DoYou - Yoga & Mindful Fitness
137 reviews read · 6 themes
praise 64% · mixed 15% · complain 21%
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- ★★★★★subscription trap
DO NOT PURCHASE PREMIUM. In all fairness, the app itself is good. However, if you purchase the premium subscription you won’t be able to cancel it if you choose. I have been trying to cancel my paid subscription for months, and my emails have gone unanswered. And they charged me my next annual fee, even after requesting to cancel. It seems I will have to take it up with my credit card company now to deny any future payment and to see if they can go after them for charging me for services I no longer want. Unprofessional and beyond terrible customer service. Fraudulent even?
- ★★★★★crashes and white screen
Glitches - App won’t open unless deleted and reinstalled every use. The app works when you first download and open it, but after you close the app it will not open. Only a white screen shows and an error message comes up. I deleted the app, reinstalled it and same thing happened. I’ve tried this 3 times and now only use the online website.
- ★★★★★crashes and white screen
App keeps crashing. Fix this please The app keeps crashing
- ★★★★★crashes and white screen
THIS APP IS BROKEN PLZ FIX. EVERYtime I open app it’s just a white blank screen
- ★★★★★subscription trap
There is no way to unsubscribe from this app. This app is a scam. You sign up for the free trial but there is no way to unsubscribe, either on the app or the website. All they give you is an email address that no one responds to. These people are charging my card without permission and stealing from me!!
- ★★★★★subscription trap
Just Don’t. This might have okay yoga videos but when you need to contact customer service over your account - good luck. When I wanted to cancel my subscription because I don’t do yoga enough to justify this membership I got dead air. When I continued to email them about canceling my membership through the email address they tell you to contact - I have received zero replies. DO NOT buy into this program they’ll take your money and then refuse to accept that you want to end your business with them.
- ★★★★★crashes and white screen
NO Response in membership cancellation. I tried sending 3 emails in the past week to cancel my subscription and I have not received any email to follow up on this. Have not heard anything from your customer service team.
- ★★★★★subscription trap
Can’t open. I have yet to get past the screen where it tells me it’s loading. Don’t even know if this app might be great or not...
- ★★★★★instructors and progress
Love hate. I love the sessions but the apis not great logs out crashes sooo frustrating
- ★★★★★instructors and progress
Not possible to register on App. I agree with one of the previous reviewers that it’s not easy (or possible it’s seems) to register to use the app, having subscribed. Also, I haven’t received a confirmation email of my subscription so I don’t know how to unsubscribe! A bit dodgy given they now have my credit card details, on a monthly subscription plan. I’ll have to register it as an unauthorised payment with my credit card company to avoid future payments. Not ideal!
- ★★★★★other
Rubbish. I pay for a premium account and the app won't let me log in - what's the point.
- ★★★★★instructors and progress
New content??. When will this app get new content? I’ve had a membership for two years and it’s still the same stuff, nothing new ever added. I won’t be renewing again.
- ★★★★★pace not beginner-friendly
Not for beginners. There aren’t videos that are for the very initial beginner that take you slowly through a series of yoga movements (tell you how to get into the pose, what you should feel and where you should feel the stretch, talk you through alternatives to the pose while staying in the pose then slowly taking you into the next pose). You’re either going through poses in isolation or you’re going through various flows and rushing to the next pose. Tried to get my husband to do something labeled “beginner” and even though I’ve been doing yoga for several yrs I had a difficult time keeping up.
- ★★★★★subscription trap
Price increase. The yearly membership jumped from 79 to 179. I can understand that all prices go up but an over 100% increase takes the cake
- ★★★★★subscription trap
Great app but ignored my emails. Ok first I’d like to say they app is amazing the content is amazing. Best yoga app for yoga. Jess was amazing I mostly watched her stuff. But…. I tried to cancel last year by sending an email but they didn’t cancel no big deal maybe I didn’t. Ok. Started yoga again. then last month I sent an email stating I wanted to cancel. 35 days no response. The credit card was paid and canceled trying to lower my debit. Then I get multiple emails a day stating my card didn’t go through for like a week. Please add a different card. Sent a response to both the email from the site and that email stating I had canceled. Still no response. After multiple emails attempting to charge that card I finally removed authorization from them through pay pal. Now no more attempts. This is terrible customer service and a grimy way to attempt to keep money coming in. Bad business. I will never become a member of do u ever again and be aware of this bad business practice. Be surprised if they keep this up due to the review.
- ★★★★★subscription trap
Network permission issue. App now says it required network permissions for chromecast but unfortunately does not give you the ability to change them. Chromecast functionality now broken with newest iOS.
- ★★★★★subscription trap
Where’s the landscape orientation for iPad?. Hi there! I just signed up for your premium version and was sad to find no landscape orientation for iPad. Any plans for this in the near future? Thanks!
- ★★★★★crashes and white screen
Stuck at login page.. I can use the app. It’s stuck on the login page. I have an iPhone Xs. Fairly new phone. i’ve Tried reset the password a few times and nothing. I guess I’ll never know if the app is good...
- ★★★★★instructors and progress
Could be useful but sketchy. The app is well organized and could be beneficial if you don’t need to learn yoga in a classroom setting. Having said that, I signed up for the 7 day trial but realized on day six that it wasn’t for me. I went to the website to cancel my subscription and I was told to email them my request so I did and that was that. The next day I was charged for the one year membership. I’ve been all over the place to get a refund, but they refuse to respond to my inquiries. All in all, I’m out $80 on a membership I’m never going to use. If you feel like it’s for you the app is helpful and the prices aren’t that bad but if you try the trial be sure you know you have cancelled your subscription should you not want to be billed.
- ★★★★★navigation and search
Love the site, app doesn’t work. I can’t afford the premium membership, but the free material is great...on the website. I was thrilled to get the app, but it logs me out anytime the phone times out. Even if I’d taken a moment away in between sessions!
- ★★★★★navigation and search
Not as good as it could be. I got the app because I love the site... it doesn't live up. I'd like the same functionality available but the app is set up for something different. I would love to be able to actually search classes and access my profile from the app, but it doesn't allow that. I'd like to be able to take a specific class again while I'm away from home or without my laptop... it doesn't allow for that either. I'd like to be able to search by teacher... nope. Hard to get real usefulness out of this app.
- ★★★★★navigation and search
Varied yoga sessions. I used to really enjoy doing the yoga sessions but the new version of the app is definitely a backward step. I cannot understand why it has changed to a version that is not as good and some of the classes have disappeared. Thinking of finding something else
- ★★★★★instructors and progress
New app poor first impressions. Lost the ability to Chromecast to my TV. The photos of courses/classes are massive - one takes up my whole iPad screen so takes a huge amount of time to scroll through them. Does not seem to have the ability to search for classes/courses for name, only filter them. I have been a member for a few years and have loved the content, but disappointed with the new app.
- ★★★★★pace not beginner-friendly
Shouting yoga instructor?. I love this application and the variety of programmes and sessions. But. I am sorry, but in a yoga session shouting doesn’t motivate me, at all. I understand Rhagunath’s enthusiasm and passion about endless possibilities in variations of some poses, but if he starts shouting, I think it is a huge NOPE. After a long and tough workday, when you look forward to do your practice, build yourself back together, who wants to do workout with somebody who suddenly starts shouting and making you feel totally told off, and after realising, continues to speak still stressingly loud as well? Not me. One boss like this is enough.
- ★★★★★instructors and progress
Nice idea but way too quick for a beginner. Signed up for the 30 day men’s yoga programme before thinking about subscribing. As a total beginner, it just seems like an ego trip for the rather overbearing instructor to see how many variations of poses he can show and how quickly he can do them. The feel is very unchilled and manic. There is no time at all to be able to see the next pose on the video before transition to the next. To me this does not seem constructively instructional and has completely put me off this programme. Sorry, but I will be looking for another app that is better paced for beginners.
- ★★★★★instructors and progress
No search function. There is no search bar to type in exactly what you’re looking for. The search option is a set of filters that get applied then spit out what the app thinks you want. Super frustrating. There are some great teachers affiliated with the product but they’re hard to find using the silly filters. Disappointing. I’m regretting paying for a membership.
- ★★★★★crashes and white screen
App keeps crashing everyday. Currently the app crashes once a day and constantly needs to be uninstalled/reinstalled daily to work :( I keep doing it bc I otherwise love free sessions, but it’s definitely a pain.
- ★★★★★navigation and search
App organization is a little wonky. It would be nice to see everything and be able to filter based on instructor, style, length, and skill level. You can search for things, but it’s difficult
- ★★★★★crashes and white screen
Pretty good. I love what I can access as a free user. The videos are nice and I like doing them. I would LOVE to see chromecast/ cast to screen capabilities added. I would also love a sort feature that enables you to find the free videos easier. Having to scroll through all the paid to find them is not conducive to try before you buy mentality.
- ★★★★★crashes and white screen
Could be better. I love the Do You Yoga classic site & became a premium member because of all the great features this community provides. The app is reflective of their new site - which, in my opinion, is not as user friendly as their classic site. The app provides a lot of classes that are accessible on the desktop version - which I love. However, I cannot access the courses I am currently taking nor track my progress. I have to search for the instructor or the name of the course in order to continue - which can be difficult. Hopefully the app developers will continue to work on adding this feature. That would make the app extremely beneficial!