Oops­

What people write about

Direction describes a theme in aggregate. An individual review may differ — select a theme to inspect its star profile and every text.

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1. ★★★★★data, history or progress disappears

   Can’t Do Anything. I got the app, was super exited, then it asked me for my phone number to create my account, I press “next” and nothing happens. I’ve closed the app, deleted, and nothing will work.

2. ★★★★★negative experience without a specific reason· unspecific

   Don’t download. Doesn’t work, I couldn’t even sign in it wasn’t loading

3. ★★★★★negative experience without a specific reason· unspecific

   App doesn’t work!. For some reason this app just doesn’t work after downloading it. My friend and I both were excited to try it, and it just will not do anything after launching the app. Tried deleting and reinstalling and same issue.

4. ★★★★★crashes, freezes and errors

   stopped working. i loved this app until it randomly stopped working. i tried restarting my phone. connecting to wifi. redownloading the entire app. nothing.

5. ★★★★★crashes, freezes and errors

   completely doesn't work. stopped working and i can't login. radio silence from the app.

6. ★★★★★negative experience without a specific reason· unspecific

   used to be great, app is unusable now. app doesn’t work at all. stays on the log in screen and never works. used to be amazing and i loved using it but it literally is useless now. a shame

7. ★★★★★account bans or deletion without explanation

   Tech issues. My app hasn’t worked for two months. I keep reaching out to support and still haven’t heard back from anyone. Prior to this issue, the app would disconnect my bank account fairly regularly and I would have to reconnect them and re-sort my finances. This app either needs better developers or better customer service (or both).

8. ★★★★★subscription and paid restrictions

   Cannot use the app. I was using the app for so long and then I got premium the yearly subscription and suddenly the app wont load. I have tried redownloading and restarting my phone and yet nothing works. Paid $39.99 for nothing now.

9. ★★★★★negative experience without a specific reason· unspecific

   Will not work anymore. Love this app, but the freemium push is quite annoying, and lo and behold one day it just stops working, stuck on the load screen. then says to enter your phone number to sign up and once entered it still does nothing, shame because I’ve used this app for a while

10. ★★★★★negative experience without a specific reason· unspecific

    This app hasn’t worked in months. Can’t get in touch with anyone after months of trying. They have my credit card information and just shut down the app without saying a word. Had like a year of spending data in there too. Use a legitimate budgeting app, not this one.

11. ★★★★★negative experience without a specific reason· unspecific

    doesn’t work. fix your app it doesn’t work 90% off the time and nobody answers the customer support line so i am deleting it, the app is useful when it works though

12. ★★★★★negative experience without a specific reason· unspecific

    Doesn’t let me log in. Loved this app before they started charging. Now I can’t even log back in to delete my card info and their customer support is nonexistent. After I put in my number the app freezes every time.

13. ★★★★★crashes, freezes and errors

    Stopped working. Was great but randomly stopped working

14. ★★★★★crashes, freezes and errors

    Stopped working. I loved this app until it crashed out. Logged me out, would not even open. So sad

15. ★★★★★crashes, freezes and errors

    broken. doesn’t work anymore! won’t let you go past typing in your phone # :(

16. ★★★★★negative experience without a specific reason· unspecific

    App no longer active. I loved this app but it hasn’t worked for th past 6 months

17. ★★★★★crashes, freezes and errors

    Unusable, broken. This app was great until it became completely unusable, it won’t let me go past entering my phone number

18. ★★★★★crashes, freezes and errors

    pls fix. i want to like this app but recently, I can’t even log in. It is extremely buggy and there is no technical support at all. Its so frustrating because I really want to use this app!!!

19. ★★★★★crashes, freezes and errors

    DO NOT DOWNLOAD - No longer works - useless. At first this app was great, I used it routinely to track my purchases. It was perfect for keeping track of when my fiancé and I would Venmo each other for stuff since my normal bank accounts don’t track the categories from Venmo. Over the past couple months there’s been a few times where it stopped logging my purchases, but relinking my bank account always fixed it. However, as of September 2024, the app completely stopped working. When I clicked on it, all I got a was a loading screen. I tried signing out - didn’t work, I tried deleting the app and redownloading it - didn’t work. It asks me to put in my phone number and just doesn’t do anything. Based on the reviews, I’m not the only one so don’t waste your time downloading this.

20. ★★★★★subscription and paid restrictions

    Non-functional, support non-responsive. DO NOT DOWNLOAD THIS APP. I used Oops for about a year and loved it so much that I purchased an annual subscription for $40. However, since August 2024, the app has become completely non-functional (as reflected in many recent reviews). I can't log in, and on the rare occasions when I do, the app crashes and is unusable. Despite multiple attempts to contact support via phone and email, I have received no response. They launched their paid subscription in summer 2024, but shortly after, they seem to have abandoned both maintenance and customer support for the app, making this feel like a clear money grab. I’m extremely disappointed, as I am unable to get a refund for the subscription, and on top of that, I’ve lost all my historical financial data that I had logged in the app.

21. ★★★★★crashes, freezes and errors

    Broken. I loved this app so much for so long and raved about it to everyone. But now it just simply won’t work. Won’t let me sign in / log in. Customer support is a text message sent out ??? Please contact me and I’ll remove bad rating and give a 5 star because I do love the app

22. ★★★★★crashes, freezes and errors

    Stopped working after months. This app was my favorite before it stopped working. Customer service is non existent. What a shame

23. ★★★★★crashes, freezes and errors

    Stopped Working. This app was great and now it doesn’t work at all. So frustrating.

24. ★★★★★subscription and paid restrictions

    This app doesn’t work anymore. Insane that you can essentially shut down the app without any notice or any way to cancel your subscription. Such a joke.

25. ★★★★★crashes, freezes and errors

    App is NOT working.. I have been using this app for a couple months now and randomly one day. I got an error saying my app was no longer working. I have tried deleting it and putting in my phone number again and it will not allow me to go further. I enjoyed this app, but now that I no longer use it and I cannot get customer service to respond to me. It is worthless to me.

26. ★★★★★subscription and paid restrictions

    Loved it until it stopped working. I used this app for almost a year. Even paid for the premium version because I found it so helpful. Randomly has stopped syncing with my bank and now the app is useless. Customer service doesn’t exist. Extremely disappointed. This app should be removed from the App Store.

27. ★★★★★negative experience without a specific reason· unspecific

    No Help. At first I loved this app and loved that it made me realize just how much I would spend each week. But I deleted the app and then redownloaded it and now I can’t sign up at all! I have tried reaching out for help with the number they had on the app and the emails they have one their website and no one has gotten back to me. It’s such a shame too bc I was really looking forward to using the app again.

28. ★★★★★subscription and paid restrictions

    Doesn’t work and customer service is nonexistent.. Comical that the tagline for this app is “Don’t Waste Your Money” because that’s exactly how I feel about it! I loved it…. when it worked! Over the last few months the app was glitchy and eventually just died. Ultimately had to reach out to Apple for a refund because customer service ghosted me.

29. ★★★★★subscription and paid restrictions

    lost all my data. extremely upset that the app is no longer working with zero word from customer service. I’ve been using the app to track my finances for several months, and now I can’t access any of my information. if the app is shutting down the least they can do is let us know and give us an opportunity to save our data. I was a paying customer and this is so disappointing

30. ★★★★★subscription and paid restrictions

    “Don’t waste your money”. It’s funny that their tagline is “don’t waste your money” because I just paid $40 for an app that won’t let me log in and has no support at all.