Mary Kay® Skin Analyzer
108 reviews read · 6 themes
praise 41% · mixed 3% · complain 56%
What people write about
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Praised
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- ★★★★★crashes and technical errors
Bug glitches. App used to work well. Now the camera is constantly glitching and can’t get an accurate reading of the skin. Errors pop up
- ★★★★★photo capture fails
Takes to long. It takes a long time for the picture to take even when your face is in the right position.
- ★★★★★photo capture fails
Unsuccessful. Couldn’t get past first steps after face alignment keep saying whoops x12 tries
- ★★★★★photo capture fails
Difficulty. I have tried to use it but can’t get it to take photo
- ★★★★★photo capture fails
Waste of time and storage space. The app didn’t work. Wouldn’t let me take a photo.
- ★★★★★photo capture fails
Does Not Work. I used it exactly as instructed, face perfectly within oval, eyes on horizontal line, selfie mode. I held it there until my arm grew tired. Nothing. I have an iPhone 11 Pro Max. I do not understand the positive reviews.
- ★★★★★crashes and technical errors
Analyzer. Took picture but when I sent it it was blackened out. No photo
- ★★★★★photo capture fails
Take to long to take pic. It is difficult at times.
- ★★★★★crashes and technical errors
Continuing problem. The app will not open. It flashes closed.
- ★★★★★photo capture fails
Might be good if it would work.. For some reason even though my face is in the oval and the lighting is good and my eyes are aligned it won’t take a picture. I’d forget this one.
- ★★★★★inaccurate skin analysis
Inaccurate. It tells you to pick a Skin type but if you don’t know your skin type how can you pick one to begin?
- ★★★★★crashes and technical errors
Refused to work. It says the quality of my camera will not support it...how does it know the quality of a photo is bad when it won’t even take the photo. My iPad is a current one too with a good camera. Extremely disappointed
- ★★★★★photo capture fails
Picture. It takes my picture before I’m ready
- ★★★★★photo capture fails
Review. Can’t get it to work. Help!
- ★★★★★cannot share full analysis results
Booo. Very fickle to use and I wish you could just share a link to a website and send the results to your consultant
- ★★★★★inaccurate skin analysis
This app is a joke. This app is a joke,waste of your time different results every time you use it.
- ★★★★★photo capture fails
Doesn’t work. I’ve gotten my face lined up correctly and taken 20+ pictures, and it gives an error every time. I tried deleting and re-installing the app several times.
- ★★★★★photo capture fails
Doesn’t work. I tried to use the skin analyzer. I had the green lights on for face and eye placement. I held for a good minute. I did this several times. I deleted app and uploaded it again. Still nothing
- ★★★★★other
Deleted this app. The app would not let me do anything without enabling push notifications. I refuse to use an app that won’t let me opt out of push notifications.
- ★★★★★photo capture fails
Doesn’t work. This would be a great app if it worked on my phone. I have an almost brand new iPhone 11 Pro and it will not take my picture. Tried all the troubleshooting suggestions and it still does not work. Disappointed and frustrated.
- ★★★★★crashes and technical errors
Version 1.4 and iPhone 6. Hi! I’ve downloaded this app for the first time. It just so happens the 1.4 version just came out 4 days ago. I have an iPhone 6 and IOS 12. This meets the specs for this app. I’m getting a message that the quality of my front facing camera isn’t adequate. Any help would be appreciated because I can’t even get a scan in natural daylight.
- ★★★★★other
??. It’s trying to make me sign in as a consultant but I’m clearly not one and I can not access the app
- ★★★★★crashes and technical errors
Skin sight. Very sensitive to “proper lighting”. I was at a health fair and very excited to use this app. Unfortunately I was not able to get it to work properly. I was finally able to take the persons photo. Once with Wi-Fi turned on and twice without Wi-Fi. It took the photo all 3 times But then it kicked me out twice after the picture snapped and the 3rd time it said “Whoops something went wrong.... “. Any suggestions to improve this would be helpful. It’s an excellent tool when it works!! Kathy Goshey 215-359-8090
- ★★★★★photo capture fails
Taking a photo. When u try to take your own photos u have todo into a mirror and impossible to see if u have your face and eye lined up. Not personally friend user for the individual.
- ★★★★★photo capture fails
No toma rápido la foto. La aplicación no toma rápido la foto, cuesta que pueda leer rápido el rostro de la persona. Deben mejorar eso.
- ★★★★★inaccurate skin analysis
Nul. Une application AI qui me demande mon type de peau alors qu’il censé analyser ma peau ! Vraiment du n’importe quoi !
- ★★★★★photo capture fails
Never accepts photo. It never accepts my picture even though everything is perfect. Keeps rejecting my photo
- ★★★★★photo capture fails
SkinSight. I have a hard time getting it to take the picture
- ★★★★★inaccurate skin analysis
Needs a lot more work. Not being able to use the front camera is a huge downfall It listed the discontinued products for use as cleansing system. Why is the old botanical effects pictured?
- ★★★★★crashes and technical errors
Buggy. I’m a consultant and I continue to have problems getting the app to work. It doesn’t seem to save the data when I use it and has so much trouble taking the photos.