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Lensa AI: Photo Editor

499 reviews read · 6 themes

praise 28% · mixed 26% · complain 46%

2.5
of 5, across 499 read

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Mixed

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  1. ★★★★other

    Don’t fix what isn’t broken!. This was a great app until the update! Now it just makes you look like a clown. Unsubscribing unfortunately.

  2. ★★★★other

    Won’t let me delete app. Thought I was getting an app that allowed me to personally improve a photo but it only does what it wants to do which is totally useless. Now it won’t let me delete the app from my laptop. Very irritating.

  3. ★★★★subscription trap

    This app just fishes for a subscription.. AOL is okay, until it cuts you off and tries l to charge what you can do better on ChatGPT. Why pay for more when ChatGPT can edit your photos?! Unremarkable and just trying to lure you into make a buck. Avoid at all costs.

  4. ★★★★subscription trap

    Horrible. Never recognizes faces. Can’t do much with this app. Total scam and paid for the year and of course out of the money.

  5. ★★★★crashes and freezes

    Очень плохо стало работать в России. Не грузит ни без VPN, ни с ним. Пользуюсь приложением уже более 2х лет. Все нравилось, но в последнее время стало не возможно пользоваться. Очень жаль.

  6. ★★★★degradation after updates

    Get rid of the ai slop. What the title says

  7. ★★★★crashes and freezes

    Filters not working!!!. Always buggy always broken

  8. ★★★★other

    Disappointed. I was expecting more from this app than only getting recommended light changes, erasures and cropping. Very disappointing and had I known, would not paid for a tears subscription and only used for 10 minutes.

  9. ★★★★other

    Reorder images. You cannot reorder images once in place. Have tried to do this for an hour and always this app puts them where it wants not where you want them.

  10. ★★★★paywall on basic features

    Rip off. Every feature has its own token system and UX is created intentionally to confuse the user and extract hard earned greens. I couldn’t even go back on one of the flows and the only options were to either pay or close the app.

  11. ★★★★paywall on basic features

    Unethical Practices. I think most people are downloading this app for what the app refers to as “Magic Hour” filters: basically, they simulate different lighting conditions. What they don’t say is that to use these filters, you need Magic Tokens. Do they come with a paid subscription? Who knows. They don’t make that part clear at all, and they hope you just pay the subscription without questioning it. Gross.

  12. ★★★★subscription trap

    Free Trial is a Scam. Signed up for the free trip and canceled the same day. Still was charged $70 for the year. Free trial is just a scam to take your money.

  13. ★★★★other

    Trash app. No good don’t use

  14. ★★★★paywall on basic features

    Why do you need a subscription to save pics. Why do you need a subscription to save pics

  15. ★★★★degradation after updates

    What happened?!. I used to LOVE this app! It did all I wanted (and needed) a photo app to do. However, that is no longer the case. With all the updates and changes and supposed features developers have tried to cram into the app, the feature I use the most, the backdrop feature, used to manipulate the background no longer works with any regularity. I am ready to cancel my subscription and stop using the app altogether. I don’t even care that I’m paid through November of this year. Unless someone can provide some guidance on how to use this feature again, I’m done. Like DONE done.

  16. ★★★★other

    Something changed. Can’t figure out how to add photos and do the magic ai

  17. ★★★★subscription trap

    Worst app. They steal your money unknowingly, CANT be refunded and then have nothing special to their app. Everything is so basic and boring and it’s constantly glitching. App sucks.

  18. ★★★★paywall on basic features

    Money, money, money. This app everything is you have to pay. At this point just block the entire app and make people pay before downloading it because what is the point of it being free to download but nothing is free in the app?

  19. ★★★★other

    Does not work. The free app doesn’t work as advertised.

  20. ★★★★other

    Does not do what it says. Doesn’t do anything it says it does. The AI is a joke. I can make more edits from the photo app on my iPhone.

  21. ★★★★subscription trap

    Misleading free trial and worst service ever. It did not let me cancel the free trial - I simply didn’t have the option to. I didn’t know if I had cancelled it already or not and ended up purchasing the pro version unwillingly. Later I found on internet that other people had the same issue. I do not recommend starting the trial with this app because this may happen to you too. Later I tried to at least use the premium version of the app once I had already purchased it. I won’t have access to it and the support won’t help me with that. I asked for a refund and nops, nothing. This is absolutely the WORST experience I have ever had with an app in my entire life. The worst.

  22. ★★★★crashes and freezes

    Program crash. Ever since the update with this program, all I ever does is crash now I can’t even edit my photos I’ve sent messages to Support with no response whatsoever this program used to be really good. I don’t know what the hell happened to it.

  23. ★★★★subscription trap

    SCAM. Do not fall for the free trial! I canceled within time and they still charged me and now will not refund

  24. ★★★★degradation after updates

    No more pet edits. Lensa removed the option to get pets edited

  25. ★★★★other

    Find a better photo editor. Waste of time and money. I paid for the month and find the options useless. It takes you through 3 steps where you can change the size of the photo (useless), it auto adjusts lighting, give you the option to AI remove things but the iPhone editor is 10x better. Everything I tried to remove was blurry and unrealistic. Then it gives you 2010 instagram filters to put on your photo. Canceling my subscription. ASAP

  26. ★★★★subscription trap

    SCAM APP. I cancelled my subscription very soon after downloading this app as it did not do the functions as advertised. They continue to charge my card and are ignoring all correspondence showing proof of cancellation. They are very sneaky and do not bill you via Apple, even if you sign up for the app through Apple, making it impossible to request a refund through the normal Apple methods. This is a scam of a company. DO NOT GIVE THEM YOIR CC NUMBER UNLESS YOU WANT MONEY WITHDRAWN CONTINUOUSLY WITHOUT YOUR CONSENT!

  27. ★★★★subscription trap

    They steal from you. They advertise a trial period but you are charged immediately. I canceled within hours and was charged for a year. They have paddle.com to help you try to resolve the issue and it sends you in circles. Do not download. Do not click anything!

  28. ★★★★subscription trap

    Scam. You cant know what you are paying for,unless you pay first

  29. ★★★★crashes and freezes

    Keeps Crashing. They provided a new bug update, yet it still keeps crashing while editing photos.

  30. ★★★★degradation after updates

    Missing effects. I have a paid subscription to this and recently they updated the app and now because of the new AI feature, some of the old effects that I was able to apply, like cartoon and line drawings, have disappeared I really enjoyed adding the cartoon feature to some of the pictures before the AI feature came into place.