doing well.

Positions close themselves, stop-losses fail to trigger

People report trades closing randomly without their command, stop-losses failing or firing at the wrong price, and take-profit producing a loss instead of a gain — critical bugs for a trading app.

my position were closed several times randomly. was trading futures - asked the agent about the expiration date - position was closed earlier. today position was closed randomly , shows that hit the stop loss, by fact I hasnt

the stop loss fails. I do not recommend this app.

multiple times it has happened, that i see profit in trade and i see a message show the sell price more than buy price, but etoro is not truthful here and i get negative price, they take my profit and also reduce my money by giving a loss to me.

An update wiped watchlists and broke login

After a recent update, watchlists and chart annotations vanished for many people, biometric login stopped working, and the app hangs on a white screen — years of work and familiar features gone with no warning.

The latest update seems to have erased watch lists. Only users come up now, nothing else.

what have you done with my watch list? i have several stocks I've been keeping my eye on now they've disappeared and instead a list of traders have taken their place and I can't get them back.

The latest app update cleaned out *all* my chart levels/annotations. All of them. All carefully charted levels are gone, hours and days of work down the drain.

Just a website in a wrapper: slow, glitchy, crashing

The app is slow to start, lags, crashes on loading, and feels like a repackaged website rather than a native app — for real-time trading that's critical, and many compare it unfavorably to Trading 212.

The app itself is slow, clunky and regularly crashes. Compared to trading212, it is awful.

It takes an eternity to start. And this is supposed to be a trading app?

completely broken. I get the intro bit, then I get "get started", I see the login options for a split second and then it's just a white screen for eternity. unusable.

Verification is an endless loop of rejected documents

Uploading documents becomes torture: address and ID proof get rejected again and again even when files match the requirements, and the same requests repeat, leaving you unable to either trade or withdraw.

I keep trying to upload the relevant documents. But it keeps saying it needs SORTING OUT!? Getting really annoyed at this. I've literally done everything twice now. But to no avail.

I've seen the worst thing in my life. I wasted 2 hours of my time uploading 50 very clear photos for identification and it keeps saying they not accepted

the constant pop ups for proof of address and rejecting files that match what they are asking for. ive tried severally to contact support and cant get help

Feels like a scam: you sense your money will just be taken

The accumulated stories — frozen funds, vanished coins, withheld "withdrawal fees" — leave many feeling it's outright fraud; reviews mention lawsuits and the word "scam" over and over.

do not use this. it is a scam. it closed off automatically some positions because it deemed them to old, but that was my money.

this app is garbage do not lose your money they will hold your funds.

After heavy legal pressure, support admitted it was a scam and told me to walk away. Then threats of harm and bank retaliation unless I deposited more or left a fake positive review.

The ISA account for UK users is a confusing trap with a third party

UK users coming for a Cash ISA hit a mess: the account is dollar-based and run through third-party Moneyfarm, you can't fund the ISA from the main account, and getting back money you deposited by mistake costs a £5 fee — many leave for T212.

I wanted to invest in an ISA, be careful if you are doing the same, do not fund the etoro account as you cannot fund the ISA from that account and like me you will have to wait for the funds to be returned.

The lack of clear instructions on setting up the cash ISA resulted in me inadvertently adding funds to the $ S&S side. To get that money back they charged a £5 fee, nowhere in the help section does it state that a fee will be applied. Shocking.

For UK residents primarily looking at eToro for ISA's my advice is don't bother. It is a convoluted arrangement with a third party (Moneyfarm) with funds segregated from eToro

YouTube and email ads breed hatred before you even install

Intrusive YouTube ads and a flood of emails (8 in 18 hours, none on topic) irritate people so much they download the app just to leave an angry review — pure anti-marketing.

The amount of ads i got for this app made me download it just so i can leave this 1 star review. I saw so many ads that i hate this app now, more doesn't mean better.

disgusting level of advertising. 8 emails in less than 18 hours, none of them to do with signing up, all advertising. genuinely makes me sick and the programmers should be ashamed of their creation.

worst app try many times to contact the support team but can't able to . totally disappointed with the service.

Pushes CFDs instead of real stocks and ETFs

Users notice the platform steering them toward CFDs instead of real stocks and ETFs, where fees and conversions eat all profit; on top of that the toolset is limited — no API, missing ETFs, and no crypto for small accounts.

Beware. eToro pushes CFDs onto you instead of real ETFs and stocks to make money out of you.

you can never make profits in CFDs. they suck all your profits by transaction fee and currency conversions.

it protects funds if any suspicious activity is found. for funds perceptive of view it's safe. But the trading station wise it's another hell. does t have API trading.

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