MySudo - Identity Protection

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1. ★★★★★negative experience without a specific reason· unspecific

   𝘕𝘰𝘯 𝘧𝘶𝘯𝘤𝘵𝘪𝘰𝘯𝘪𝘯𝘨. 𝘐𝘵 𝘸𝘰𝘯'𝘵 𝘦𝘷𝘦𝘯 𝘭𝘰𝘢𝘥 𝘰𝘳 𝘰𝘱𝘦𝘯

2. ★★★★★slow performance and long loading times

   Slow mode. Why is the app slow to open now ? I have been using this app for over a year now . But now are days it’s takes longer time to open and slow SMH

3. ★★★★★subscription and paid restrictions

   VPN Compatibility Broken. I've been a paying customer for 4 years without issues, but a recent update has completely broken VPN compatibility. When connected to reputable VPN services, the app disables ALL functionality: calling, texting, voicemail, and email. This was never a problem before. The timing is suspicious. The company now offers its own VPN, and suddenly third-party VPNs that worked perfectly for years are being blocked? This feels intentional and anti-competitive. I rely on privacy tools to protect my communications. Forcing users to choose between your app and their preferred VPN security is unacceptable. If this isn't resolved within the week, I'm cancelling my subscription and moving to a competitor that respects user privacy choices. Fix your VPN compatibility or lose long-time customers.

4. ★★★★★subscription and paid restrictions

   Not private or functional. This isn’t ANYTHING like it’s advertised. I paid for the subscription and can’t even use the service. They will verify your identity and then charge your credit card a dollar. All just to tell you that they can’t authenticate your “funding source” so you can’t use their virtual cards. What a waste of my time and money with this ridiculous BS. Verifying my identity I wasn’t expecting either. So much for actual privacy. The app most definitely is collecting and selling our data because why else would downloading an app be necessary? You can’t just use it from the website. Complete fraudsters who are the exact opposite of what they claim. I’m so disgusted.

5. ★★★★★subscription and paid restrictions

   No support.. Support is totally MIA, even on paid accounts. Sad.

6. ★★★★★negative experience without a specific reason· unspecific

   False geo blocking inside of the App. It was not possible to use the app because it wrongly blocks any use and sees everywhere another regions 👎👎👎 Especially if you travel it will be just waste of your time and money

7. ★★★★★negative experience without a specific reason· unspecific

   You pay to be spammed. I subscribed for one year and started getting their marketing emails with no ability to respond or unsubscribe. No thanks.

8. ★★★★★login, signup and account access

   Just doesnt work. Cant register account for no reason and I havent even secured the phone yet

9. ★★★★★crashes, freezes and errors

   Buggy mess. Not fit for professional use. Too many bugs to list and too many standard privacy features missing.

10. ★★★★★subscription and paid restrictions

    Meh. Paid for it, got a number. Deleted that number to try to get a new one. Lost that number, needed to pay for a new one. Not worth the time or effort

11. ★★★★★negative experience without a specific reason· unspecific

    Stopped Loading. Since the last update four days ago, the app won’t load at all.

12. ★★★★★account bans or deletion without explanation

    Trash. No support, will ban your account without explanation shortly after you subscribe for a year

13. ★★★★★cross-device sync is unreliable

    VERY DISAPPOINTING. Not compatible with Linux even though the name is mysudo!!! My phone broke locking me out of all 9 of my accounts. Backup failed.

14. ★★★★★subscription and paid restrictions

    Waste of Money – Extremely Disappointed. I honestly do not understand how this app has the ratings it does. My experience has been nothing but frustrating, and at this point I feel like I completely wasted my money.The credit card feature simply does not work properly. Transactions fail or do not process correctly, and as a result I am losing money. For a paid service that promotes financial privacy tools, this is unacceptable.The app also does not work reliably on my iPhone 16 Pro Max. I have gone through all the settings, permissions, updates, and troubleshooting steps, and nothing fixes the issues. For a premium subscription service, I expect basic functionality — and it just isn’t there.Customer support is basically nonexistent. I have not received meaningful help, and there appears to be no real effort to resolve problems. There is also no proper money-back support when the service fails to deliver. It feels like once they have your subscription payment, that’s it.For the price being charged by Anonyome Labs, Inc., this level of performance and support is unacceptable. I expected a reliable privacy service. Instead, I got bugs, failed payments, and no help.I want my money back. Until major improvements are made, I cannot recommend this service to anyone.

15. ★★★★★sign-Up and Login as an Obstacle Course

    Complaint. I tried to open with my Apple ID after a friend used my phone but I guess one phone one sudo account…I need to create mine too on my phone but I wasn’t able to

16. ★★★★★negative experience without a specific reason· unspecific

    Impossible to unsubscribe. You will not get a number if you subscribe. Everything is an extra.

17. ★★★★★negative experience without a specific reason· unspecific

    Does not work.. Says “oh no”! Something went wrong and won’t connect when trying to register.

18. ★★★★★subscription and paid restrictions

    CANNOT ACCESS MY ACCOUNT ANYMORE. UPDATE - NOW MORE PROBLEMS- it won’t recognize my PASSCODE CANT GET INTO MY ACCOUNT HELP!!!! Previous review: It used to be good. Now it takes at least 5 or more minutes just for the app to open! to check for mail, texts or calls - if it doesn’t crash first, then you have to start waiting all over again for unless it crashes again. This drives me mad. Once opened, it’s so very buggy, slow to operate like pre-Beta release. It’s so frustrating to use that I’ve started gradually migrating over to another encrypted mail app that’s smoother to operate, doesn’t crash constantly, more professional (meaning it actually works). That’s a low bar that Sudo currently cannot reach. Complaints to their company go unanswered. Shame, as they were good in the beginning. And, importantly, forget about trying to do a SEARCH for an email it will not work!!! 99% of time it will show nothing OR CRASH. It likes to crash a lot🥴 In summary it’s very slow, crashes often, can’t search email, etc. For a paid app it’s (or even a free one) this is unacceptable. The best 2 word to sum the app up are EXTREMELY FRUSTRATING 🫤😑

19. ★★★★★negative experience without a specific reason· unspecific

    Not anonymous. This company will sell your information and give it out. Nothing here is anonymous.

20. ★★★★★subscription and paid restrictions

    Don’t waste your time. I had high expectations for this privacy app based on podcast Watchman Privacy recommendation. However the dealbreaker was not being able to use virtual credit cards feature. Disappointed to say the least. Cancelled my subscription within days. November 13th 2025 Update based on developer feedback: Virtual credit cards do not work and I am in the USA. Developer answer is factually incorrect.

21. ★★★★★negative experience without a specific reason· unspecific

    Not Truly Private at All. I reset my first mysudo email account and got an error. Mysudo tells me I tripped a soft limit and demanded to know what I was using my account for. According to mysudo one is supposed to be able operate privatelty and reset as many accounts as one wishes. I think its a 50 per day limit or something crazy like that. This simply is not the case. I barely dipped a toe into this app and I already tripped a soft limit that demanded I explain my usage. Im not a fan of corporate oppression. Mysudo should first explain what I did wrong but they cant because then they would have to admit they collect and analyze all of the data you type into their browser. In other words their claim to anonymity is fraudulent.

22. ★★★★★subscription and paid restrictions

    Suspend. They suspend account with no reason, i lost my year subscription. They don’t pay back either.

23. ★★★★★negative experience without a specific reason· unspecific

    Doesn’t work for texts. Don’t use if you need to get text messages

24. ★★★★★negative experience without a specific reason· unspecific

    Cluttered and clunky. I installed MySudo and set it up per their directions to use on a modified android phone, signing up on apple first. At the end of the day it didn’t work properly, even though they say it should. They can brush it off because it’s not officially supported. Ended up going with a different service that integrated with my setup no problem with out any funny work arounds or a cluttered app

25. ★★★★★privacy and excessive permissions

    It’s all for show.. Read the companies privacy policy. "Anonymity with Recourse": This phrase reveals the fundamental contradiction - you can't have both anonymity and accountability to authorities. It's privacy theater with a built-in backdoor. - AI. While it’s true that some unscrupulous characters use these services for their illicit activities, how can you both be accountable to law enforcement under “a proper lawful request” (whatever that means) while simultaneously telling people who simply do not want a marketing profile on them sold around to data brokers, “oh yeah, you’re not doing anything illegal? Perfect. As long as we don’t get a ‘proper lawful request’ your information is totally safe with us. Trust us bro.”? The truth of the matter is, that because some people chose to use their free will to commit crimes, law-abiding citizens are the ones that have to forfeit their privacy under the guise of “keeping everyone safe and protected”.

26. ★★★★★subscription and paid restrictions

    Subscription trap Unexpected $50 charge. I only looked into this after receiving a call showing “MySudo” on my caller ID. I never knowingly signed up for anything, yet later discovered a $50 charge on my bank statement. Be cautious — double-check your subscriptions and charges before downloading or using this app!

27. ★★★★★subscription and paid restrictions

    Worst app ever. Don’t pay if you’re buying for phone number I paid and haven’t gotten any number, tried everything still yet

28. ★★★★★negative experience without a specific reason· unspecific

    No Google Use. Did not work for Google verification phone number. Rejected immediately.

29. ★★★★★subscription and paid restrictions

    Extremely Disappointed with mySudo Customer Support and App Features. I am deeply disappointed with mySudo, particularly after spending an entire week troubleshooting a problem that ultimately led nowhere. My frustration stems from the lack of support I received and the inability to add backup payment methods due to unclear decision-making processes. The customer support team was ill-equipped to handle my concerns. Instead of providing helpful information, they often blamed financial institutions for issues that may not have even been their fault. This led to a frustrating experience where I felt like I wasn't getting the help I needed. The app's inability to add backup payment methods is a significant drawback. It's alarming that despite being accepted before, these features are still not available after all this time. The lack of transparency from the development team regarding when and if this feature will be implemented makes it challenging for users like myself to trust the app and its future development. It is unfortunate that mySudo has wasted a week of my valuable time. Instead of focusing on improving the overall user experience, they seem to be stuck in an endless cycle of blame and finger-pointing. I sincerely hope that mySudo takes the necessary steps to improve their customer support and app functionality, otherwise, it may be time to look for alternative solutions. Overall, I strongly advise potential users to consider other options until mySudo addresses these critical issues and proves they can adequately support their user base.

30. ★★★★★negative experience without a specific reason· unspecific

    I purchased and didn’t get a number…. Scammed App. I purchased and didn’t get a number… scammed App