Skan - #1 Skincare App
105 reviews read · 6 themes
praise 56% · mixed 15% · complain 29%
What people write about
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- ★★★★★subscription trap
Scammers. Worst app ever, it gave me a 3 day free trial and charged me 21.97$ for a cancelled subscription. Do not download this app. And there’s no customer service number anywhere for this app because they know they’ve been doing this to other people
- ★★★★★subscription trap
i got forced to pay.. giving this app one star is even generous. i got forced to pay 26 dollars for a subscription i didnt even want, and i want my money back, dont download this app.
- ★★★★★subscription trap
Scam. Accidentally purchased a membership I guess I didn’t read close enough but it was very misleading and I paid WAY TOO MUCH! The app is not worth any money in my opinion. Told me everything I already knew and just kept recommending products to me. I wanted it to see if my current products were good and it didn’t give a very detailed response. Overall doesn’t really do what you’d expect and will trap u!
- ★★★★★subscription trap
Skan is a scam. There is no customer service or support I made the mistake of paying before doing my research and now I cannot get my money back!
- ★★★★★subscription trap
Not Cruelty Free Vegan Friendy. I actually paid for this app only to find out it does bad at recommending anything cruelty free and it identified spots on my face as the wrong thing and it can’t be changed: I regret buying it so much.
- ★★★★★subscription trap
SCAM NOT SKAN. Requires you to pay and steals your data
- ★★★★★general praise
false advertisement. i saw a ad about this app saying it was completely free and i went on the app and it was making me pay like what
- ★★★★★everything behind paywall
Don’t download. I accidentally purchased the subscription and it’s not even worth it. It doesn’t load correctly at all. It’s glitches completely. Doesn’t actually give u helpful information just sends into links of products u should by. U would be better off going to a licensed professional. This app doesn’t help and all the ppl on TikTok praising this app are lying to y’all’s face.
- ★★★★★subscription trap
DO NOT USE!!. completely unable to use unless you pay!! it scans your skin and gives one ONE PRODUCT!!
- ★★★★★general praise
NOT FREE NEED TO PAY. I saw this app on yt from another user saying that this app was the best, you can check if products are good for you or not, etc. I read the comments and people were hyping it up too saying that it was good and stuff. I didn’t read the reviews on the App Store but I wish I did. This app is not free and you need to subscribe to unlock EVERYTHING. You can’t really check which products are good for you or anything regarding your skin map without subscribing. Smh.
- ★★★★★crashes and loading issues
subscription required. it will only take a picture of your face and nothing else it won’t even recommend you any products unless you pay for the subscription why make the app free if nothing on the app is free, honestly a waste of time.
- ★★★★★general praise
Idk what happened. At first when I opened the app it asked to use my camera, then started having a black loading screen while my screen was frozen before this. my iPad is relatively new and this stuff doesn’t usually happen. I thought it was a virus and deleted the app
- ★★★★★general praise
Pay to use. ATP make it pay to download you literally can’t do anything and they have their ad ppl all over TikTok
- ★★★★★everything behind paywall
Pay. I didn’t know you had to pay
- ★★★★★general praise
Money. Why does one need to pay to take care of their skin.
- ★★★★★general praise
Waste of time. Everything behind a paywall, no advice given without you paying.
- ★★★★★product recommendations
should just be a paid app. All functionality is locked behind paywall. why did you make me waste my time filling in your quiz to not even give any results? instantly deleted. If it’s going to be like that, it should not be a free app
- ★★★★★general praise
Cash grab. app wont physically let you do anything unless you pay them a subscription
- ★★★★★general praise
popups. just pops up for skan premium you cant even use anything without it
- ★★★★★general praise
Selfie required. Concern about security of the database. App seems to be vibe coded, and selfie required to proceed
- ★★★★★general praise
🇨🇦 Not great :/. this app seemed promising after the little scan preview, and i ended up subscribing. was kinda disappointed in the premium version. it recommends a routine but then theres no mechanism of daily tracking, its more so like "heres a grocery list of what to buy." i dont think the recommendations are that good, for example it recommended me mineral sunscreens but i dont like white cast, and theres no way to customize preferences pertaining to each type of product, like gel vs oil cleanser. You cannot filter by ingredients. the ai advice is no different than what youd get with chatgpt (for free). although the camera analysis thing is cool, its not gonna be that thorough its just based off a photo at the end of the day and you cant even track progress over time i might as well just use chatgpt and then go shopping manually.
- ★★★★★general praise
Too slow. It didn’t work, I tried to take a picture of my face and it was super slow and it never took it
- ★★★★★general praise
Awful. I downloaded the app. It was so excited to see that it was free! But all you can do is scan your face every three days.. the only way to get help with what products to use, how to do your routine, etc.. You need to pay money. every video they’ve ever made and every advertisement has been talking about how is completely free but that’s just false advertising. Please start being considerate for people who can’t afford to pay. All I’m asking is maybe give them a routine or just advice anything just to help them a little bit instead of just you could take a photo every three days and tell AI how you’re doing.
- ★★★★★subscription trap
Paywall. Although the reviews are true when they say you don’t have to pay to scan but it won’t actually tell you anything if you don’t pay 5 dollars a week which is pretty outrageous
- ★★★★★crashes and loading issues
BEWARE. Waste of time. Scam. Fake results and don’t give you real answers
- ★★★★★general praise
Won't let me click continuw feom the starting screen. Stuck on the take a selfie screen, won't let me continue
- ★★★★★general praise
wont let me take a picture. will not let me take a picture no matter what type of lighting i use, tried natural lighting, neutral lighting, artificial lighting, and it just doesn't let me
- ★★★★★subscription trap
This is horrible and a scam. I’ve reached out to the company for a refund and still haven’t received one. Upon installing and filling out the usual information, I get hit with a payment fee to see results. Specifically, there was an offer for over 30 percent off with a payment fee of 3.99. I proceed to check out and then get charged 39.99. The app offers no whatsoever support and u have to reach out via google. This is horrible. Oh and the results and generic, common sense recommendations.
- ★★★★★subscription trap
Not worth paying for. Paid for a subscription because I heard great things about it. But it literally hardly does anything there’s like 2 functions and the products that it suggests I can’t actually get anyway. Not worth paying for. Just ask ChatGPT to look at your skin.
- ★★★★★everything behind paywall
Absolute JOKE. if ur gonna make a skincare app to help people get rid of their acne, pores etc and help their confidence boost then dont make it so u have to PAY to see whats really wrong with ur skin this is an absolute joke of an app and i hope no one ever uses it again