Endel: Focus & Sleep Sounds

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1. ★★★★★crashes, freezes and errors

   Disgusting and greeedy. The worst app ever for what it claims to do. Apple already has fantastic built in sleep aids. Stopped working on AirPlay. The developers are manosphere loving pricks.

2. ★★★★★negative experience without a specific reason· unspecific

   bait and switch.. The ad plays a specific type of music in order to get you to download the app. Once it’s downloaded, nowhere on the app can you find that specific sound or song . The app contains a lot of calming music and sounds that you can actually find on many other apps..

3. ★★★★★subscription and paid restrictions

   Regret buying. Bought a subscription but there’s just not enough on here to keep it interesting if I were to use it every day. Also I don’t love all the sounds. You can do better just curating a playlist on SoundCloud and then getting the algorithm to suggest stuff.

4. ★★★★★trial charges and refunds

   Can’t cancel app!. While I enjoyed the free trial, the app does not show up in the apple subscription and there’s no way to cancel or request a refund. I’m angry I was charged $119.99 and have no way of canceling via Apple as the FAQ’s state since it doesn’t show up on any apple subscription page

5. ★★★★★negative experience without a specific reason· unspecific

   Shameful app that takes advantage of ADHD people. It uses a tree where you shake your phone to get things. That’s like a slot machine for dopamine. It costs $119/yr It makes ADHD people spend more time on their phones instead of disconnecting. Shame. Shame.

6. ★★★★★subscription and paid restrictions

   Misleading advertising. The ad I saw had an 8d thing that isn’t even available in the premium. Wish I had read the 1 star reviews before going to premium. How scammy of you. Your response to others on this issue is garbage too. Hope karma gets you.

7. ★★★★★subscription and paid restrictions

   Paying for Non-Stop Advertising. This app is annoying I am paying for “Premium” membership and yet I am constantly bombarded with ads to upgrade or purchase an annual membership. The UI is kind of clumsy. It’s not the worst I’ve seen, but if you find a sound you like you should remember exactly how you got there. Honestly, I have to admit, once you get it going it can be very helpful in staying focused while reading. It’s good for finding and maintaining creative focus. If it was just the clumsy AI I’d give this 4 or 5 stars, but as long as I feel hounded to pay more money this app will remain in the one star range until it stops or 0 stars becomes an option.

8. ★★★★★negative experience without a specific reason· unspecific

   Too many pop ups and options and questions. As the title says. Too many options and variables. Too many clicks, too many little toggles. Easily overwhelming.

9. ★★★★★negative experience without a specific reason· unspecific

   Worst UX EVER. The music is good. The UX is like a puzzle… using the app for a long time BUT still have to realize how to navigate every time.

10. ★★★★★subscription and paid restrictions

    Difficult to unsubscribe. No options to unsubscribe. Must contact Apple directly for refund

11. ★★★★★trial charges and refunds

    Warning: $119.99 billing trap. I strongly recommend avoiding this app unless you are prepared to risk a $119.99 charge that may not appear under your normal Apple Subscriptions. My issue is not just that the app is overpriced. The issue is the billing flow. I downloaded Endel believing I was starting a free trial. I did not knowingly agree to a paid annual subscription or knowingly authorize a $119.99 charge. After the charge appeared, I immediately checked my Apple Subscriptions to cancel or manage it, but there was no active or past Endel subscription listed there. That matters. Most iPhone users reasonably assume that if they download an app from the App Store and authorize payment through an Apple-looking flow, the subscription will appear under Apple Subscriptions. In my case, it did not. That means I could not cancel, verify, or manage the charge through the standard Apple subscription process. This is especially concerning because Endel markets itself toward people with ADHD and focus difficulties. A confusing trial/payment/cancellation flow is bad for any user, but it is especially harmful when the app is being advertised to people who may already struggle with memory, task-switching, and subscription management. The ads I saw also emphasized special “8D” audio/music content. What I found in the app did not match what was advertised. Other reviews describe similar issues: people expected the advertised 8D tracks or trial experience and instead ended up confused, disappointed, or charged. If you already got charged and cannot find Endel under Apple Subscriptions, this is the dispute language I recommend giving your bank or card issuer: “I am disputing a $119.99 charge from Endel. I did not knowingly authorize a paid annual subscription and did not provide informed consent to be charged this amount. I initially downloaded the Endel app under what was presented as a free trial. After seeing the charge, I immediately attempted to locate and cancel any associated subscription. However, there is no active or past Endel subscription listed under my Apple Subscriptions. Because the subscription does not appear in Apple’s subscription management system, I was unable to cancel, verify, or manage it through the normal Apple subscription process. For these reasons, I believe this charge resulted from a deceptive or unclear billing flow, and I request a full refund.” This app should not be allowed to advertise a simple free-trial experience while using a payment and cancellation structure that many users cannot reasonably understand or manage. Be extremely careful before entering any trial or payment flow.

12. ★★★★★subscription and paid restrictions

    Get a free soundscapes app instead. I wasn’t too impressed with the app on the premium trial. I get the same thing much much simpler on a soundscapes app I have for free. I uninstalled the app and canceled my subscription with my Apple account. Now I’m getting email after email from Endel about failing to renew my membership which I already canceled. I try logging in on the browser and there’s no option for me to cancel my subscription— just change payment methods. It’s ludicrous.

13. ★★★★★trial charges and refunds

    Such Bad Faith People. Just like many other reviews on here, I too tried this app out on the 7 day free trial and went to cancel it in the Apple App Store and it was not listed there to cancel it! (Now don’t try and say I must have signed up on the website because I absolutely did NOT. Like the gaslighting you’ve done to other bad reviews on here!) I could not get it figured out by the next day to cancel it and when I contacted them about it was told “Oh sorry, we can’t refund you cause you didn’t cancel the free trial.” Sorry about your luck basically. It’s not like they are out anything anyway either. It’s a subscription that I do not want! People are so greedy. Now I’m out $120 bucks for something I’m not using. This review is going to go on every review site I can find! You can count on that.

14. ★★★★★trial charges and refunds

    Annoying and deceptive. You might see an ad for this and install it thinking I’m going to listen to the sounds and see if any of it is any good. You will have like 20 onboarding screens and at now point will you understand what this app does or why it’s asking you these questions. Then it will present you with some truly insane subscription pricing options including a free trial that they clearly hope you will choose and then forget about. The real tell is you can’t choose the free trial with the monthly option. Minimum penalty for forgetting to cancel the trial is a $60 charge. No reason to do that unless you are riding in scam money. Maybe the app is cool and good. Who knows. After all that BS I just killed the app and didn’t come back.

15. ★★★★★trial charges and refunds

    Total rip off. I tried the “free trial” and I always make sure to cancel right after I sign up just in case. With this app, I checked in the Apple App Store and there was no subscription so I thought it was fine. Instead I got charged $119 TWICE. I sent an email they said I wasn’t eligible for a refund. Will attempt to chargeback my credit card but this is a poor way of doing business. There’s a Reddit thread about this scam too.

16. ★★★★★negative experience without a specific reason· unspecific

    False advertising. The advertisement shows an “8D” song which is just bilateral audio and a woman singing. The problem is they don’t play songs. They play an assortment of beats that you can adapt. I also selected the “1 week free trial” on May 26th and on May 30th $19.99 for this app went through.

17. ★★★★★trial charges and refunds

    Nothing like the ad. I was super excited by the ad on IG that featured a woman singing with a binaural effect. There is nothing like that in the app. There is nothing in this app I can’t find on YouTube for free. It really seems like you’re preying on folks with ADHD by getting them to sign up for the free trial because we’re the demographic most likely to forget to cancel it before being charged the $130+ annual fee.

18. ★★★★★negative experience without a specific reason· unspecific

    This is a scam. I never purchased this and it charged me 119$ and also sent it out to all of my friends in my contacts. It is a scam. I never viewed or purchased it. I cancelled it immediately after it fraudulently charged my card and it won’t give money back and said I’m stuck for a year!!

19. ★★★★★subscription and paid restrictions

    $115 rip off. Would get but on ssi I don’t have that kind of money. Seems like every helpful app cost a lot of money these days. Such a shame because the ads that promote the app were helping me with my depression and anxiety but I can’t afford the app even on a good month

20. ★★★★★subscription and paid restrictions

    Vibe coded glitchy app. Paid for a year and a week later when I hop back in the app I’m on the free version and it’s buggy/glitchy. Waste of money and no one is updating this app on the backend. It’s just vibe coded to grab money.

21. ★★★★★subscription and paid restrictions

    Immediately crashes. I paid for the year and now every time I open it, it immediately crashes after two seconds!

22. ★★★★★negative experience without a specific reason· unspecific

    Way too expensive!. No thanks! For what it purports to do, there is a plethora of videos out on the internet that will accomplish the same effect for FREE!!!!

23. ★★★★★negative experience without a specific reason· unspecific

    Stop asking questions. I answered like 5 or 6 questions but I finally gave up and closed it. Can’t stand apps that don’t simply work

24. ★★★★★subscription and paid restrictions

    Scam. After canceling my subscription 4 years ago, Endel has continued charge me without notice. I have verified that I am a free subscriber in the app, Endel is not in my list of managed subscriptions, nor have i received any notification about having a subscription or warning that I am about to be charged. After contacting (AI bot) support, they basically said there is nothing they can do because it's been over 31 days. Period. No explanation to how or why these charges occurred. Avoid! Edit: after writing this review, I received another response from "the developer"/bit saying the EXACT same thing about the 30 day window for a refund. Let me be clear, not only was I paying for this service for 2 years without authorization, but my account was operating under the free subscription and I could not access the pro features if I wanted. Endel was probably a cool app 5 years ago but is clearly operating in auto mode that does not implement a path to resolving user issues.

25. ★★★★★subscription and paid restrictions

    Seems cool, but. I was curious about this app, thinking a family member might be interested. After giving it a listen, I deleted it. Now I am being charged, despite there being no indication or record of a subscription on my device. And there seems to be no way to address this. I would have given this a higher rating except for this issue.

26. ★★★★★negative experience without a specific reason· unspecific

    Where is it free?. One of the first things to pop up in the app says ENDEL FREE EDITION. Where is it free? Because after I push all the buttons, it asks how much I want to pay? How is that free? I will not support businesses that try and make a buck off people truly in need of whatever tools they can find to regulate during these ridiculous times.

27. ★★★★★negative experience without a specific reason· unspecific

    False Ads. This app does not work like its ads say it does.

28. ★★★★★subscription and paid restrictions

    refund scam!. they charged 119$ for a annual membership which i did not consent to. impossible to get in contact with anyone. they use 3rd party to charge you so apple can not refund it!!! i cant deactivate the app either! HUGE scam dont downloan

29. ★★★★★negative experience without a specific reason· unspecific

    Do not recommend. It’s nothing like the advertisement on Instagram. There is no music just a bunch of sounds and guides. Where is the 8D ADHD specific music. It’s just another Instagram ad for something that does not perform as advertised.

30. ★★★★★subscription and paid restrictions

    Stop popping up lifetime upgrade thing. I already paid for an annual subscription, but every time I open up the app, I see it quite annoying that I’d need to exit out the pop up message asking me to upgrade to lifetime membership even though I just paid for an annual subscription. I regret my choice to have paid for this now.