Kiss Car Service

40 source reviews · 100% labelled · 15.0% with a specific topic

3.0

of 5, across 40 reviews

Corpus profile, not the current store rating

What people write about

Direction describes a theme in aggregate. An individual review may differ — select a theme to inspect its star profile and every text.

Mostly criticised

Unspecific

All reviews 40

loading the rest of the reviews

★★★★★negative experience without a specific reason· unspecific
Drivers. The drivers don’t focus on the road, all they do is talk on the phone. They don’t know where to pick up or drop off, which makes the app useless I matters well call! Charging too much for rides to leave you a block, two blocks away! Very inconsiderate and unprofessional.
★★★★★charged before the ride, no driver
No refund. I ordered a ride and I was trying to cancel it because I was caught up in something, I asked to cancel the ride and the driver said he did. This was at 11 pm July 4th and it’s currently 2:30 am July 5th, I called the number provided on the app, they picked up and spoke gibberish and they speak fast like their trying to get rid of you then they put me on hold just to wait another five minutes, just for someone to say no one’s there and hang up. App is slow and has too many bugs
★★★★★negative experience without a specific reason· unspecific
THEIFFFF DO NOTTTTT USEEEEE. THIS CAR SEVICE IS SO UNPROFESSIONAL NUMEROUS TIMES THEY HAVE CANCELED MY CAB AND HELD MY MONEY LEAVING ME STRANDED TO GET TO WORK . OTHER TIMES THE CAB DEIVER REFUSESING TO LET ME IN OR OUT OF THE CAB BECAUSE I ORDERED MY CAN WITH A CREDIT CARD. IF I COULD I WOULD SUE FOR BEING UNPROFESSIONAL AND INCONSIDERATE. Probably a cover for money laundering 💯
★★★★★subscription and paid restrictions
Unreliable. Always late. ETA of 1 min they take 8, then the drivers wants to charge the congestion fee twice, which is added to the charge. I am not happy after multiple times of the same things happening over and over again. I have deleted this app multiple time, this will be my last. Fix your service.
★★★★★negative experience without a specific reason· unspecific
Unprofessional. App freezes and charges your card and then when you call support, nobody wants to help and they act like you’re an inconvenience to them.
★★★★★negative experience without a specific reason· unspecific
My opinion. I don’t like how one minute you could use the app then the next minute you can’t
★★★★★negative experience without a specific reason· unspecific
Serious. These. Driver be trying to get over on y’all customers
★★★★★negative experience without a specific reason· unspecific
Worst taxi app ever. Barely ever actually get a cab and when I do get a cab it’s either after it says no driver found and I’m already in another cab or I cancel the ride due to the never ending looking for a driver screen and then get a call saying it’s your cab driver I’m here. Horrible
★★★★★negative experience without a specific reason· unspecific
Horrible service. THE DRIVERS DO NOT GO BY THE SET PRICES THEY WILL GIVE YOU ANOTHER PRICE FOR YOUR RIDE INSTEAD WHICH WILL BE MUCH MORE DO NOT USE BETTER OFF WITH UBER THIS EXPERIENCE WAS THE WORST EXPERIENCE EVER NOT ONCE BUT TWICE THE DRIVERS TAKE ADVANTAGE OF THE APP THEY USE THE APP AND GIVE U OUTRAGEOUS PRICES BE SAFE WITH THIS APP PEOPLE DO NOT FOLLOW THEY SET PRICE ITS A LIE
★★★★★negative experience without a specific reason· unspecific
Trash. This app is trash, after certain hours it can’t even load up. Other times it shows you a bunch of cars but says there’s an error saving the ride.
★★★★★negative experience without a specific reason· unspecific
Wouldn’t recommend it. App keeps crashing and drivers cancel on you and don’t wait sometimes they want to overcharge you too
★★★★★negative experience without a specific reason· unspecific
Bad service. Driver over charged and tried to get violent.
★★★★★negative experience without a specific reason· unspecific
Bad business. Need to have driver come get people when you order these app
★★★★★negative experience without a specific reason· unspecific
Horrible 1102. Driver was very rude, as he looked at me and told me that he was not taking me. I also then showed him on my phone his picture his car and his license plate and he continued to tell me that was not him and that he was someone’s Uber driver and I was not that person. I was very offended I am very offended and would like for someone to contact me as soon as possible regarding this matter
★★★★★negative experience without a specific reason· unspecific
Keep saying error. What the whole point of the app if I have to call them
★★★★★data, history or progress disappears
App works, drivers don't!. I have called this company my whole life. Everytime I order a cab they claim they can never find my house. Yet they work on a GPS SYSTEM! Please explain to me how you can get lost?! And dispatch is VERY rude.
★★★★★a needed feature is missing
Wish it would work. I’ve tried using the app multiple times and i was only ever able to get a cab once. They then charged me twice for it and never answered the phone when I called to try and resolve the issue.
★★★★★saving, exporting or sharing the result fails
Keeps saying error. It tries to save the ride and then an error comes up so I end up having to call.
★★★★★mixed experience without a specific reason· unspecific
Expensive. Expensive
★★★★★slow performance and long loading times
App keeps crashing. **update from last review** The app was running a lot better than it did when it first started, but I noticed there isn’t maintenance on the app as frequent as other riding apps. With Apple updates, there should be app updates to make sure it’s running smoothly. I just waited for a cab 9 minutes when the app said said it was a 3 min wait. Please update the app or fix the glitches!! I rather give my cash to kiss and not Uber!!! **first review below** The app keeps crashing, or runs extremely slow. Can someone fix this? I prefer this car service over Uber, but sometimes I end up using the Uber app because this app isn’t working. Maintenance is needed on this app
★★★★★mixed experience without a specific reason· unspecific
Disappointed. I use this app to order a taxi and on the app sent $16 so I got in the cab and he said $18 I told him the ab is $16 he said he don’t like picking up people that order from the app because the app is always wrong .. then he goes on and say how Uber is more expensive lift also 😑 I always order a taxi on this app and the drivers go by the app price except this one and another cab driver last year
★★★★★mixed experience without a specific reason· unspecific
app review. I scheduled a ride ahead of time . & they did not have any thing available very disappointing.
★★★★★overall positive experience· unspecific
La mejor app. Muy buena app
★★★★★overall positive experience· unspecific
Speedy. Better than calling a cab honestly… lol cause get me up out of here expeditiously 🙂‍↔️
★★★★★overall positive experience· unspecific
Good driver would like to ride wit her again. Good driver would like ride wit her again
★★★★★overall positive experience· unspecific
Muy buen servicio. Quiero agradecer al personal de kiss car service por el buen servicio los choferes son bien respetuosos y amables y llegan a tiempo y siempre me llaman para confirmar la llegada exelente servicio .
★★★★★overall positive experience· unspecific
Kiss. Love the quick services
★★★★★overall positive experience· unspecific
Not professional. Try to touch me
★★★★★overall positive experience· unspecific
Great company. I love the company a lot it’s easy and fast the best company I ever had. Give it a 5 star
★★★★★overall positive experience· unspecific
Faisal. Is a great driver