Lime - #RideGreen

100 source reviews · 100% labelled · 16.0% with a specific topic

3.4

of 5, across 100 reviews

Corpus profile, not the current store rating

What people write about

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★★★★★subscription and paid restrictions
Bad experience. Charged my credit card despite app saying I wouldn't be charged because bike wouldn't run and other problems. Fraudsters Bikes are filthy. Don't charge well. So I ended up having to pedal around the city, which is not ideal since the bikes are super heavy. This was my first experience, and I won't be renting with this company again.
★★★★★negative experience without a specific reason· unspecific
Won’t let you end ride. I tried to commute to work and it wouldn’t let me end ride I had to go 2 miles out of my way and rent a Divy e bike to get to work there is a large area in Chicago that you can’t park it .
★★★★★subscription and paid restrictions
Simply didn’t work. Followed instructions made weird loud booping sounds after I paid 11$ and it refused to work
★★★★★negative experience without a specific reason· unspecific
Bad review. It took my money on Cash app and never gave me the ride 45 minutes
★★★★★crashes, freezes and errors
Broken. This app is beyond broken and has left me stranded in bad situations multiple times. I’ve spent hours of my life trying to troubleshoot and reach out to their useless support to no avail.
★★★★★crashes, freezes and errors
Lime is down in Seattle. Nothing showing up on maps broken app
★★★★★negative experience without a specific reason· unspecific
Overpriced. $17 for 2 minutes????? This is terrible
★★★★★negative experience without a specific reason· unspecific
Bad, glitches!. It sucks, won’t start, won’t scan! Glitches on app, frustrating trying to get to work! Complaint after complaints…nothing! No answer given!
★★★★★data, history or progress disappears
Delete the AI parking check. This parking check feature never works and I just stand there taking pictures over and over. Meanwhile on the uber app I can park anywhere with no fees and have even NOT had the vehicle in the frame of the photo because I was in a rush. Just a really bad bug that seems to be there for no reason since Uber + Lime users don’t have to follow any of the Lime apps weird rules
★★★★★negative experience without a specific reason· unspecific
Terribly inaccessible. Maybe you guys can do better and the review could change?
★★★★★subscription and paid restrictions
Absurdly expensive! App charged me for a bike that was locked!. Despite the app didn’t unlock the bike and I kept trying to push it it continued to charge me an absurd amount of money while I called tech support to troubleshoot: they told me they didn’t see the bike activated in their system yet they saw I was being charged anyhow??!! When I finally got the bike up and running it JOLTED me forward after not seeming to work at all. I rode it less than 1/2 mile , 4 minutes abt the fee was $7? I could take an uber during rush hour for cheaper than that without any hassles! This is a discussion service. I’ll buy my own scooter for $100 and call it a day.
★★★★★negative experience without a specific reason· unspecific
No soporte técnico. Estoy buscando la forma de contactar al soporte en pero no hay método para recibir el rembolso de un viaje donde la scooter no funcionaba. Sigo los pasos: ayuda > problema con un viaje > y luego lo único que me sale es para compartir o ver el recibo, pero no me da ninguna opción para contactar o reclamar
★★★★★negative experience without a specific reason· unspecific
Terrible no cancel option. Do not subscribe to anything. There is no cancellation option on an iPhone and you can’t login to the app on the website
★★★★★negative experience without a specific reason· unspecific
ID. Tried to verify my ID multiple times and it didn’t work
★★★★★negative experience without a specific reason· unspecific
Completely unreliable. You will spend more time trying to find parking than you would walking. Often times you go to a designated parking area that is totally empty, and it tells you it’s full so you have to go to another area a quarter mile away. 0/10 recommend
★★★★★subscription and paid restrictions
Always fails me. I used limepass, app always has issues closing the ride and overcharging. Good luck getting that back. I pay for minutes ahead of time, reserve my ride. And it says it cant be used because I reserved the ride? Make it make sense haha. This is the 4th or 5th time this app has left me stranded with no solution. It takes your money and leaves you stranded. Do not depend on this app in any way shape or form to comduct honest business.
★★★★★saving, exporting or sharing the result fails
Try another app. It’s a pain in the butt to set up but it’s also insanely overpriced Came back to update: customer support is unavailable over the phone, you’re out on hold for about 5min before they say it’s not available and to leave a message and they will follow up with you through email. Try another bike share app this one is greedy and awful. After a while quality dies and this one is dead
★★★★★negative experience without a specific reason· unspecific
Scammed. Took my money couldn’t even ride it
★★★★★subscription and paid restrictions
Privacy concerns and costly. Why does the app need all your info, to track your other social apps, need a picture of your face so they can track you, and on top of that you gotta pay them? They should pay for all that info.
★★★★★negative experience without a specific reason· unspecific
I’m banned😢. I got banned and can’t ride lime anymore and I don’t know how to get unbanned lime please unban me
★★★★★negative experience without a specific reason· unspecific
Too expensive. $5 for 6 mins of scoter ride
★★★★★negative experience without a specific reason· unspecific
Can't submit feedback. You ask me for feedback about how my rides went, but tapping submit does nothing.
★★★★★subscription and paid restrictions
There machines are pure trash all the 5 star reviews are paid. My ride barely worked price is excessively higher than comparable units. Choose another brand
★★★★★negative experience without a specific reason· unspecific
Bad. Hello peoples I road the limes so much times but it charges money so I can’t because I have to pay back but I don’t have enough I spent 700$ on the app
★★★★★negative experience without a specific reason· unspecific
Super cool app except. It doesn’t work anywhere
★★★★★login, signup and account access
Significant bugs. Trouble ending ride then trouble logging in, trouble verifying, trouble loading, and I’m still unable to access my account. Previously bikes would lock up if bike lines were even near sidewalks, nearly causing me to be hit by vehicles. The bugs in this app have been persistent enough over this past year that I’m ready to stop giving them hundreds of dollars in passes and just purchase something reliable. Unfortunate.
★★★★★negative experience without a specific reason· unspecific
Parking sucks. It’s charging me an extra two dollars because I spent 10 minutes trying to find a spot that it would let me park at
★★★★★negative experience without a specific reason· unspecific
How Lime robbed me. So basically, Lime basically robbed me they took eight dollars from me for no reason literally no reason I’m trying to order something on unlock my card for one second and then Lime takes eight dollars and then I also get charged for the now I’m just broke and I have no money right now so thanks a lot
★★★★★negative experience without a specific reason· unspecific
Why photo every time ????. They make you photo identify each and every ride..:takes so long…and I have a bundle, it’s like you have to sign in and sign up every single time you do it, even if it’s multiple times in same day?!?!
★★★★★negative experience without a specific reason· unspecific
WHY IS THE APP IN SLEEP MODE DURING THE DAY. LITERALLY UNUSABLE WHILE THEY JUST STEAL THE MONEY WE PUT IN. FIX. THIS.