Invoice Simple: Invoice Maker

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1. ★★★★★bugs and unresponsive support

   Terrible customer service. I have used this app for years and also purchased the unlimited version. But as of 2 months ago I can no longer print or email any invoices/ estimates to my clients. All I get is an error message. I’ve deleted and reinstalled the app a dozen times now and it’s the same thing everytime. I’ve reached out to customer service a few times now and all they say is the back end is looking at it. now they won’t even respond to me. It’s been over 2 months now

2. ★★★★★new invoice caps force a paid upgrade

   Greedy. I’ve been paying for this app for years. They recently reduced the number of invoices per month to THREE. That’s PAID. The upcharge is ridiculous. This doesn’t need to be a subscription in the first place. It’s a static tool. They already try and push you to use their billing services and take a cut. Now they’re pushing the subscription tiers by reducing offered services to existing users. Slimy.

3. ★★★★★rising subscription price

   Prices to high. I’ve had this app for many years now. They keep rising their prices every month it seems now. Leaving the app now. Smh

4. ★★★★★bugs and unresponsive support

   DON’T BUY. No support. Been waits weeks for them to fix a problem they acknowledged

5. ★★★★★bugs and unresponsive support

   Wolfe. What ever you do don’t buy the Invoice Simple. I’ve given them more then a month to fix an issue & it still hasn’t been fixed. They don’t have any back end support. Which means if you have a problem they have no way to fix it. I’ve had the app since 2018. Running 2 companies with it. Recently I had multiple problems with it over a several week period. I made them aware of it with over a dozen emails and they are not getting it fixed. I can’t download invoices. So that means I can’t bill clients. In some cases I will do an estimate, beginning to end & it will completely disappear. There are many business apps out there. Don’t buy into their advertising & marketing. You will find yourself with a customer data base that you can’t do anything with years down the road.

6. ★★★★★rising subscription price

   To Complicated and forces the information , they want you to right now , not you :((. To Complicated and forces the information , they want you to right now , not you :(( That universal Just specific job. I tried to create the invoice: didn’t allow me creating an invoice. For the price $200 a year that’s a piece of junk. Why no one makes you put information whatever you want. What do you want how you want

7. ★★★★★rising subscription price

   Charged me $199.00 and never activated my account again.. Be careful with this company when they renew your membership, they charge you $200 and then the system will never let you create an invoice without upgrading. There’s no need to upgrade. I just paid you. I had talked to Customer Service and they have given me no answers. I am still without $200 and just basically communicating with AI. Buyer beware.

8. ★★★★★new invoice caps force a paid upgrade

   Use to be good. 20 a month for unlimited invoices is wild

9. ★★★★★bugs and unresponsive support

   WONT LET ME LOG IN. I’ve used this app for over a year now with no issues. As of today, the app logged me out and will not let me get back in. I have over 2000 invoices saved, and I’m unable to access them. This is causing a huge problem to my business as I am unable to see which businesses owe me money. Customer service is not responding to me

10. ★★★★★new invoice caps force a paid upgrade

    The new upgrade system is fatally words. I was happy with this app, but after using the app more often the system decided to selling me the upgrade plan with out choice,the team can evenly leave me with the plus plan i have before they say the system is set up to collect more money 🤣🤣🤣🤣🤣

11. ★★★★★new invoice caps force a paid upgrade

    Keeps saying I have 0 invoices left. This used to be a great app until they did something in the backend because now I constantly keep getting a message that I have 0 invoices left when I pay monthly for unlimited. Keep in mind I pay for 2 accounts because I have 2 shops and each time they want me to delete and uninstall to fix. It has been so constant that I am ending my subscription and will warn others to not download. Shame because it was good for years.

12. ★★★★★new invoice caps force a paid upgrade

    Pricing. I would not recommend this product they continue to increase the price or try to fire you to go premium by limiting how many invoices you can make. They are now going up to almost $15 from $10 and it’s simply not worth it. The greed has become unbearable. I canceled my subscription.

13. ★★★★★other

    No. Not recommended. Time waste

14. ★★★★★rising subscription price

    👎🏻. I have been using this app for 11 years. I paid for the app. And now you’re deciding to start charging a subscription. Currently looking for an alternative!

15. ★★★★★bugs and unresponsive support

    Incompetent. The old crew is incompetent. The IT is incompetent. They wrote an app without knowing how to write an app. Nothing is friendly. The crew doesn’t know how to fix their own issues. It looks like they created this app in an AI app. They don’t take any criticism or suggestion. It’s like talking to a piece of wall.

16. ★★★★★bugs and unresponsive support

    Not So Simple. This won't let me create an invoice using just the client's name, email and phone number. It wants an address more, but still won't create the new client for me within the phone app. Incredibly irritating.

17. ★★★★★rising subscription price

    The worst app I’ve ever used.. The invoicing process is actually simple, but they charge outrageous fees and they hold your money hostage for way too long, which is really bad for business. I’d use literally anyone else and if you see this app run the other way.

18. ★★★★★rising subscription price

    Entirely too expensive. I’m not paying your increased price. That’s an additional $132 a year. No thanks.

19. ★★★★★payment processing problems

    App glitch. Decent app until… The AI features were great until the invoicing AI went away. The very large issue with this app is that I have many google reviews stuck within the app and will not transfer over to my google business. As any small businesses owners know, these reviews are hard to get and play a critical roll in business. I have contacted customer support for many weeks and they still have not replied with a fix.

20. ★★★★★rising subscription price

    Price keeps increasing. I was father in this app like 5-6 years ago and honestly I’m not the type to write reviews, but I used to pay $4.99 then it went up to $10.99, which is fine but now they changed to still $10.99 but your limited on invoicing and if you want all the perks you had back than you have to upgrade to premium which is $20.99. I think that’s crazy upcharging me for things that I had before this app has gotten really greedy, and for that a one star review and I will be looking at another app to use.

21. ★★★★★new invoice caps force a paid upgrade

    Used to love this app. I used this app for years….. till the price got too high. I only send maybe 5-10 invoices a month and paying up to $150 year makes the invoice too expensive to make it worth the cost. I wish they had kept it simple when I first used it and it cost $50 or less a year. This is really ment for large business not the small occasional labor job I do.

22. ★★★★★new invoice caps force a paid upgrade

    Used to be good, trash now. Gotten unrealistic expensive. If your paid through there invoice it takes days get the money and the fees are crazy. Now you get 10 invoices a month and you’ll have to buy more if needed. Garbage. I’ll be moving all my contacts and will start making my invoices on quickbooks app.

23. ★★★★★payment processing problems

    Worst, non-existent customer service. They tried to convince me I was on the “old version”. Nope, I just installed 2days ago. But, humored them. Reinstalled. Invoices are STILL defaulting to another country. When customers try to pay the incorrect invoice, they end up in a never ending loop. They don’t n notice that the flag is Great Britian instead of the US. They tried to convince me it was my bank card. Not. I used cards from 3 different banks. They couldn’t even figure out this problem. I had to point it out. They tried to convince me I had my settings wrong. Nope. Sent MULTIPLE, MULTIPLE screenshots of EVERY PLACE that was relevant. They tried to convince me it was my PayPal settings. Nope. Sent MULTIPLE screenshots proving otherwise. I even proved that it is on their actual platform where this is occurring. Soooo…they “escalated “ it. Promised to hear back within 1-2 days, but often sooner. Nope. Been more than 2 days. You can’t talk to anyone and their chat is broken. Everyone I type a reply, the text box doesn’t clear. You have to BACSOACE and clear the text box YOURSELF. Their platform is so broken.

24. ★★★★★rising subscription price

    Don’t!. They got greedy

25. ★★★★★bugs and unresponsive support

    Decimal. I am unable to add cents to my invoice. Example 600.32 the decimal option is gone

26. ★★★★★new invoice caps force a paid upgrade

    Scam and liars. Avoid this platform. They will refund and give back money to customers. On the 13.99 they give you 10 invoice per month then you have to pay for more. Not to mention taking a percentage of each invoice and they’re also taking another percentage just to transfer it to your bank immediately and then they’re making another transaction from stripe or PayPal to your bank account so you’ll be hit with three different transaction fees.

27. ★★★★★other

    CEO. Can’t resume with the app

28. ★★★★★rising subscription price

    Scam. They started off good but now they’re increasing prices for no reason and putting payment options on my invoice that I don’t offer to try to get me to pay them more money. There is no way to contact them about it. I have tried and they don’t respond.

29. ★★★★★payment processing problems

    Slow. You receive a payment then it takes 3-5 days to clear in the app. Then once it clear’s you have to wait another 2-3 business days. Yes it’s free but that’s exactly it, you get what you pay for. Stating 01/01/2026 I’ll be using a new app even if I have to pay.

30. ★★★★★rising subscription price

    AVOID IF YOU ACTUALLY WANT TO KEEP YOUR MONEY Hidden fees will destroy your margins. I’ve used Invoice Simple for years with no issues when I was only creating invoices and getting paid by cash, check, or direct bank transfer. The app itself is fine for basic invoicing. The moment I accepted my first payment through their built-in payment processing, everything went wrong. A single $1,500 invoice ended up costing me almost $150 in fees and my customer was double-charged on their card too. I was hit with four separate charges on the same transaction (processing fee, service fee, “platform” fee, and some other mystery charge). That’s a 10% bite out of one job. They advertise this as “small-business friendly” and “simple, low-cost payments,” but 10% on every transaction is absolutely predatory for freelancers, contractors, and small businesses who already run on thin margins. Stripe, Square, PayPal literally every other processor charges 2.9% + $0.30 or less. Invoice Simple is ripping people off and hiding it behind multiple stacked fees. If you only need to create and email/pdf invoices that get paid outside the app, it’s okay. The second you turn on their payment processing, run away. There are dozens of better, truly affordable options that won’t punish you for getting paid. Small business owners: do not make the same mistake I did. Look elsewhere for payment processing. 1 star only because zero isn’t an option. Feel free to tweak any part of it (add your business type or exact fee breakdown if you have screenshots), but this version is emotional, factual, and written to rank high and warn others effectively. Post it on both the App Store and Google Play if you can the more visible, the better.