Pronto Team Communication

What people write about

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1. ★★★★★crashes, freezes and errors

   App crashes on Roster!!. May 13 update broke the app. Now Roster doesn’t show the right schedule and causes the app to crash

2. ★★★★★negative experience without a specific reason· unspecific

   Is needs to be more personalized. It sucks.. It sucks. To many red bubbles on the app logo for people that aren’t even me.

3. ★★★★★negative experience without a specific reason· unspecific

   it’s a lot. busy working and my phone is going off all day. trying to sleep and in getting alerts allll day😩. there has been nothing important as i was reading just small talk. it’s very annoying.i just want to complete my work and be great.

4. ★★★★★negative experience without a specific reason· unspecific

   Bad app. I absolutely hate this app. Every time I try to log in, it asks me for my email. I put my email in—exactly what’s on my Canvas account—and it never sends a verification code, not even to my junk folder. The only way I can use it is to log into Canvas on the desktop web, then press the Pronto button at the bottom. I even tried copying and pasting the email from the app to log in on my phone, and still nothing. Later, I tried using the link on my dock, and it told me to log in again—but again, the verification email never arrived.

5. ★★★★★crashes, freezes and errors

   Unreliable. My school uses pronto to communicate both academically and socially. I believe there are under 1000 users. Pronto will typically freeze when I open it on my phone, and it is incredibly slow on my laptop. Pronto frequently bans students automatically, with no warning or reason. The servers also crash very often, and they’re almost always running on maximum capacity which causes abundant lagging, and if people are talking a lot in any chat the entire app will stop working. Maybe it works on a much smaller scale, but it absolutely does not have the capacity to accommodate even a small school.

6. ★★★★★negative experience without a specific reason· unspecific

   amateurish level of functionality hoping to coast by on educational sector dependency. can't leave groups, can't delete direct messages, can't custom organize conversations by merging. the redundancy level of this app makes a visual mess if i'm trying to do group work and is only multiplied at the whole class level. i still have a non-credit course i enrolled in three years ago still popping up in my side column. app removed user option to delete or even leave groups. headache. certainly wouldn't use it by choice - thus the title.

7. ★★★★★negative experience without a specific reason· unspecific

   Terrible. Terrible worst app I’ve ever used. Impossible to navigate and to set up a meeting with a specific person.

8. ★★★★★negative experience without a specific reason· unspecific

   Crashed. My class was using the app to communicate and it has completely crashed …. No error, no explanation and no fix has left us high and dry …

9. ★★★★★negative experience without a specific reason· unspecific

   Very annoying. I am so sick of this app!!

10. ★★★★★negative experience without a specific reason· unspecific

    crappy app. crashes all the time unbelievably laggy, there are too many meeting apps to waste time on this one, will only bring you anger

11. ★★★★★negative experience without a specific reason· unspecific

    Request. This review becomes a 5 star review when you can schedule messages! :)

12. ★★★★★negative experience without a specific reason· unspecific

    Not letting me sign in. I don’t receive an email code for me to sign in using my school email address. I already tried checking to see if it’s the correctly spelled email address and it’s still not emailing me a code. It only lets me use pronto my laptop

13. ★★★★★mixed experience without a specific reason· unspecific

    Almost there. Needs ability to schedule send messages (without making it an “announcement”) and the ability to use bold text in messaging.

14. ★★★★★a needed feature is missing

    Needs a Display Overhaul. I am using this app at the request of my employer for work communication. Functionality works great as far as messaging and such. The only thing I don’t like about the app is the organization of the chats and how the conversations look. It is very hard to see where one text ends and another begins. There should also be a better way to view the chats. Why can’t I just have a view of all the chats in order of when they were last used (like normal) along with the organization in folders. Other messaging apps like Telegram and WhatsApp make it much easier to see and read text threads as well as find chats.

15. ★★★★★clear and easy workflow

    Good interface but notification settings can be improved. The app works very well, and usage is intuitive and smooth. I like the option to pin or hide channels and messages as needed. My only gripe is that there is no notification settings that is in between “mentions” and “all messages”. We have the option to reply specific messages in a channel and this is incredibly useful, but you don’t get notifications for subsequent messages in the thread. Having a notification setting that encompass both reply threads and mentions will help to highlight messages that are directly related to your conversations, especially in channels with a lot of people.

16. ★★★★★overall positive experience· unspecific

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17. ★★★★★overall positive experience· unspecific

    Required for school but still lacking…. This is a moderately effective messaging app, with plenty of extra features to leave you satisfied. I am writing this review primarily because of one missing feature: usage on macOS. Considering I’ve only used it for educational situations, group chats within my school, as a replacement for discord, the lack of a dedicated computer client really stands out. Best you can do is to have pronto enabled on a browser, but I refuse to enable any notifications from browser on principle, so having a lightweight client which could run dedicated for the app would really help make the user experience better for those who do have Mac. It’s even more glaring considering most iPad apps apparently can be easily ported over to Mac, and that this app has APPLE VISION support without having this support extended to apple silicon desktops and laptops. Really a disappointing move to support such a right-turn technology such as apple vision before their desktop support. It’s a good app but just needs a port.

18. ★★★★★overall positive experience· unspecific

    No desktop version. Pronto is a standard team communications application, works well enough. But it is unbelievable that an app that is 12+ years old does not have a laptop version. I have to use it for my school, but when I am doing school work I am in my computer, not in my phone.

19. ★★★★★overall positive experience· unspecific

    Solid messaging app. It’s great, I just wish I could edit messages once they’ve been sent

20. ★★★★★overall positive experience· unspecific

    Convenient. I really appreciate the app. It helps to connect with classmates and the video meetings are great to work on group projects. It’s a quicker way to get a response on your phone while away from your computer.

21. ★★★★★overall positive experience· unspecific

    Good app. The app has never presented an issue. Seemlless.

22. ★★★★★stable and reliable performance

    pronto rocks. pronto has been incredibly reliable.

23. ★★★★★clear and easy workflow

    Pronto for Administration of Justice 104 in Cerritos College. It’s easy to use.

24. ★★★★★overall positive experience· unspecific

    Wonderful App!!!. Pronto is the way our family stays connected. We share our joys and our sorrows, laugh at the funny things grandchildren say and do, support each other even though we are miles apart , all the while, staying close to our children and grandchildren. The one person who helps us the most is your CTO, Ben Dolman. He’s always ready and happy to answer our family’s technology questions and is an invaluable resource. I hope that you recognize his worth in your company and reward him with a sizable pay raise and extra holidays!

25. ★★★★★overall positive experience· unspecific

    It’s ELECTRIC: WIRE. As usual, I am energized and excited to be here with the wonderful students in the SM&DM program! I am anticipating a great experience with my advisor, the vendors and all presentations!

26. ★★★★★overall positive experience· unspecific

    Nice app. I like it so far, but just start using it

27. ★★★★★overall positive experience· unspecific

    Ws. Great app. Makes communication across the board super smooth. I’m lovin it.

28. ★★★★★overall positive experience· unspecific

    Great for team collaboration…. Pronto is exceptional for small and large group collaborations, and has great UI and UX interfaces and engagement.

29. ★★★★★overall positive experience· unspecific

    World Class. Genuine Class

30. ★★★★★overall positive experience· unspecific

    Awesome. Awesome collaborative environment!