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PlantIn: Plant Identifier・Care

494 reviews read · 6 themes

praise 16% · mixed 64% · complain 20%

3.6
of 5, across 494 read

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Praised

Complained about

Mixed

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  1. ★★★★subscription trap

    RIP. This company should not be trusted. They were double charging our CC every week for 5 months before we found out. We were never given a refund, so we cancelled. Don’t trust them with your CC information. They will misuse it for their benefit.

  2. ★★★★subscription trap

    Scam. Scam

  3. ★★★★subscription trap

    Do not sign up. Total fraud. I cancelled immediately. Still got charged. Fraud. Hiding their business in Cyprus so that I could not even file a complaint with the BBB (since only US businesses are under the BBB).

  4. ★★★★subscription trap

    Will not refund free trials BUYER BEWARE. I signed up for a seven day free trial. I was charged for it three days into the trial instead of at the end. I contacted customer service for a refund. They offered me “free” lifetime access. No one does this. There is a catch. Nothing is free. I said no and they still won’t refund the free trial money.

  5. ★★★★identification accuracy

    Not right. That an Avacado

  6. ★★★★subscription trap

    Greedy yet features don’t work. I have been using this app since 2022. It was such a lovely app back then. I have my plants’ histories on this app. I tried paying for the yearly subscription, the help I got from the image search to figure what was affecting the plants was not helpful AT ALL (most of my plants ended up dying even succulents). I tried accessing the AI botanist for help, funnily enough, it was an extra charge to access the botanist even with the subscription. Now, I cancelled my subscription since it’s not helping, tell me why they want $8 to unlock a random plant of mine’s care but weirdly I’m still allowed to access my dead plants care… It’s getting ridiculous now. What a shame, too much greed for things that don’t even work.

  7. ★★★★plant disease diagnosis

    Bad. Misdiagnosed play problems

  8. ★★★★subscription trap

    BS. I bought this lifetime membership. Now I need to keep buying for advice on disease. It doesn’t identify any plants correctly and has no clue what disease or bugs are attacking my plants. Much less what to do about it which I have to pay extra for. Very upset

  9. ★★★★identification accuracy

    Unuseful. App unable to identify simple succulents. Database didn’t even have common plants like Heather for goodness sakes! EXTREMELY DISAPPOINTED with this app and greatly regret lifetime use I paid $50 for!!!

  10. ★★★★subscription trap

    Price is ridiculous. 8 dollars a week is disgustingly greedy for this app. They make you sign up for the free trial in hopes that you forget, then take 8 dollars a WEEK. Not a month, a week. There are better free alternatives

  11. ★★★★subscription trap

    Scam. Don’t pay any money. Contact is bogus. Cannot contact anyone. I’ve cancelled my subscription and been charged again and it’s twice the expected amount to begin with.

  12. ★★★★other

    G. Some stuff will make you plants turn bad

  13. ★★★★identification accuracy

    Not worth downloading. Cannot identify even native plants. Cannot distinguish between plant parts.

  14. ★★★★other

    New format not working. New format not working for me and my plants.

  15. ★★★★subscription trap

    Not worth the free trial. Can not identify my plants at all

  16. ★★★★plant disease diagnosis

    Terrible, unhelpful. This asked about 5 questions to diagnose my plant, and it felt like the only possible diagnoses were overwatering, underwatering, too much sun, not enough sun, or too much nutrients (if you fertilize every 2 weeks like miracle grow suggests. So dumb.

  17. ★★★★identification accuracy

    Citronella. Not even the correct plant

  18. ★★★★subscription trap

    Doesn’t actually diagnose. After spending $50, now I’m expected to spend another 30 just to get the information I thought I was paying for.

  19. ★★★★identification accuracy

    Got it wrong. 1 Star

  20. ★★★★subscription trap

    Plants. Not pay monthly.… should be free I'm not Interesting to Pay.😔

  21. ★★★★identification accuracy

    This app sucks. Very rarely doesn’t even identify a plant correctly. Much less what’s wrong with it.

  22. ★★★★subscription trap

    Review Gardner.. To confusing. Don’t like want to cancel

  23. ★★★★subscription trap

    False advertising cost money. Is a subscription based app to do anything usefully must pay money

  24. ★★★★subscription trap

    At Your Own Risk. Good luck canceling your subscription. It’s been 4 years since I downloaded this app and 3 years since I’ve used it. It’s been a nightmare to stop the reoccurring subscription. No refunds. If I could rate zero stars, I would.

  25. ★★★★subscription trap

    Can't do anything unless you have a subscription. This app isn't worth it . You can't do anything besides identify a plant if you don't have a subscription . How disappointing

  26. ★★★★subscription trap

    Couldn’t cancel like they said I could. I never intended getting other than basic Plantin like a friend used. Instead $7 weekly when 19.50 for a year subscription?? Cannot figure how to bow out. It literally wants to be my best friend . Definitely not what i thought i was sampling

  27. ★★★★plant disease diagnosis

    Untrustworthy. I took a picture of my very healthy petunias, I just didn't know I had to deadhead them and that it's natural for their flowers to die. It said "Your plant has a DISEASE❗️Pay now to see what it is." Just seems disingenuous.

  28. ★★★★other

    The only way. I am so sorry

  29. ★★★★plant disease diagnosis

    My plant died. I watering my plant as usual I found something was wrong with it when I was going on water the next day and then I use this app. It recommended me some advice and I did it. It died anyway. What a great when my plant dies.

  30. ★★★★identification accuracy

    Scam. Does not work as advertised. Most plants are not recognized.