Instacart reviews
What users love and hate · 500 reviews analyzed · ★ 4.7
Get food delivery and grocery orders delivered directly to your door in as fast as 30 minutes with our app that helps with your shopping.
What users love
Незаменим для пожилых и маломобильных людей
Возможность заказать продукты из нескольких магазинов без выхода из дома делает сервис особенно ценным для тех, кто не может водить машину или ходить в магазин.
delivery was very accurate and on time. delivery person very friendly and delivered not only to front porch but handed to me. delivery person patient as it took me some minutes to get to the door as a senior citizen age 81
I love Instacart. I can't drive they're way better than Wal-Mart
I already reviewed this and yes I used it big time when I had pneumonia and it was incredible
What users hate
Приложение часто не запускается
Массовые жалобы на зависшую страницу входа, невозможность нажать кнопки и полный паралич после обновлений — пользователи не могут даже открыть заказ.
not working at all!!! for some reason I can't hit login The button will not be depressed it won't do anything
I have downloaded this app for three days straight and it is stuck on the login/create account page. just frozen
App just doesn't work. Gives a login screen but you can't click on anything. Nothing happens.
Время доставки сдвигается на часы вперёд
Приоритетная доставка не гарантирует временной слот: окно доставки смещается по несколько раз, а в крайнем случае заказ отменяется спустя несколько часов ожидания.
pathetic, I ordered an item off this app and it got delayed 5 times. it said it would arive same day 1-3 pm. at 2 it changes to 4-6pm. then it changed to 1-3pm next day. and kept repeating.
It is becoming a regular occurrence that orders are significantly delayed. Today it placed an order 2 hours ago and a shopper still has not even been assigned. Delivery time keeps getting pushed back.
Delivery time keeps getting pushed later its great having to wait 7 hour after I placed my order with priority
Шоперы подменяют товары или крадут часть заказа
Часть шоперов сообщает о «недоступности» товаров, которые на самом деле есть в магазине, либо добавляет в заказ лишние позиции — а платформа уклоняется от ответственности.
I've had too many problems with Instacart. A shopper claimed half my order was out of stock. I went to the store and found a completely different person shopping my order 'for a friend.' Worse, the store had all the items he claimed were missing.
shopper got an item $20 cheaper and pocketed the difference. Instacart would not refund me.
awful delivery. They delivered my hyvee order and picked near expired products. Who wants salad that expires in 3 days?
Наценки на товары скрыты в «бесплатной» доставке
Instacart повышает цены на товары относительно магазинных, а «бесплатная доставка» по подписке не компенсирует эту разницу — итоговый чек оказывается неожиданно высоким.
Upcharges on every item and offers "free delivery" when you are still paying for it.
I find instacart a highway robbery $14 in taxes unless you pay the monthly subscription fee to free delivery
it would be nice to actually have a discount versus the illusion of a discount. yes I saved $10 on my restaurant order but my service charge is almost $10, where are the true deals?