Instories: AI Photo & Video
500 reviews read · 6 themes
praise 7% · mixed 0% · complain 93%
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- ★★★★★fake free trial charges
Rip off. I trialed this app and did not like it. I did not cancel in time (yes, my fault I know, but I was at the hospital) and it charged me $120! They will not issue me a refund, even though it was on day 3.. Poor customer service and poor app.
- ★★★★★ai results do not match ads
Awful templates CapCut is better. Purchased thinking it would be similar to CapCut after an issue with my CapCut subscription. App is awful zero stars if I could.
- ★★★★★credits on top of subscription
No customer service. My applications should automatically renew their credit every week, they do not. However, I am unable to contact any contacts to inquire about the situation.
- ★★★★★ai results do not match ads
Bulk generate. Why cant i buy the 50 ai generations for $44? Thought that was expensive, but 4 for $9.99 is BS
- ★★★★★ai results do not match ads
Качество сохранения фото после налаживания текста УЖАСНОЕ. Ужасное качество после того как сохраняешь фото или видео просто УЖАСНОЕ, так еще приложение стоит 3к
- ★★★★★ai results do not match ads
Hideous App. This is one of the worst apps I have ever bought. There is nothing intuitive about it and it’s incredibly frustrating. Unsubscribing was the best part of my experience.
- ★★★★★fake free trial charges
SCAM-CHARGES DURING TRIAL Period & won’t refund. Never ever used this app. Tried to. Downloaded trial. Required pmt, sure, canceled same day after app kept crashing. and yet I’m told I never canceled. The inapp chat is a bot. No one to talk to. They tell you to call Apple. Apple tells you it’s Instories policies and won’t refund. HUGE SCAM!! STAY AWAY! WORST APP EXPERIENCE EVER. Owned by YLEE studios based out of Cyprus.
- ★★★★★credits on top of subscription
unsatisfied. I have tried three times to make an AI real, where it optimizes the key highlights that I need without me having to edit via CapCut. All three times is giving me an error. Message said it could not create, but took the diamonds for creating it. The only other option it’s giving me is to upload exactly like CapCut and to edit via manually as far as I can tell from this point, it is exactly like CapCut.
- ★★★★★no support and refund denial
Garbage. Before Warren, you will go through an extensive process and they will ask you to sign up at the end and just as a sidenote, it is extremely hard to get a hold of anybody for support
- ★★★★★fake free trial charges
How can I cancel my trial?. They make you pay for the trial that they will charge in three days but within 20 minutes, I decided I didn’t want it and I can’t figure out how to cancel it
- ★★★★★ai results do not match ads
Nothing was free. Wouldn’t let me even try it without 5 popup windows trying to get me to spend $120-169
- ★★★★★credits on top of subscription
Bad bad. Tried generating reels with the instant reels maker and it wouldn’t generate anything but kept eating my credits. There’s no way to get in contact with anyone, the only thing they offer is to browse for “help” Bad app overall
- ★★★★★ai results do not match ads
Terrible Reviews. This app has so many terrible reviews, and very little positive reviews. It seems to be all hyped up in marketing. But then disappoints with mediocre features.. You cannot really do any video editing because cut into just a few seconds. Who has just a few seconds of video to edit.? It seems to be just like a mediocre app just like everybody else.. I don’t think I’m going to pay for it. I will wait until this app improves. Immensely
- ★★★★★ai results do not match ads
Pague la suscripción Pro. los reporte por la Apple Me quitaron los beneficios pro , mi suscripción se vence el 20 de marzo 2027 me quitaron los proyectos guardados de años , los voy a demandar por daños y perjuicios. Estafadores
- ★★★★★ai results do not match ads
Mrs. Not with it and hard to cancel
- ★★★★★ai results do not match ads
Garbage. All lot water, not usefully at all. Losing time for multiple errors
- ★★★★★fake free trial charges
There’s no free trial. I don’t appreciate you charging my card as soon as I opted for the free trial. Your fine print says to cancel before the end of the trial to avoid charges. Yet it hit my account while I was still in the Apps Store! It’s a decent app, and I may have been interested in the services, but you charging my card before I could decide, that shows dishonest business practices and I don’t do business with dishonest companies.
- ★★★★★fake free trial charges
Be careful. This application charged me 129$ for a yearly subscription only after 3 days of trial. I used only once during the trial and did not like it. I thought I cancelled but unfortunately it seems like I forgot to. Apple support did not help me refund the cost, and there is no customer support from the application side. This is extremely frustrating and disappointing. Be careful.
- ★★★★★fake free trial charges
Scam. I dont intend to renew the subscription but they still charged me even though I did not use this app. Tried a refund but declined. So frustating. Not I am stock to use this app just to get my money worth. Do not click the free trial
- ★★★★★fake free trial charges
Free trail BS. I started a 3 day free trial and canceled in apple subscriptions an hour later. I was still charged for a month of pro. No way to contact developer on app. The message option is for other team members. Help menu directs you to apple.
- ★★★★★ai results do not match ads
It Sucks!. This is the worse app EVAH. Not intuitive at all and certainly NOT easy to use.
- ★★★★★ai results do not match ads
会员没什么卵用. 买个会员，进去还是要各种充钱买积分，我特么充个会员也用不了
- ★★★★★crashes and freezes
DONT BOTHER. If I could give this app negative stars I would. Paid for a month and every creation crashed with an error message and took my credits with it. Biggest waste of time and money. This is the first review I have ever written that’s how much this app blows
- ★★★★★fake free trial charges
Bad aggressive app. The free trial button could not be selected, it scrolled down to Pro options. App crashed repeatedly, obnoxious ad after ad. Could not do simple tasks from the timeline like move the AI text one side over. Not sure I can get my $14.99 back. Horrible frustrating waste of time.
- ★★★★★fake free trial charges
Do not get they charge you full price for trial mode. They charged me full price when the purchase said trail version first . I immediately canceled and still have to go thru hoops to get a refund !!
- ★★★★★fake free trial charges
Cancel within three days. Terrible I want to cancel within the three day trial and you are making it very difficult I want to cancel this free trial. Do not charge me.
- ★★★★★credits on top of subscription
Ridiculous.. Nickle and diming me to death. First I had to upgrade to the ai max version to use the expand feature (which used to come with the basic pro subscription), and now I only get a few credits a week to use it? In a year you’ve doubled the cost of using this, and now want to charge me more for credits so you can make more money? I’ve been using this app for over half a decade, but I am about to uninstall and cancel my subscription. Absolutely ridiculous.
- ★★★★★crashes and freezes
App reboots and deletes all of the data. I have only had this app for four days. TWICE I spent over an hour editing only to have the app cut out and shutdown. When i opened it again it stayed could not retrieve autos and project. TWICE! I thought the goal was to cut down the time it takes to make videos not double it
- ★★★★★ai results do not match ads
Weak. Templates templates templates but not the tool im looking for
- ★★★★★fake free trial charges
Disappointing. I signed up expecting some great editing and it didn’t even allow for the free day trial and even after paying 14.99 I still need to upgrade to so what I need on this app :(