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Plant Identification-Plantaria

500 reviews read · 6 themes

praise 23% · mixed 0% · complain 77%

2.0
of 5, across 500 read

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  1. ★★★★charges after cancellation and no cancel option

    Overcharging. Cancelled a subscription going through Apple. This developer uses a 3rd party payment processor which continued charging my credit card even when I cancelled my subscription through Apple. I contacted the developer and they stated they couldn’t find an active account in my name. Come to find out the 3rd party created an account using an email address that I don’t recognize and continued charging my credit card and not going through Apple. Apple stated they I have to go through the developer even though I never went through them in the first place and went through the App Store. If you research the address that the 3rd party uses, you’ll see a link to the BBB of numerous other people having the same problem and getting charged even if you cancel subscription through Apple

  2. ★★★★advertised as free but paywall on launch

    Deceptive. Says it has a three day free trial but somehow charged me immediately. Deceptive and scammy.

  3. ★★★★advertised as free but paywall on launch

    Charging my account constantly. I downloaded this app to identify one back yard plant we were unsure of, and I have been charged 4x for nothing. I had cancelled the subscription immediately once identified and we can’t get any help to remove the charges.

  4. ★★★★advertised as free but paywall on launch

    Scam!. Was charged constantly for a “membership” I never intentionally signed up for. Very deceptive!!

  5. ★★★★advertised as free but paywall on launch

    Scam. They trick you into subscribing. They are super slick. Avoid avoid avoid!!

  6. ★★★★advertised as free but paywall on launch

    Scam. This app attempted to charge me 4 separate times and received no contact from the company. There is no way to contact the company through any other means rather than email.

  7. ★★★★charges after cancellation and no cancel option

    Fraudulent Charges. I was charged for their membership three times in a day even though I cancelled my free trial the same day I got it. They got my debit card locked on a Friday and now I can’t get my new card until the following Monday. June 19 Update: I just received ANOTHER notification from my bank about three more charges from them. After reading recent reviews, seems like many people are having issues with multiple charges from them. I literally just got my new debit card. I made sure that my subscription was ended and sure enough it ended on June 12.

  8. ★★★★advertised as free but paywall on launch

    Rip off. Changing 9.99 a week. So misleading! What a rip off!

  9. ★★★★advertised as free but paywall on launch

    It is not FREE $60.00. It’s not free it is $60.00

  10. ★★★★advertised as free but paywall on launch

    Nothing but trouble. App sure took my money but it never works. No profile page. No way to skip the long intro. I paid for a life subscription and it still didn’t work. And all it did was keep asking me to subscribe. Not worth my time.

  11. ★★★★charges after cancellation and no cancel option

    Overcharged. Charged twice this week.

  12. ★★★★charges after cancellation and no cancel option

    Charged over and over. This app changed me over and over and can not be shut off even after I deleted the app I had the app for 1 hour and still can’t get it to stop charging me. Paddle - the charging company will not even email me back,,and only talk via ai and email. Does not deserve 1 star

  13. ★★★★advertised as free but paywall on launch

    Cancel. It won’t let me cancel my free trial

  14. ★★★★advertised as free but paywall on launch

    False advertising and didn’t work. Downloaded this app, noted to be free, then advised I will be charged $10/ month starting 3 days from now! App has no indication of how to cancel On top of that, it mis-identified the first plant I snapped. How can I cancel this account????

  15. ★★★★advertised as free but paywall on launch

    No clear way to end subscription. They have charged me multiple times in a month with no way to end subscription

  16. ★★★★advertised as free but paywall on launch

    Trap don’t download. It’s not free it’s a scam

  17. ★★★★advertised as free but paywall on launch

    Did not work.. This app dis mot identify the plants I needed to identify. I canceled and deleted it. My card was charges today. What a scam..

  18. ★★★★advertised as free but paywall on launch

    Don’t use this app. The trial subscription won’t show up in your apple subscriptions, so they have figured out how to try and trap you and stop you from cancelling. Very unethical.

  19. ★★★★advertised as free but paywall on launch

    Subscription?. Im tired of these apps with subscriptions. Why pay for an app you will use once or twice?

  20. ★★★★advertised as free but paywall on launch

    predatory subscription model paired with AI slop. This app sucks. They advertise it as free, but you have you can’t use any features until you subscribe to their terrible service, but not before being subjected to a series of unskippable AI slop vignettes of the most uncanny valley looking “people” tending to plants with their phones. Scanner only provides you with the most basic information generated by, you guessed it, AI! Slop app, devs provide can’t even code without consulting AI, worthless app made by worthless and unoriginal losers.

  21. ★★★★wrong plant identification

    Plant descriptions is inaccurate. Terrible app

  22. ★★★★wrong plant identification

    2 for 8. I tested the photo identification feature on 8 plants: Petunias, Salvias, Zinnias, Geraniums, Lily of the Valley, Basil, Hydrangeas and Creeping Jennys. It got petunias and zinnias correct. I took the picture up close, in good outdoor lighting, with a newer Iphone camera. Deleted immediately

  23. ★★★★advertised as free but paywall on launch

    Won’t open. Not user friendly

  24. ★★★★charges after cancellation and no cancel option

    There’s no way to cancel subscription. They offer a free trial period but there is no way in the app to cancel and no way to access it even in the subscription section in my phone. The email they provided to ask to cancel also is a dud. I’m going to call my bank and dispute because this app is a scam. Do not download. They info isn’t even correct most of the time.

  25. ★★★★advertised as free but paywall on launch

    Won’t do anything. Downloaded, tried to pay twice, app wouldn’t even finish loading payment. Pointless!

  26. ★★★★wrong plant identification

    Disappointing. This app could not properly identify a common Agave nor could it diagnose why it was paler than the same plants adjacent to it. Useless

  27. ★★★★charges after cancellation and no cancel option

    Subscription charged after canceling during free trial. Beware. I downloaded the app and used it to help. Identify some plants in my friend’s front yard. I knew what they were and this app clearly had no idea. I canceled immediately on the first day of the free trial, however, I was still charged the Weekly fee after cancel canceling my subscription during the free trial.

  28. ★★★★useless plant diagnosis same generic answer every time

    Doesn’t work. Didn’t identify known plants correctly. Diagnosed the problem as not enough water. We’ve gotten a ridiculous amount of rain.

  29. ★★★★advertised as free but paywall on launch

    Not free, costs money. Maybe they should put in the description of this app that it is not free. They open up with an option to pay monthly or yearly to use the app. There is no option to click out of this or use the app for free. If there is, maybe that should pop up after having the app open for 10 minutes. Super misguiding, use “Picture This” from the App Store. That’s the app they ripped off to make this one. shame on the Plantaria team.

  30. ★★★★advertised as free but paywall on launch

    Not working at all. Not working at all