Plant Identifier: ChatPlant AI
155 reviews read · 6 themes
praise 21% · mixed 0% · complain 79%
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- ★★★★★subscription trap and no refund
Paid but can’t use. I paid for one month since that is all I needed then cancelled the subscription. Even though I have three weeks left, it will not let me use it. Worse, their own website says you can use it to the end of what you paid for even if you cancel it.
- ★★★★★vague useless plant diagnosis
No good. Doesn’t recognize plants not even an orchid. Always says it’s fine or needs water no matter what. Has never recommended a solution. A waste of time and money.
- ★★★★★poor plant identification accuracy
Completely inaccurate. Took the same picture and resubmitted it several times & each time it came back with a different identification , all completely wrong. Now cannot find how to cancel free trial.
- ★★★★★poor plant identification accuracy
Comically bad. If you want to know what your plant isn’t this is the app for you. I have yet to have it find one plant accurately.
- ★★★★★false free advertising
It’s not free. You can’t use the app unless you pay. And it’s expensive.
- ★★★★★subscription trap and no refund
Advertisement. I just want to play the game! Ads ate annoying especially when I have already purchased some things and was not happy with them. Quit it!!!
- ★★★★★subscription trap and no refund
Beware of free trial. I wanted to try the app to help care for some of my plants. It told me all of my plants were healthy, which was not true. I sent an email to them through the app to cancel my free trial. I did not hear back from them and today I was billed $39.95. I sent another email asking for a refund. I will let you know how it turns out so far, I have not been impressed. It has been three months and three emails later. Still no refund.
- ★★★★★subscription trap and no refund
Inaccurate. Very disappointing !!!! I must have done a 7 day trail and forgot I went to try it and I unfortunately got charged !!! Very upset !!! This app should be taken down . Every plant that I had identify was wrong !!!! Like another person said “useless” I gave up !
- ★★★★★false free advertising
Free?. Says it’s free, it’s a lie
- ★★★★★app crashes and loading failures
Waste of money. The app never loads. Ridiculous and frustrating.
- ★★★★★false free advertising
not free as stated. horrible offer should be ashamed of your selfs saying it’s free and it’s free only 7 days so no thank you.
- ★★★★★vague useless plant diagnosis
Not Reliable. I canceled this ap along with the premium subscription as it was a very unreliable identifier and did not provide useful diagnosis. I tested the identify feature on a couple of known plants at the nursery and at best it was correct 50% of the time. Not worth the money.
- ★★★★★app crashes and loading failures
ChatPlant. I bought this app and paid money for a year but unfortunately didn’t work and didn’t open app for using. I don’t believe it that happened for me.
- ★★★★★false free advertising
Jan. This App lied. It is NOT free!
- ★★★★★subscription trap and no refund
Terrible. Can’t cancel and app doesn’t work as stated
- ★★★★★vague useless plant diagnosis
Guess what plant this is. Completely Useless. It misidentified half the plants I showed it. It told me one was healthy that was clearly sick and has been for a while When it told me a plant was sick, it usually gave the same diagnosis, so vague that it covers practically anything that could be wrong with a plant: Leaf wilting is a physiological or pathological symptom caused by water deficiency, root damage, or vascular diseases. It often occurs under drought conditions, high temperatures, or due to fungal and bacterial infections.” I know something about plants and it knows a whole lot less and most of it is wrong.
- ★★★★★vague useless plant diagnosis
Total Rip Off. Have owned this app for nearly three months, have tried to “identify” multiple plants, the app’s results are wrong 90% of the time. Need convincing? I actually visited a lawn and garden store, tried to “identify” 10 different plants, all of which had the correct name of the plant on it’s pot, the app failed to “identify” all 10 plants. Adios, ChatPlant AI, you are a waste of time and money 😡
- ★★★★★app crashes and loading failures
App must be color blind. It cannot identify any of my plants so obviously it can’t diagnose any issues either. Terrible support, have contacted them twice to no avail. Don’t waste your $
- ★★★★★subscription trap and no refund
WHAAAAATTTT????. You HAVE TO PAY TO SEE THE DIGNOSTTIC!
- ★★★★★false free advertising
Not free. Not free, stop saying it is
- ★★★★★positive experience and accuracy
Not free. They claim it is free but it I’m not - false advertising
- ★★★★★positive experience and accuracy
No cancel function on app. This app doesn’t have the cancellation on the app and the customer service didn’t respond my email for cancellation instead charged my money. The app doesn’t appear as its advertisement.
- ★★★★★false free advertising
Misidentified every plant, no useful advice. First of all, I signed up for 7 day trial and it charged me for a full year immediately. When I try to cancel it says I’m already paid for a year. Tried using, app misidentified every plant I tried. The diagnosis feature was so general it’s useless. “Yellow leaves” or “spotted leaves”… yes I can see that, I’m not blind. The treatment suggestions are also useless because it clearly cant decide what’s wrong, so a bunch of totally different suggestions like adjust moisture or light, or have soil tested. Total waste of money I didn’t consent to spending. Emailed support for refund. Will update with resolution.
- ★★★★★subscription trap and no refund
Don’t waste your time. It’s just a ploy to buy the way overpriced app
- ★★★★★subscription trap and no refund
Scam out of Hong Kong $40.00 a month. Don’t try the free trial. They won’t cancel I have tried 5 x with emails to cancel subscription and that just keep charging me! No reply to my emails!
- ★★★★★false free advertising
Unhappy. The app only works half the time. I’m very sorry I purchased it and I’ll never use it again.
- ★★★★★vague useless plant diagnosis
Designed to trick users into signing up for their 7-Day Free Trial.. The first window that you are presented with after launching the app for the first time is an offer to sign up for a 7-Day Free Trial, with the Cancel button on the top right “hidden” from the user by making the color of the text a shade lighter than the background on which this prompt resides on. This could trick users into thinking that the only way to proceed is by signing up. This is a text book example of a dark pattern where a user interface has been designed to trick users into signing up for a reoccurring service.
- ★★★★★subscription trap and no refund
Don’t waste your money.. It missed correctly identifying the first two plants I wanted help with.
- ★★★★★vague useless plant diagnosis
Total scan. Please save yourself time. Not like anything in the advertisement. This is a poor version of an AI. I’ve scanned 5 plants to “identify “ them just to test it out and they were all identified wrong. It was pretty comical actually. The diagnostic option is very generic and broad. It will say “ need nutrition “ without giving specifics
- ★★★★★subscription trap and no refund
No reminder of subscription. I know it’s on me to remember to cancel a subscription too, but it would have been nice to receive some reminder before getting charged.