Instacart Shopper: Earn money

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1. ★★★★★subscription and paid restrictions

   Didn’t reimburse me, stole 400 dollars from me. My Instacart card expired (less that 18 months after getting it) so I had to pay for an order myself. I submitted the reimbursement request with clear pictures of the receipt. They then ignored it and whenever I messaged customer service they told me to they had up to 30 days to reimburse me. It’s day 31 and still no reimbursement.

2. ★★★★★negative experience without a specific reason· unspecific

   Thieves. Why take away alcohol jobs from some drivers with no explanation

3. ★★★★★negative experience without a specific reason· unspecific

   Downgrading. App use to help you make full time money now barely get batches the system has allowed too many shopper and it’s now too saturated

4. ★★★★★negative experience without a specific reason· unspecific

   👎🏻👎🏻👎🏻👎🏻. Company who only blame the shopper for everything, doesn’t want to know reason or anything.. support is 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

5. ★★★★★crashes, freezes and errors

   Horrible.. The app keeps denying my ID for no reason, i have no suspensions, im over the age of 18, absolutely nothing wrong with it. I try to contact them to figure out how to move foward atleast 7 times. The first 5 they state that they will submit the conversation and email me. They never do. I just talked to this one girl named “Himashu” Who kept telling me that my email was “email glitch” for the paperwork when i wouldn’t receive any because it wouldnt verify my id? She then left the chat. Horrible customer service. I have been trying for two weeks and none of the reps can actually assist.

6. ★★★★★negative experience without a specific reason· unspecific

   Latest update has a massive bug. App notifications tell you an app is available. Then you look at the batch screen and it says batch unavailable. Happens since this latest update. Fix it asap

7. ★★★★★negative experience without a specific reason· unspecific

   Pay and availability of orders. If you want to pay bills find real job period because you will end up working for FREE

8. ★★★★★negative experience without a specific reason· unspecific

   Shopper help. Shoppers should not have to be in a batch to speak with customer service on the phone

9. ★★★★★negative experience without a specific reason· unspecific

   Ratings. Ratings metrics is unfair. It only takes 1 negative ratings to bring you down but you have to get over a 100 5-star to move up by 1 ratings.

10. ★★★★★negative experience without a specific reason· unspecific

    Wasted my time. I reactivated my account today after years of not using it so I ordered a new physical card and added the shopper card to my Apple wallet to use. I was pushed a batch order for Kroger and I spent 30 minutes shopping everything. I get to checkout and the instructions in the app were to pay by “debit”;however, Krogers Apple Pay defaults the digital card to credit. There’s no way to change it. I asked the managers if they could do anything, but they couldn’t it’s the machine, and they said when insta cart shoppers come in and it says “debit” the only way it works is with a physical card. Physical cards literally have to be activated in order to be used. Why would I be pushed a batch that requires a physical card when the company knows that my account doesn’t have a physical card activated? And support sucked and refused to reimburse anything after wasting my time and they said it would affect my completion rate for canceling when I had no other choice.

11. ★★★★★negative experience without a specific reason· unspecific

    Waiting. I have been on a waiting list for 2 years while i know people that instantly got to join

12. ★★★★★negative experience without a specific reason· unspecific

    Scam scam scam. This app is such a scam. Four shops and deliveries for $20 30 miles in total. Screw this greedy company I can’t wait until they get sued again. I’d give them negative five stars don’t use this service

13. ★★★★★subscription and paid restrictions

    Pay needs improvement. Doesn’t not pay enough per batch, IC be giving 5 stars shoppers orders like (2 drop offs, 53 items to be shopped, only paying $14 & getting delivered 9 miles) I’ll see a $50 order w/ 6 items, go across my screen & it’s gone before I can even read the store! Give shoppers time read, & accept orders! I almost crashed my car trying to accept a $200 order from target & of course I seen it & didn’t get it. Imagine crashing your car trying to accept an order & don’t get it smh! I’m a 5 star shopper but it feel like I’m a 2 or 3 star shopper! There’s no benefits for DOING A GOOD JOB. If someone complain about you, shopper they’ll take the customer side without even talking to you, even with 5 stars. The app is ran by AI & automated services! It could be a great job, side hustle, gig app but like most apps they miss the assignment. No way a 5 star shopper should ever see a 50 item batch paying $14 & 3 drop offs. Thats a smokers batch, id rather be broke, then drive 9/10 mins, risking a car accident for $14 & you won’t get a THANK YOU! 100 5 stars & one 3 star rating with ruin your ratings smh!

14. ★★★★★subscription and paid restrictions

    Batches so far away!!. Why is every single batch no less than 17 miles from my location?! It didn’t use to be like this. Now it’s little pay for lots of miles. No good anymore.

15. ★★★★★negative experience without a specific reason· unspecific

    The worst deliver app in the world. Nasty.

16. ★★★★★negative experience without a specific reason· unspecific

    Extremely frustrating!!. As a shopper, It’s so frustrating trying to go online and it wants to verify my identity, but it is just stuck scanning my face and won’t go past it! The only thing that works is restarting my phone & it’s frustrating having to do that every time. Even when I have accepted an order and trying to start the order, It wants me to take a selfie first, but then it gets stuck again & I have to restart my phone again!! Please fix this!!!!

17. ★★★★★subscription and paid restrictions

    Promo scam - they throttle your orders. Scam promotion tactics. I signed up for their promotion and sat online for 6 hours only to receive 2 orders. They clearly ** throttled my orders** on purpose so I couldn't qualify for the bonus. The very next day, when the promo ended, I got 3 orders in just 1 hour. They rigged the system to get free driver coverage without paying up.

18. ★★★★★negative experience without a specific reason· unspecific

    Disgusting 👎👎👎. After the update, it’s become impossible to work in New York👎👎👎 I keep getting orders in Manhattan, but I don’t work there, so my rating has dropped and I’ve stopped getting orders

19. ★★★★★negative experience without a specific reason· unspecific

    Horrible Help Center. I have had an issue my the app for a month. Every time I ask for someone to fix the technical issue they say to wait for the app to fix it. That’s not going to help fix the problem. I completed all training but the batch eligibility will not update. I have uninstalled/reinstalled, refreshed, updated and nothing fixes it

20. ★★★★★subscription and paid restrictions

    Low paying offers. 88 miles for 21 bucks. Really ?

21. ★★★★★negative experience without a specific reason· unspecific

    Terrible. Terrible

22. ★★★★★crashes, freezes and errors

    Confusing app. After finally being able to signup. I found out my account was deactivated when i opened the app. It tells me to check my email but i got no email explaining. I’ve talked to shopper support but they literally are unable to solve anything they just read from a basic troubleshooting script. Theres nothing in my email. Theres nothing in my shopper messages. Infact im still getting emails to activate my card but its not letting me because my account is deactivated. The day after my background check was finished i was deactivated. But i looked at my background chekc and it had came back clear! No criminal charges! Nothing! So i guess im not working for yall just because yall dont feel like letting me

23. ★★★★★negative experience without a specific reason· unspecific

    Sucks. Sucks

24. ★★★★★subscription and paid restrictions

    Expired card. I couldn’t pay for a shop because my card was expired no customer service number. I hadn’t shopped in months. And my card was expired. Called customer service no one answered. Had to text customer about situation. Told them to call customer service. You have to have support for shoppers. I ordered another card.

25. ★★★★★negative experience without a specific reason· unspecific

    An absolutely terrible program.. The stupidest software.customers can post fraudulent information and false complaints,the company fails to resolve these issues ,instead leaving delivery personnel to bear the full burden .even in cases of obvious error .staff never address these false or fraudulent claims.

26. ★★★★★negative experience without a specific reason· unspecific

    Batch payouts. Nobody’s driving 12 miles for $6 and zero tip.. do better’s

27. ★★★★★negative experience without a specific reason· unspecific

    Waitlisted. Is the worst shopping app ever I’ve been trying to shop for them for 4 years have been waitlisted door dash and uber eats accepted me in 3 days this app is garbage.

28. ★★★★★negative experience without a specific reason· unspecific

    Pay sucks. See title

29. ★★★★★negative experience without a specific reason· unspecific

    App. The worst update the app has ever had. If you don't accept the two orders it sends you, it automatically kicks you out of the app for 6 minutes. Truly the worst update.

30. ★★★★★negative experience without a specific reason· unspecific

    The new rules don't work for me I don't have any freedom anymore now you tell me what to do. I have no freedom anymore and now I can get fired from a job I thought I couldn't get fired from