The Tapping Solution

What people write about

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1. ★★★★★trial charges and refunds

   Charged for a full year after trial. Update: The developer publicly replied to this review asking me to email them so they could “look into this and help however we can”. I did email them, but their private response was that Apple handles the billing/refund decision and they are unable to issue a refund themselves. I then contacted Apple and spoke with a live representative, who told me they cannot override the automated refund decision. So I am being sent in circles: the developer says only Apple can help, and Apple says they cannot override their own system. The only resolution I am seeking is a refund of the annual charge, since I do not use the app. I signed up for the free trial with the understanding that I would be notified before the trial ended. I was not notified, and instead of being charged for a first month, I was charged for an entire year. I understand how app subscriptions and trials work, and I know users are responsible for managing subscriptions. That said, I would never knowingly authorize or choose an annual subscription for an app I had only just tried. I always choose monthly billing for new apps, especially before deciding whether I actually use them. I had already deleted the app and contacted Apple immediately after seeing the charge, but my refund request was denied. I’m extremely disappointed with this experience and the way the subscription converted into a full-year charge without a clear reminder or opportunity to cancel beforehand.

2. ★★★★★negative experience without a specific reason· unspecific

   Crazy expensive. I like the the app but not at $95/year.

3. ★★★★★trial charges and refunds

   Charged Without Notice. Very sad to see a $94 charge that I didn't authorize. Most companies send an email giving you a heads up that your trial period is ending soon. If you have a busy life and forgot to put the trial expiration on your calendar thinking you're going to get an email ... watch out because I checked my inbox and didn't get one. Instead, an entire expensive year was charged. I'm working on trying to get a refund. Will update the review if so.

4. ★★★★★negative experience without a specific reason· unspecific

   Too expensive. Would like a monthly option

5. ★★★★★data, history or progress disappears

   Help. I have lost my account. I have tried for the last 3 days to retrieve it or get some help from you. I am very disappointed that you continue to ignore me

6. ★★★★★subscription and paid restrictions

   Not able to cancel subscription. Shady app that makes it hard to unsubscribe.

7. ★★★★★negative experience without a specific reason· unspecific

   BS. Immediately pushes into “free trial” with $90 per year that I do NOT want associated with making an account. Just say, “No!”

8. ★★★★★subscription and paid restrictions

   Reduced offerings and raised price. I loved this app before and specifically the Arielle Schwartz tappings for the vagus nerve, as well as several of Jessica Ortner’s tappings. I had downloaded them and they were my go tos. The app changed and now on top of the $94 annual subscription, it’s an additional $94 to access these tappings. Very disappointingly. So much of the content is now like this. I will be canceling my subscription unless this changes.

9. ★★★★★subscription and paid restrictions

   Way too expensive. I got charged for a whole year of service and I can’t get a refund. It’s way too expensive to have full access.

10. ★★★★★negative experience without a specific reason· unspecific

    Makes you rate your stress on phone after tapping. I found one tapping I liked by Jessica to get to sleep, but just like all of the other tapping exercises, you have to get back into your device and re-rate your stress level. Plz take off that stupid re-rating bc getting back onto a device after one is relaxed is stressful. U have to either punch in a phone passcode or turn on the light for the phone to recognize you if it’s dark and you’ve been trying to sleep. Go to YouTube and find a tapping practice you can remember. These people with the App did NOT invent tapping.

11. ★★★★★subscription and paid restrictions

    Unable to cancel subscription. Followed instructions to cancel but money is still taken from my account. I am retired and living on a very limited amount of money. I cannot afford this expense anymore.

12. ★★★★★subscription and paid restrictions

    Customer service is not good. Problem with account I paid renewal on they are not doing anything

13. ★★★★★subscription and paid restrictions

    This is a scam. I canceled a week prior to the one year charge but they continue to try to charge me. I’ve deleted the app and 2 weeks later, they continue to try to charge me.

14. ★★★★★subscription and paid restrictions

    Poor service. Unable to cancel subscription

15. ★★★★★negative experience without a specific reason· unspecific

    Unable to access information. The email about tapping and the vagus nerve was very interesting. However, finding the tapping solution for the vagus nervous system was not achieved! The site did not provide easy to access the information.

16. ★★★★★negative experience without a specific reason· unspecific

    Sell mom, sell dad, sell the kids, we have no shame. Con Job

17. ★★★★★subscription and paid restrictions

    They will STEAL your money. I was charged $110 for a yearly subscription that was supposed to have been cancelled. They deny all refund requests. I liked the app until this horrible customer service interaction. They are thieves! STAY AWAY!!

18. ★★★★★negative experience without a specific reason· unspecific

    “Card reading”. I have used the Tapping Solution for several years. It has been very helpful. After no mention of God or Jesus Christ, they have now added “card reading”. I am DONE. I have found other resources like Christ Centered Tribe (Sandra) on YouTube and she is now offering EFT tapping as well. I would’ve continued using the app if they had a more balanced approach to meet all audience beliefs.

19. ★★★★★negative experience without a specific reason· unspecific

    Not really free. Very few free options on the app which is fine, everyone is entitled to make money and profit from their work, bit would be nice to know that before wasting time scrolling through the whole thing

20. ★★★★★subscription and paid restrictions

    No Customer Support. I am being billed for two accounts. Cannot reach anyone to help fix this. They post an email address that doesn’t work. There is no phone number. Only recourse is to refuse the payment through the credit card.

21. ★★★★★negative experience without a specific reason· unspecific

    Not free. Listed as free without a note of in app purchases and then costs $95. I just wanted help and support through this tool and I can’t get it the help I need. Super frustrating.

22. ★★★★★subscription and paid restrictions

    Nothing on the app you can’t get from googling “tapping” on time. Also will charge without telling you and not allow you into your app to cancel it.

23. ★★★★★trial charges and refunds

    Do not subscribe. Took money from my account without my permission even after I canceled my subscription after 2 days into 30-day trial. I never used the service once and they are refusing to give me a refund. Therefore I would not recommend

24. ★★★★★subscription and paid restrictions

    Disappointed. I first heard about tapping from a therapist. I saw a video from Tapping Solutions that talked about the app. However being hit with registration and paying for a $100 yearly subscription is outrageous. This is taking advantage of people seeking help with their mental and physical health.

25. ★★★★★subscription and paid restrictions

    Limited free options. Expensive annual subscription. If you want to heal the world, why is it on a subscription based business model with limited access to those who can’t option for such prices.

26. ★★★★★negative experience without a specific reason· unspecific

    Too few are FREE. It’s sad that I only have a few I can access and everything else is needed to upgrade in order to access! All of us out here are not made of money and I definitely (at my age) can’t put this in the budget that I have! Especially when it seems like your target audience would appear to be about 50 years of age and up! I know that tapping has become all the rage to help people with “chronic pain” but I guess I will listen to the one I have access to and continue taking my Redox Signaling Molecules to heal my body from within!!

27. ★★★★★negative experience without a specific reason· unspecific

    Almost. I love some of the tapping meditations but one person talks through and doesn’t give you time to visualize or really let the thought resonate. It is quite annoying.

28. ★★★★★negative experience without a specific reason· unspecific

    Very frustrating to use your site. Just tap to go to the next just tap to go to the next tap to go to but didn’t actually ever get there

29. ★★★★★subscription and paid restrictions

    Subscription is very limited. When I pay for a subscription I expect to get access to the content, the majority of this content still requires in app purchasing. That makes whatever your product is a scam!

30. ★★★★★negative experience without a specific reason· unspecific

    Asks for information before stating the prices. Bad marketing. Be upfront on your costs rather than just trying to get more contacts for your business