Snapchat reviews
What users love and hate, from real reviews
A camera-first messenger built around disappearing snaps, filters and friend streaks that keeps a young audience hooked on its lenses and chat, while increasingly monetizing memories, flooding the feed with ads, and offering weak protection against bans and unsafe content.
What users love
Filters and lenses are the core reason people love the app
Creative filters, lenses and effects are what people open Snapchat for: they shoot fun photos and videos, share moments and just play around to lift their mood.
The face filters are hilarious.
good app with lots of filters and fun
its good app but lens aur so good and asthetic vibe
Easy chatting with friends and family keeps people in the app
For many the real value is a simple way to chat, call and share everyday snaps with close people and online friends, even across Android and iPhone.
I love it because I get to talk to all of my friends
I get to talk to my girlfriend who had an iPhone without and lagging or malfunctioning (I have Android)
I love chatting and very easy to get more friends
Streaks and friend location are the addictive hook that pulls people back daily
Streaks with friends and the friend-location map have become a habit: people come back every day to keep the streak alive and see where friends are, which drives engagement better than most features.
Streaks with friends are addictive.
i love it cuz i can see all the people location inside it
The app offers a vast range of filters including ones with friends and personal ones and helps to track friends location
What users hate
Memories pushed behind a paywall — storage suddenly costs money
Snapchat cut free memories storage and now forces a monthly plan for what was free for years; for people who kept their photo archive here since 2022 it feels like paying ransom for their own pictures.
now you have limited storage 😭 type of greed they only talk about in the bible
I'm being compelled to purchase additional monthly storage just to retain access to what was once freely available. It feels both exploitative and deeply disappointing to have my own memories placed behind a paywall.
Just to take away free memories storage is messed up!
The camera breaks on calls and photos: black screen, pixelation, won't capture
The core feature — the camera — simply fails for many: a black screen with filters, pixelated and frozen video on calls, and 'cannot open camera' errors even after granting every permission.
when im on call the camera doesn't work and the video goes all pixel
when i try taking photos with flithers it won't show it's just pitch black they must improve their work
they said snapchat cannot open camera u have to restart ur mobile or application i permissions all i updated but this problem not solved
Device and account bans with no explanation, and support that won't help
Users get banned for no clear reason, lose thousands of followers, see several devices blocked at once (the SS06 error), and the support team simply ignores appeals and hacked accounts.
Got banned for nothing and I had 2k followers
the Snapchat team made absolutely no attempt to help and permanently locked my account
ss06 device banned issue please review this issue fast
Notifications won't turn off: ads and lenses push through even when disabled
People switch notifications off, yet the app still pushes ads, Team Snapchat messages and lens alerts, taking up a quarter of the screen and ignoring the settings.
I turned off all notifications on this app in the app and it still keeps sending me ads or notifications that are not messaged from friends. do better
I've had Lense notifications disabled for months and now they're being pushed through anyway, fix that sht.
it's getting a bit annoying having notifications take up a 4th of my screen while I'm trying to do literally anything on my phone, and I wish there were an option to disable pop up notifications
Unsafe content: unsolicited explicit pictures, body-selling and minors
Parents and ordinary users complain about a stream of inappropriate messages and pictures, sexting beggars and minors selling themselves; blocking doesn't help and moderation feels absent.
people send inappropriate pictures here everyone here seems to be the wrong kind of person
there ain't nothing but little girls on there trying to sell their bodies
heads up.... men call you butt naked while molesting themselves
The 'Add to Story' button sits too close to 'Save' — private clips end up public
Because the 'Add to Story' button sits right next to send and save, people accidentally post private videos to their whole Story and can't delete them in time — users beg for at least a confirmation pop-up.
I was trying to send a private video to my mate, but accidentally uploaded it to my Story instead.
There should at least be a confirmation pop-up asking, "Are you sure you want to post this to your Story?" before it goes live.
the placement of the “Story” button in close proximity to the “Save” option. This layout can easily lead to accidental posting of personal content
A forced public profile and the algorithm buried ordinary creators' content
Snapchat added a public profile nobody asked for: every story goes public and Spotlight stopped giving views — creators feel their content is buried by the algorithm.
But then you added a public profile I never asked for. I don’t want fame. I just want to create in peace. But now, my content is buried, invisible
I don't like this public profile it's really annoying every story I post it's posted there. Please can you remove that feature
I am uploading spotlight on Snapchat but it is not getting views. Earlier it was getting very good views but now it is not getting views.
Streaks reset due to glitches, and there's no free restore
The very thing that hooks people — streaks — also lets them down: streaks vanish because of app glitches, can't be restored, and users waste money on paid restores that don't work.
I have lost my most recent streak due to app glitches and I have 2hrs to restore please give a free restore
I restore my streak again and again but it not showed anything it may be a error please fix this bug through this i wasted my lot of money
Laggy, freezing, and hangs the whole phone, especially after updates
The app lags, stutters and crashes, drains the battery, and for some it hangs the entire phone after install — frequent updates bring new bugs instead of stability.
slow and choppy freezes skips passes me off I hate you snap chat
After downloading this app, many bugs have come in the phone and the phone starts hanging.
Constantly crashing, and constantly crashing my entire phone now
Removed 'Clear All Chats' — conversations must be cleared one by one
Snapchat removed the option to clear all chats at once, including AI and Team Snapchat chats, so conversations now have to be deleted one by one — a small but irritating regression.
Removed the ability to clear AI & Team Snapchat chats. I will be deleting my account soon.
Can we please bring back the CLEAR ALL CHATS option for snap! it's annoying getting rid of them one by one!