PlantIn: Plant Identifier・Care
494 reviews read · 6 themes
praise 16% · mixed 64% · complain 20%
What people write about
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- ★★★★★subscription trap
RIP. This company should not be trusted. They were double charging our CC every week for 5 months before we found out. We were never given a refund, so we cancelled. Don’t trust them with your CC information. They will misuse it for their benefit.
- ★★★★★subscription trap
Scam. Scam
- ★★★★★subscription trap
Do not sign up. Total fraud. I cancelled immediately. Still got charged. Fraud. Hiding their business in Cyprus so that I could not even file a complaint with the BBB (since only US businesses are under the BBB).
- ★★★★★subscription trap
Will not refund free trials BUYER BEWARE. I signed up for a seven day free trial. I was charged for it three days into the trial instead of at the end. I contacted customer service for a refund. They offered me “free” lifetime access. No one does this. There is a catch. Nothing is free. I said no and they still won’t refund the free trial money.
- ★★★★★identification accuracy
Not right. That an Avacado
- ★★★★★subscription trap
Greedy yet features don’t work. I have been using this app since 2022. It was such a lovely app back then. I have my plants’ histories on this app. I tried paying for the yearly subscription, the help I got from the image search to figure what was affecting the plants was not helpful AT ALL (most of my plants ended up dying even succulents). I tried accessing the AI botanist for help, funnily enough, it was an extra charge to access the botanist even with the subscription. Now, I cancelled my subscription since it’s not helping, tell me why they want $8 to unlock a random plant of mine’s care but weirdly I’m still allowed to access my dead plants care… It’s getting ridiculous now. What a shame, too much greed for things that don’t even work.
- ★★★★★plant disease diagnosis
Bad. Misdiagnosed play problems
- ★★★★★subscription trap
BS. I bought this lifetime membership. Now I need to keep buying for advice on disease. It doesn’t identify any plants correctly and has no clue what disease or bugs are attacking my plants. Much less what to do about it which I have to pay extra for. Very upset
- ★★★★★identification accuracy
Unuseful. App unable to identify simple succulents. Database didn’t even have common plants like Heather for goodness sakes! EXTREMELY DISAPPOINTED with this app and greatly regret lifetime use I paid $50 for!!!
- ★★★★★subscription trap
Price is ridiculous. 8 dollars a week is disgustingly greedy for this app. They make you sign up for the free trial in hopes that you forget, then take 8 dollars a WEEK. Not a month, a week. There are better free alternatives
- ★★★★★subscription trap
Scam. Don’t pay any money. Contact is bogus. Cannot contact anyone. I’ve cancelled my subscription and been charged again and it’s twice the expected amount to begin with.
- ★★★★★other
G. Some stuff will make you plants turn bad
- ★★★★★identification accuracy
Not worth downloading. Cannot identify even native plants. Cannot distinguish between plant parts.
- ★★★★★other
New format not working. New format not working for me and my plants.
- ★★★★★subscription trap
Not worth the free trial. Can not identify my plants at all
- ★★★★★plant disease diagnosis
Terrible, unhelpful. This asked about 5 questions to diagnose my plant, and it felt like the only possible diagnoses were overwatering, underwatering, too much sun, not enough sun, or too much nutrients (if you fertilize every 2 weeks like miracle grow suggests. So dumb.
- ★★★★★identification accuracy
Citronella. Not even the correct plant
- ★★★★★subscription trap
Doesn’t actually diagnose. After spending $50, now I’m expected to spend another 30 just to get the information I thought I was paying for.
- ★★★★★identification accuracy
Got it wrong. 1 Star
- ★★★★★subscription trap
Plants. Not pay monthly.… should be free I'm not Interesting to Pay.😔
- ★★★★★identification accuracy
This app sucks. Very rarely doesn’t even identify a plant correctly. Much less what’s wrong with it.
- ★★★★★subscription trap
Review Gardner.. To confusing. Don’t like want to cancel
- ★★★★★subscription trap
False advertising cost money. Is a subscription based app to do anything usefully must pay money
- ★★★★★subscription trap
At Your Own Risk. Good luck canceling your subscription. It’s been 4 years since I downloaded this app and 3 years since I’ve used it. It’s been a nightmare to stop the reoccurring subscription. No refunds. If I could rate zero stars, I would.
- ★★★★★subscription trap
Can't do anything unless you have a subscription. This app isn't worth it . You can't do anything besides identify a plant if you don't have a subscription . How disappointing
- ★★★★★subscription trap
Couldn’t cancel like they said I could. I never intended getting other than basic Plantin like a friend used. Instead $7 weekly when 19.50 for a year subscription?? Cannot figure how to bow out. It literally wants to be my best friend . Definitely not what i thought i was sampling
- ★★★★★plant disease diagnosis
Untrustworthy. I took a picture of my very healthy petunias, I just didn't know I had to deadhead them and that it's natural for their flowers to die. It said "Your plant has a DISEASE❗️Pay now to see what it is." Just seems disingenuous.
- ★★★★★other
The only way. I am so sorry
- ★★★★★plant disease diagnosis
My plant died. I watering my plant as usual I found something was wrong with it when I was going on water the next day and then I use this app. It recommended me some advice and I did it. It died anyway. What a great when my plant dies.
- ★★★★★identification accuracy
Scam. Does not work as advertised. Most plants are not recognized.