Sworkit Fitness & Wellness App

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1. ★★★★★negative experience without a specific reason· unspecific

   Terrible customer service. I haven’t had such bad customer service. I messaged the customer support and they would ask me what is wrong and I would tell them the issue then ghost me. I set this account up with my company to track steps and the app won’t sync and they will not help me.

2. ★★★★★negative experience without a specific reason· unspecific

   No way to cancel. I made the mistake of signing up for this app from the website. The only way to cancel from there is through a chatbot that no one responds to. There has also been no reply to my emails requesting support. Horrible customer service.

3. ★★★★★crashes, freezes and errors

   Glitch. This app is a wonder, but occasionally, it resets my exercise plan to finished while I’m in the middle or have gone 4 weeks.

4. ★★★★★crashes, freezes and errors

   Doesnt work. Dont believe the reviews, this is the most poorly put together app i have ever seen. 99% of the time it doesnt open, and if it does, most likely most of the things in there either dont work, or are broken due to terrible coding.

5. ★★★★★negative experience without a specific reason· unspecific

   personal training is useless. I am training for a running race so i asked for some help putting together a training program. They sent me a generic pdf on how to train for a race. When I said I wanted a little more direction and a detailed plan, and maybe someone to check in on me, they just said good luck, we don’t offer that service. So I guess by “personal training” they mean no personalization at all. I put my current running and goals into Claude and got a great personalized plan in a few seconds. This app is not worth your time!!! And if you just need workouts peloton is better.

6. ★★★★★negative experience without a specific reason· unspecific

   Sync. With technology today, why can’t you make it so the app can sync with Garmin connect? I don’t wear a Fitbit and it doesn’t accurately pull the steps from my health. The organization I work with is having us use this app for a be well incentive, and I cannot even get it to sync my steps to get credit

7. ★★★★★negative experience without a specific reason· unspecific

   No apple tv support. The app dropped the apple tv support,currently the animations don’t show!!!

8. ★★★★★negative experience without a specific reason· unspecific

   Used to be great, not any more.. I’m not even sure they are in business anymore. The app stability is awful now. I’d encourage you to find an alternative.

9. ★★★★★negative experience without a specific reason· unspecific

   App’s Interface is Terrible. When it actually works it’s great, but for whatever reason when I try to get through the menus it jumps back and forth between screens unprompted. Or when I try to input information like my weight or year of birth it resets before I can hit submit. I’ve tried deleting and re-uploading several times. It keeps doing the same thing. Really annoying.

10. ★★★★★negative experience without a specific reason· unspecific

    Issues. No longer supports login from Personify Health

11. ★★★★★crashes, freezes and errors

    Impossible to Cancel- HIDDEN CHARGES FOR A DECADE. This is the worst app I’ve ever used. Incredibly buggy, stuck on a loop, this is impossible to cancel and I’ve been being charged after not using it and trying to cancel for a DECADE. This is the worst scam app I’ve ever experienced.

12. ★★★★★negative experience without a specific reason· unspecific

    Can’t sign in. I was sign out of Sworkit and then trying to sign in isn’t working. I have tried using google to sign in and my email and nothing is working.

13. ★★★★★subscription and paid restrictions

    Super buggy. Just signed up for a membership and the app is super buggy. It keeps cycling me through the questionnaire in an endless loop that I can not get out of despite completing the questionnaire. Tried uninstalling and reinstalling the app and the problem persists. How frustrating!

14. ★★★★★crashes, freezes and errors

    Angry😡. Does not say anything how we have to pay once we’re in the app and if there’s a different way somebody please comment because it’s not working for me.

15. ★★★★★subscription and paid restrictions

    Glitchy. I don’t get why this is so well reviewed? It’s either glitchy or poorly designed. I have to keep coming back to this review to add things. I was doing a stretch where I was supposed to change positions half way through and the exercise just skipped half way at the 15 second mark. It randomly skips exercises all the time after pausing. Also the time keeps going in between workouts and sometimes when paused, which is weird? Gonna keep using it because I paid for it but I wouldn’t buy it again. I highly recommend NOT buying Update: months later and still have a lot of issues with this app. Why would they design it so the animation pauses with the timer? I’m pausing so I can see what the heck I’m supposed to be doing. Also, I’ll have it paused and after a while it will just skip to the next movement and the timer will count my paused time. Also why does the timer count the five second transition time? I’m not working out during this period? Fix thissssss plzzzz. Pausing should pause the timer, it shouldn’t ever start the next movement, and the animation should continue going.

16. ★★★★★negative experience without a specific reason· unspecific

    Glitches ALL THE TIME. I can’t even get into the app. It glitches and takes me through the “what do you want to focus on” part then when I don’t want to subscribe it takes me back to the beginning. Can’t even get through the first part to really explore the app.

17. ★★★★★subscription and paid restrictions

    They keep charging!. Before subscription expires I removed my card information. End of subscription I deleted my account permanently. They keep your card information and keep changing annual fee. Be aware…

18. ★★★★★negative experience without a specific reason· unspecific

    No one over age 29 represented here. Hey Sworkit, google Virginia MacColl, she started strength training at 61, reversed her osteopenia, and became the oldest person to complete a Ninja warrior obstacle at age 71. , Im blown away at how this app is so focused on youth and sex appeal. So sad that this app is required by my employer to access wellness funds, and I’m a healthcare employee! I’m a recreational athlete and still, looking at these pics I could see how someone just wanting to get started on their health journey or is older than 29 is totally tuned off. I only open it to make sure my steps and Strava workouts are transferring so I get credit for the money from my employer and then I close it right away out of protest.

19. ★★★★★negative experience without a specific reason· unspecific

    Endless emails!!!. Don’t download this app unless you want endless emails unsubscribing doesn’t even work

20. ★★★★★subscription and paid restrictions

    Used to be free. In a world where everything has a subscription, it was nice that this used to be free. Now it isn’t. You can’t access anything of use on this app now without a paid subscription. It’s super frustrating. I would give more stars if they’d offer a free option with ads. I really used to like this app, and I just feel like there are ways to make it accessible for everyone, even without a paid subscription. Get me some ads. I’ll watch 15 minutes of ads a month to get my workouts free, please fix this!!! And let me know when you do so I can change my review.

21. ★★★★★negative experience without a specific reason· unspecific

    Too many complications with app. New to this. My workouts never get logged. Try to get help and keep getting oops! Or error messages. Try to set up profile and app gets stuck on blank page. Try to login and the loading circle just keeps spinning…. So frustrating. The only reason why I use this app is it’s free through my health insurance. I get no credit for my workouts on the app, though.

22. ★★★★★negative experience without a specific reason· unspecific

    Bloat.. 10$/month min to use maybe 1% of the app. Not worth it.

23. ★★★★★negative experience without a specific reason· unspecific

    Not free!… 7 day free trail. Don’t advertise it’s free if it’s not really free..

24. ★★★★★negative experience without a specific reason· unspecific

    Very disappointed. Using on our Apple TV and there is no video. Tried several work outs and same problem. Workout starts, plays music and timer works fine. We have high speed fiber in our home so that isn’t the problem. SAD

25. ★★★★★negative experience without a specific reason· unspecific

    Price. I remember when the app was free, when did they start charging?

26. ★★★★★negative experience without a specific reason· unspecific

    I cant use. My app didnt run just opened

27. ★★★★★negative experience without a specific reason· unspecific

    In app purchases. This app is no longer free. It is supposed to advise you of in app purchases before you download. Being deceived is a terrible way to start out.

28. ★★★★★subscription and paid restrictions

    I miss when this app was free. I had this a long time ago and now you need a subscription. Disappointing.

29. ★★★★★subscription and paid restrictions

    Used to be free. I remember when this app used to be free to use. It was actually really good. Now? You can’t even do one workout without paying for a subscription plan. Very disappointing.

30. ★★★★★crashes, freezes and errors

    Don’t download. This is an incredibly buggy app. I was encouraged by the great reviews. I downloaded it today. First it got stuck after I entered what year I was born. Maybe I’m too old. Then I verified my email thinking maybe that was the issue. The workouts won’t load. Very disappointing.