Motive Driver

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1. ★★★★★slow performance and long loading times

   Fix ur problem. After updating the software on my iPhone 17 Pro Max, I’ve been experiencing problems. It’s not as easy to use as before, and there are a lot of unnecessary apps. Some iPhone 17 Pro Max users have also reported issues after software updates, including lag, connectivity problems, app glitches, and other performance-related complaints. Many of these issues are often addressed in later iOS updates.

2. ★★★★★subscription and paid restrictions

   Creepy and ineffective. I’m constantly doing very dangerous stuff while driving an equipped vehicle and only get alerts over nonsense. It’s basically another data collection tool that watches you all day and the creeps in charge of monitoring it watch you for the own weird pleasure. Then decide if and when to mess with your employment. It’s a gross joke

3. ★★★★★subscription and paid restrictions

   Motive is horrible. -I wish you could give them negative stars …honestly the worst professional business experience I’ve ever had in my life. I have no clue how they sponsor golfers on PGA Tour. Actually, they do it because they just take people’s money like me. I’ve called 50 times I’ve emailed more. Someone with a broken American accent calls me back and tells me that they have pushed my case up. I have five truck and trailers that require ELD’s.. they sent me 10 units to keep in my office for future hires. They promised and explained that I would only be charged when the units were installed .. We’re going on two months now they’re trying to charge me over $2000 each month. I’ve called my bank and put a cancel on it and have been trying to get someone from motive to call me back for two months now…. I would recommend if you’re getting in the truck in Business to not call this company. They are foreigners who lie and they will not answer the phone…. Literally the whole company won’t answer the phone. I now have thousand dollars invested in this company and I have five drivers running paper logs because motive doesn’t have the decency to call one of their clients back. I am filing BBB reviews, and going to destroy them on every platform known to man.

4. ★★★★★negative experience without a specific reason· unspecific

   Newest update bricked it. Cannot use eld after update..stuck on one settings screen for logs . Useless

5. ★★★★★negative experience without a specific reason· unspecific

   Terrible. Falsely accused innocent drivers of running stop signs that don't exist sending bad data to insurance companies. While penalizing driver for reporting not wearing seatbelt 5-10 times a trip.

6. ★★★★★negative experience without a specific reason· unspecific

   Won’t show my hos. It won’t show my available HOS anymore.

7. ★★★★★negative experience without a specific reason· unspecific

   dispatches. the APP shows i have a dispatch available but will not show up when i click on it. beyond frustrating

8. ★★★★★negative experience without a specific reason· unspecific

   Maps are wrong, extremely sensitive. Worst camera I’ve had, consistently wrong speeds posted on maps. Says it’s speeding when not, extremely sensitive when coming to braking or turning.

9. ★★★★★negative experience without a specific reason· unspecific

   Doesn’t automatically change timezones in real time.. I got my first solo HOS violation because of this app not automatically changing timezones. You know how almost any Phone (Especially my iPhone) will automatically change timezones when you travel, Motive doesn’t do that. And I was trying to fix my logs but almost all of my drive time winded up being in violation. If only there was an option to undo log edits now that this has happened to me. I’m blessed that I don’t have legal problems because of this. Motive, I’ve spoken to you before, PLEASE FOR THE LOVE OF GOD FIND A WAY TO AUTOMATICALLY CHANGE TIMEZONES BASED ON GPS LOCATION - I EVEN HAVE A MOTIVE DASHCAM!

10. ★★★★★negative experience without a specific reason· unspecific

    Not realistic. .

11. ★★★★★subscription and paid restrictions

    Is this some sort of practical joke?. Worst app ever!!!😡 I VOLUNTEER (i.e. don’t get paid) to drive a trailer for a non profit once every three months or so. Are you seriously telling me that I need to track all of my other non driving related work activity on this stupid app?!?! Ooo, I started working (not in a vehicle mind you) at 7:52, then I took a lunch break at 12:12, then I resumed working at 12:57, then I stopped working at 4:53. What on earth does that have to do with me driving a trailer 2 months from now? 😡😡😡😡😡 What possible psychological issue do you have that makes you feel like you require a status update from me every 4 hours? You NEED TO FIX THIS!!!!!!!!!!!!!!!! What kind of dictatorial setup are you going for?🤔At the very least there should be a way to auto input the fact that I’m not going to be using my Non-CDL for the next 2 months so I don’t need to update the app. You are causing 10’s of thousands of people to manually update this app while driving on their way to and from work, because they forgot before. Well done genius👌

12. ★★★★★negative experience without a specific reason· unspecific

    Trash. Nothing works right. Speed alerts when you’re not speeding. Got hit for running a stop sign in a parking lot even though I turned down the aisle before the stop sign. Distraction for looking down for 2 secs to put a drink in the cup holder. I could go on about the false alerts this system gives you. Bottom line is if you’re thinking of getting this for your company, don’t. There’s plenty of way more functional options out there.

13. ★★★★★negative experience without a specific reason· unspecific

    Update. It’s not updating like what’s the issue

14. ★★★★★crashes, freezes and errors

    Awful. I would rather do my logs manually if my company didn’t require this app I would delete it off my phone. The hardware will put you on duty randomly when you’re not working and will not stay connected to Bluetooth using the app is more trouble than doing paper logs I gave it one star because zero wasn’t a choice.

15. ★★★★★negative experience without a specific reason· unspecific

    Connections. Keeps disconnecting from the device I use, caused me a whole clock yesterday

16. ★★★★★data, history or progress disappears

    New update sucks. After the last update I know have to go in and delete the device in my bluetooth and re add it every time my cheap headphones work better than this. Also no night mode who wants a white screen just burning their eyeballs out at night should have a spot to swap it on the lock screen at least a brightness slider bar

17. ★★★★★subscription and paid restrictions

    BIG SEAM. i was charge $100 a month for a ELD for a Box truck I had to pay $100 for the hardware is this correct?

18. ★★★★★crashes, freezes and errors

    Constant freezing. We had a very bad experiences with this provider It consistently freeze in disconnect causing delayed in DOT violations..

19. ★★★★★subscription and paid restrictions

    Avoid at all cost. I’ve seen companies use this because it is an application on your phone and it saves companies money by not having to purchase a driver an electronic log however good luck getting a hold of somebody from customer service who speaks English and who will answer the phone and talk to you with less than a one hour wait time on hold

20. ★★★★★negative experience without a specific reason· unspecific

    Llevo años conduciendo sin incidentes gracias a Dios. Esta cosa no deja de marcar faltas por todo. Si cambiara de compañía no iría a la que use Motive Driver. Como cualquier basura responde a quien paga, a la compañía. No le importa quemar choferes por todo. El otro día marcó 4 faltas, cambiando de carril correctamente, nunca supe por qué

21. ★★★★★subscription and paid restrictions

    Bad , extra charged and donot inform to owner before renew policy and directly deduct money .. They are not that good, overcharged, customer service not good.even charged extra without any reason as well as auto renewal your policy without confirm from owner . Even through now new law against auto subscription. They have to confirm before renew policy. But motive employees never ever confirmed and charged directly . Disappointed & cheap people. So donot active auto payment method .

22. ★★★★★negative experience without a specific reason· unspecific

    It’s not updating. Why isn’t it updating?

23. ★★★★★negative experience without a specific reason· unspecific

    The worst. This camera system has so many flaws. I can’t even begin to go into details, this system sucks. It’s horrible. The motive team are going nowhere in life

24. ★★★★★negative experience without a specific reason· unspecific

    Fail. Get the pos AI off AI is not a driver you don’t now want driver do

25. ★★★★★slow performance and long loading times

    SLOW!. Update the app to be more efficient for the driver! Having to close the app to reopen it so your switched outta driving mode burns up drive time. Pre a post trip should not have to be selected once in the pre a post trip tab. We already selected what one we were doing at the main screen. Your seat belt alarm going off when it’s being properly worn is a distraction. I could go on further but it would fall on deaf ears

26. ★★★★★negative experience without a specific reason· unspecific

    Extraordinarily Unreliable and Bad. Does NOT work reliably. It will fail to record Drive time and there isn’t even the ability to manually put yourself in Drive. You cannot edit in Drive time that the device failed to log. If you are in an area where internet is down or unavailable, you can’t even switch Co-Drivers resulting in forced log violations.

27. ★★★★★negative experience without a specific reason· unspecific

    update now. runs you in circles, update now..open..,update now..open.

28. ★★★★★negative experience without a specific reason· unspecific

    Legal. Need to update the GPS regularly with the accurate actual lawful speed limits or when the camera announces that we are over the speed limit then announce the speed. Too many people are getting fired due to speed even though they go the posted speed posted by the law. I’m shocked there isn’t any lawsuits against you guys yet for these events.

29. ★★★★★negative experience without a specific reason· unspecific

    Oops, they did it again. More often than I would like. I can’t connect to the app. Enough so I wonder if I’m trying to connect to a nearby vehicle instead of the one I’m in. BUT I wouldn’t expect anything less. I got a warning from them, I was following to close to the vehicle instead front of me. I was being towed!!!

30. ★★★★★inaccurate results and incorrect data

    Inaccurate. It will punish you for things that are inaccurate. I got deducted points for “speeding” when IT had the wrong speed limit. It thought it was 60MPH however it was a posted 70MPH with multiple 70 MPH signs…