AI Skin Scanner - SkinGuru
121 reviews read · 6 themes
praise 31% · mixed 6% · complain 63%
What people write about
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- ★★★★★subscription trap
Hard to Cancel. I sent an email the day I signed up to cancel after free trial period…They still charged me!!! I just sent another email to their customer support asking for a refund…I hope they cancel, and refund me this time
- ★★★★★paywall scare tactic
Predatory App. Need a subscription to do anything. You take a photo of something you’re concerned about, and they hide the results (wildly inaccurate) behind a paywall. But what can you just make out behind those blurred results? massive red lettering saying “high concern” regardless of photo to scare you into spending money. Do not waste your time. May the creator of this app rot
- ★★★★★inaccurate scan results
Not accurate AT ALL. I was just diagnosed with skin cancer and still have a follow up to do a full body scan. I’ve been a bit anxious and thought this would help put my mind at ease a little… however, when I scanned my cancer spots it did not recognize it as cancer and instead said: “After examining your skin, I can confirm that you have Comedone closed. It's a common and non-dangerous condition. With the right treatment, you should see improvement within 1-2 weeks.” With that being said, this app is unreliable and dangerous. See a dermatologist in person. DO NOT TRUST THIS APP.
- ★★★★★inaccurate scan results
Caution!. I caution anyone before they pay for and use this app. I used it to scan my child’s (12 yo) rash to determine if the rash was eczema or impetigo. I knew it was either or. Their “guidance” as the call it returned results saying there was a 92% chance my child’s rash was cancer. They didn’t suggest any rash, just cancer! Thankfully I did not panic because I knew for certain it was not cancer. Unfortunately some users would panic after receiving such “guidance.”
- ★★★★★subscription trap
scam, need refund asap. waste of time and hard earned money, ridiculously inaccurate guesses, google image search does a better job!!! feel scammed would like a refund
- ★★★★★inaccurate scan results
Not accurate and Lazy design. This app is quite literally a Chat GPT API (an app using Chat GPT as a service). They did no custom model training in the AI to the point if I show the same image to the app, it shows a different result each time. Unreliable results and just tried to join the “AI Hype” and delivered unsatisfactory results. Anything this app shows should be taken with a grain of salt because odds are the results are not true.
- ★★★★★subscription trap
Refund. I need a refund right now
- ★★★★★subscription trap
Beware, No Free Trial - Total Rip Off. It says try for free. I tried it and got conflicting results. I go to cancel and it says it will cancel in 2026. They got my money…don’t let them steal yours😠
- ★★★★★inaccurate scan results
False results - don’t pay!!!. We scanned 2 ACTUAL diagnosed skin cancer moles. It said both were “harmless growth” and “healthy mole”.
- ★★★★★subscription trap
Terrible. How do I delete this app and not get charged if it. Big mistake to download this one😕
- ★★★★★other
Pointless. Waste of my time.
- ★★★★★inaccurate scan results
Used melanoma pic and said “harmless growth”. Thia app should be used with precaution. I decided to test the app by uploading a picture of a melanoma (found on the internet) and the app identified it as a “harmless growth”
- ★★★★★inaccurate scan results
I think you are dead wrong.. My rash is after taking a new rx
- ★★★★★subscription trap
Don’t do it. Near impossible to cancel
- ★★★★★pushes products or tells to see a doctor
Awful. Not accurate trying to sell you products
- ★★★★★inaccurate scan results
not reliable. does not tell you close to what your skin condition is. it was wrong
- ★★★★★subscription trap
Subscription. They will mot let you cancel your subscription I have tried numerous times and they keep taking money every month. I have contacted Apple several times too . Worst app in my opinion
- ★★★★★subscription trap
Scam. Don’t buy this. Inconsistent and contradictory scans, and they don’t honor their three day trial period. They’ll email you an excuse for charging your card, just like what was said in other reviews. Apple needs to shut this app down/remove it from the App Store.
- ★★★★★subscription trap
Impossible to find the cancel my subscription button. Want my subscription cancelled immediately
- ★★★★★subscription trap
No option to cancel. You can't cancel on the app. 100% illegal.
- ★★★★★inaccurate scan results
Expensive/Inaccurate. ALL ABOUT MONEY and it’s not even 100% accurate, AVOID!!!
- ★★★★★pushes products or tells to see a doctor
Does not analyze moles, simply stores pictures. Thought the app may be able to at least tell me if a mile is suspicious and should be checked out, which it leads you to believe it does, but it only stores pictures to track change.
- ★★★★★inaccurate scan results
Same rash, 3 diagnoses.. I took a picture of a rash that showed up on three different areas of my body and got 3 different diagnoses. I decided to cancel my subscription immediately, but cannot find any place on the app to do so! 😬😬😬. I thought by law that any paid subscription had to have an easy way to cancel.
- ★★★★★subscription trap
Cannot cancel subscription. This app misdiagnosed me with an inaccurate skin condition, which ultimately landed me in the ER. Luckily, my doctor was able to treat it with an antibiotic, and I was able to recover. I can find no way to cancel this subscription - very disappointed!
- ★★★★★subscription trap
Cancel. Cancel. Stop charging. All I did was download this and immediately uninstalled it. It keeps charging me neatly $9 per week. How do I get it to stop?
- ★★★★★subscription trap
Did not Authorize take this app off my phone. Did not subscribe take me off this app did not Authorize
- ★★★★★subscription trap
Could not identify my problem. , could it not identify my skin rash I have and now I can’t figure out how to cancel the service. I encourage others not to sign up.
- ★★★★★subscription trap
cancel subscription. I do not want this app. I have sent 3 messages to cancel. Please cancel now.
- ★★★★★pushes products or tells to see a doctor
No result. Scanned and got, see a doctor.
- ★★★★★subscription trap
Trapped by the app. This app WILL NOT let you cancel and will drain your money even after it’s outlived its use. It’s a scam to be avoided!