inDrive reviews
What users love and hate, from real reviews
A fare-negotiation ride-hailing app where passenger and driver haggle on price — cheap for riders, but low fares and weak support enrage the drivers the whole thing depends on.
What users love
Setting your own fare is the standout loved feature
Fans love exactly the negotiation model: rider and driver agree on a price that feels fair to both, and trips come out cheaper than the competition.
I love that I can set my own fare and travel easily
it gives both client and the driver a chance to negotiate the price
request your rides at the price you think to be fair for all
Polite drivers and clean cars — when you get lucky
Plenty of five-star reviews praise specific drivers: punctual, friendly, tidy, helpful to seniors, returning forgotten items. A lot rides on getting a good driver.
very well mannered and good calm driver ..clean car
I even forgot my wallet on his car, he called to return it
most of indrive riders are very supported to senior citizen custombers
Cheap where other apps gouge you — a lifesaver for travellers
Riders and tourists value inDrive as the affordable option: in Morocco, Nepal, Phuket — no getting ripped off, cheaper than Grab/Gojek/Uber/Careem.
must use app whilst in Morocco 🇲🇦..no getting ripped off with this app
cheap option for family in phuket compare to all other available transport options
this app helped me to travel in Nepal in a cost effective and time saving manner
What users hate
Fares don't keep up with fuel prices — drivers work at a loss
The single most common complaint: petrol gets pricier, inflation climbs, yet fares stay flat or even drop. Drivers say that after fuel and car maintenance there's almost nothing left.
they increased service charges due to fuel increase but did not increase tide fare such a useless app for drivers
the prices are terribly low for drivers, this app is out to kill drivers
Inflation is high, petrol is more expensive and fares are so low. Take care of the driver.
Riders can lowball the fare to absurdity — so drivers just don't accept
The haggling mechanic backfires on everyone: a rider can cut the fare below the minimum, and the request hangs for hours unanswered. Drivers ignore cheap trips, riders get stranded.
This app makes both passenger and driver to be stranded because the actual fair allows you to reduce it to 60% out of 100%
won't accept unless u increase the fare price to 100 rupees or more over the recommended price
i waited so long, but no one accepted my booking
Riders cancel after the driver has already arrived — no refund for fuel or time
A sharp driver pain: you burn fuel and time driving to the pickup, then the passenger cancels with no reason and no penalty. Worse, the driver's balance gets frozen for hours.
a driver spends his own petrol money and time to reach the passenger, but the passenger can cancel on their own wish
the passenger canceled and never showed up. Drivers lose money in these situations, yet there is no compensation for wasted fuel and time
imagine a driver drove like 4 km to pick up the client n then boom 💥 they cancel nothing for the driver
Support is effectively absent — and accounts get blocked on a single complaint
Customer support either goes silent or humiliates you, users say. Meanwhile a single passenger complaint can permanently block a driver — even by phone IP — with no investigation.
There is absolutely ZERO customer support. They don't help you at all; instead, they completely humiliate, disrespect, and frustrate their users
driver support didnt care about the driver problems and simply suspend your account permanently
It appears that my phone’s IP address has been restricted, which is preventing me from accessing the service
Drivers demand extra cash after accepting the ride
A common rider complaint: the driver agrees to a price, then mid-trip or on the highway demands more — or threatens to drop you, or asks you to cancel the ride yourself.
driver demands more money after accepting the offer
Driver demand extra charges in middle Highway Driver said Increase the payment otherwise get down on the bike
Drivers ask for extra fare and ask to cancel the ride by us
The cut taken from drivers feels too high against starvation fares
Drivers are convinced the company cares only about its own commission (often cited at ~11-13%), while the partners the service can't exist without are treated as disposable.
the driver is paying 12.99% for every single ride
tax charges for drivers 😒 11.46% on 100 rupee very unfair
FARES REDUCES BUT YET YOUR COMMISSION IS HIE PLEASE DO JUSTICE TO US
Updates break the app and it's incompatible with many phones
Technical breakage recurs: after updates the app won't load, won't accept orders, won't install on Pixel/Realme/Motorola, demands a photo each ride, throws an "incompatible" error.
This app can't fully load again after the last update
I just upgraded the app and I can't accept orders, it keep asking me to take photo
I am unable to download this app showing error your mobile is not compatible
The notification jingle turns into spam
A handful of users are driven up the wall by inDrive's branded jingle: it plays even when you're not using the app and feels like intrusive spam.
el spam que hace con el sonido gingle de indriver, que suena cuando no usas la aplicación
Lo convierte en SPAM todo el tiempo
new update graphic design is very good but new order not receive
Inaccurate pickup points and a flaky map
The map won't let you enter an exact address — you must drop a pin manually or pick the nearest spot; pickup points are often wrong, confusing both driver and rider.
wrong car and location not ok I have location sataion
مش بيقبل ادخال اي عنوان. لازم اقرب حاجه للمكان مش المكان بالضبط
tapos di gumagana Yung maps sa app