Toggl Track - Time Tracking reviews
What users love and hate · 500 reviews analyzed · ★ 3.9
A cross-platform time tracker for freelancers, consultants and students whose low-friction "one button and the timer starts" wins people over, yet a recent editor redesign and a paywall on basic features anger long-time users.
What users love
Low-friction timer: one tap and tracking is on
The headline love: an interface where starting, stopping and resuming a task takes seconds. You can start the timer before even naming the entry, and a home-screen widget begins counting in one tap without opening the app.
It's strength lies in the incredibly low-friction UI which allows the user to track any number of tasks with minimal overhead/usage time
I love the ability of the timer to start before I even name the event.
one button push... literally
Cross-platform: phone and desktop, seamless
What keeps people for years: the same tracking lives seamlessly across phone, PC and browser, with effortless switching between devices. For people who work wherever they are, that's the decisive advantage.
I use this on my phone and computer. Wherever I'm at I can track what I'm doing and who I'm doing it for.
Easy to use with seamless transition from laptop to phone app.
Does a great job of helping me track time for projects across multiple devices.
Generous free tier covers real needs
Despite the paywall gripes, many are won over by how much the free plan gives: reports, weekly goals, no ads. For personal tracking by students and freelancers, the free tier is enough without any subscription.
Amazing app - game changer and so simple to use. Free version has all I need!
Impressive how much is available for free
The free version is hassle free and has all I need. Love it.
Projects, tags and reports reveal where time goes
A strength for those who stay: flexible categorization by project, client and tag, plus clear reports and weekly goals. People say they finally saw their patterns for real and became more productive.
you can categorize your work in so many ways and summarize your work by client, by project and more in highly user friendly, beautiful and easy to create reports
It's a great way to get an idea of what I'm spending time on and where I can be more efficient.
I especially like the projects and tags which helps me categorize everything neatly.
What users hate
Removed the "start from previous entry's end" button — breaking the core workflow
The single most common complaint: an update killed the one-click button that snapped a new entry's start to the previous one's end. Now you have to drag a circular slider — slow and imprecise, especially when reconstructing the day after the fact.
they took away the start at the time that the last task finished, taking away the main advantage relative to the web version
while cleaning up the ui for editing a time entry, they removed an important feature to move the start time of current entry to end time of previous entry, which is absolutely crucial
replacing the 'set to last stopped time' button with a fiddly circular scrolling UI is inconvenient and less accessible
Mandatory sign-up: you can't even peek inside without an account
People are put off that you can't see the app without handing over your data — no local storage, no demo. For a time tracker, a forced login plus a marketing opt-in reads as data harvesting and instantly kills trust.
unfortunately you can't use or even check out the application without first giving the company your data.
Forces you to create account to even see the interface??
I don't understand why I would be required to log in for a time tracking app? an instant no go for me, screams of data collection.
"Free" with a catch: a month of premium, then a paywall
A frequent grievance: the app presents itself as free, silently enables a premium trial, then after a month hides basic things (report export, viewing old data, others' hours) behind a ~€10/mo subscription. People feel baited.
deceptive freemium for a month scheme. it seemed like a free app in the description but now that i have opened it and signed in, the main features will be seized from me in a month if i dont pay.
Toggle tracks unlocks all premium features for the first month to lure you in their ecosystem. Once you get used to it they hide it behind a paywall.
This app description is misleading! A subscription IS required to use the app after an initial trial period!!
Cluttered, unintuitive UI for simple needs
For people who just want to "start a timer and see hours", the mobile UI feels like a chaotic pile of text and buttons. Many admit the web version is excellent — it's the app, trying to do too much at once, that frustrates them.
Horrible UI, bloated and confusing. Tries to do too many things at once.
the UI feels like a haphazard assortment of text and buttons. The web version is excellent, and I don't know why the app is so cluttered and unintuitive.
I still struggle with the GUI, which is chaotic and confusing. I only need simple things like logging an activity
Login buttons dead, constant logouts
A painful class of bugs: the Sign in / Sign up, SSO and Apple buttons simply don't respond (only Google works), and after an update the app keeps kicking users out. Logging back in mid-workday is agony.
The singing in or sign up buttons are completely unresponsive. SSO AND APPLE SIGN IN options are also unresponsive. Only the Google sign in option works.
it now consistently logs me out. How am I meant to log back in when I'm in the middle of a paddock.
After a recent update, the app keeps kicking me out requiring me to log back in, making it extremely frustrating to use.
Sync breaks: "you're offline" and lost hours
Trust in a tracker is undermined when it loses sync with the web and stubbornly shows "offline" with a live connection, or even drops already-recorded hours. For a tool where the data is a client's money, that's critical.
It stopped connecting and syncing, both phone and PC app. Keep telling me I am offline.
The app stopped syncing with the web app and there is no option to contact the support in any way
Time tracking is unreliable, sometimes whole active time entry just disappear.
"You were removed from a workspace" bug locks out new users
A brutal first-run bug: a brand-new user gets stuck on a message that someone removed them from a workspace that doesn't exist. "Try again" and "create workspace" buttons do nothing — there's no way in at all.
It immediately and constantly tells me someone removed me from a workspace. The try again option does nothing. I try creating a new workspace but same cycle.
I set up a new account and it says to create a workplace because somebody removed me(first time user) . After accepting no buttons work, I can't create anything.
The app tell me that someone kicked out me from the workspace (impossible for a new user) so I create a new one. After this I can't do anything at all.
Pomodoro with no end-of-session sound — a years-old bug
Many love the built-in Pomodoro, but it has an annoying hole: the sound plays only at the start of a session and break, not at the timer's end, so you can't tell when it's done. Users note the bug has lingered for three years.
Pomodoro timer does not makes any sound upon completion unless you have kept the Auto-start breaks option enabled.
on the pomodoro settings, I can only enable sound at the start of the pomodoro and break, but not at the end of it.
add some kind of alarm to pomodoro pls. it is hard to know when itends