Yogaia: Daily Yoga & Workout

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1. ★★★★★subscription trap and unexpected charges

   Confused and bewildered. I have a Wellhub subscription through my work, that listed this app as one it provides a subscription too. But, even though the welcome screen said I would have unlimited access to classes, etc. with my program it seems to be behind a paywall cause I couldn’t access anything without selecting a membership. Poorly designed start, resulted in me deleting the app, cause I couldn’t do anything with it. Waste of time.

2. ★★★★★subscription trap and unexpected charges

   Warning- No free trial. You put all of your information in, and then you can’t access a single work out to try it out without purchasing the entire plan. If you don’t offer a free trial, at least be up front about it so you don’t waste people’s time.

3. ★★★★★subscription trap and unexpected charges

   Free trial scam. I just tried to do the yearly subscription with 14 day free trial an it charged me instead. This is not right. Why make it confusing to trick someone out of the free trial????

4. ★★★★★subscription trap and unexpected charges

   Bad app and they charge you left and right. I just got double charged! When you sign on for the trial they say they’ll charge you but they’ll refund if you cancel within the 7-day trial. Well, I did cancel pretty early on. Not only did I not get refunded but they charged me another second yearly fee at the end of the trial. Seriously? And the classes are bad: not very professional people, dressed like slobs, moves are either too slow or too fast. You can find much better and more professionally done on YouTube. Now I have to go chase after my money. This should not be the case!!

5. ★★★★★other

   Yogaia. How do I delete this app, I never installed it and I don’t want it.

6. ★★★★★subscription trap and unexpected charges

   Why can’t I find any yoga classes that are free all I see is premium. Why did you do this? this is made for all people how about you shouldn’t do premium😒 I do not like this app. 👎🏼 bye-bye bye-bye bye-bye👋 see you later alligator 🐊

7. ★★★★★subscription trap and unexpected charges

   Horrible app. Tell you there is a free trial but you cant take any of the classes until you pay for a membership. What kind of free trial is that?! It asks you to sign in and answer questions, don't bother. Its a waste of time.

8. ★★★★★subscription trap and unexpected charges

   Can’t get my $$ back. I tried to cancel my service. The cancel subscription button is not available on iTunes. I emailed and asked for a refund but they do not give refunds. I still have not figured out how to cancel my subscription. Calling my credit card charges to dispute charges. Is that the same link y’all sent me via email that does not work ?

9. ★★★★★subscription trap and unexpected charges

   Extremely poor and bizarre customer service. I used to think this was a good app but after a bizarre customer experience today I’ve changed my mind. I haven’t used this app in years, wanted to give it a try again. Was offered a trial but they tried to charge me for a year. Since I’ve found a better alternative, I contacted them asking to delete my account and kindly mentioned that there’s something wrong with their trial and that they tried to charge me anyway. In response from ERIKA, who clearly woke up on the wrong side of bed this morning, I was told they do not offer trials (even when their app literally did offer me one), and that I’m banned from using this service - just like that with no explanation given. Which is even more silly because the reason why I contacted them was to delete my account. Then of course I had to contact them again, because my account was still there, asking to delete which they finally did. Awful customer service. Stay away. There’s better alternatives there anyway.

10. ★★★★★shrinking catalog and departing instructors

    Disappointed. Classes continue to change time and be shortened. It’s really disappointing as the subscription price isn’t 25% cheaper. Love the teachers. Yogaia please give your members some consistency and decent length classes.

11. ★★★★★subscription trap and unexpected charges

    Disappointing. I had signed up for the 7 day ‘free’ trial and £65.99 was taken from my account immediately. I don’t know if this was an error or just very misleading but I certainly haven’t had my 7 days free if I’ve been charged straight away. I really need the money to be refunded to me and I will not be using this app.

12. ★★★★★subscription trap and unexpected charges

    Horrendous!. You automatically get charged after a free trial of over £80! That gets taken straight from your iTunes account! No confirmation asked!!!There needs to be some kind of warning about this! I’m now unsure of how to cancel it and I’ve only had the app for less than half an hour thanks for the unnecessary stress!!!!

13. ★★★★★subscription trap and unexpected charges

    Won’t let me deactivate me account. It says no where about being able to delete my account Iam not a member but every time I login to the actual website it only comes up with information about becoming a member but I don’t want to become a member to pay money just to delete my account I set up for free, what should I do

14. ★★★★★subscription trap and unexpected charges

    Furious. App is okay did "free trial" then discovered it automatically takes an £89.99 annual subscription!! Had to call Apple for refund 😡

15. ★★★★★subscription trap and unexpected charges

    Mislabelled. The usual thing - you think there's free content and other content you pay for - fair enough. But you get there and it's a 7-day trial. It's an Apple thing really but the bottom line is you have to download to find out what the costs might be. So the single star's for the pricing model, content may be fine for you, I didn't look!

16. ★★★★★other

    Doesn't work properly, classes are inaccurate & it's too expensive. I'm using iPhone 5C and it crashes during video play. Instructions are not accurate and paying £14.99 for something which freely available to the world is nonsense.

17. ★★★★★subscription trap and unexpected charges

    Unsubscribed, took my money anyway. Got a free month of this app through Boost juice scratchie. Logged in and unsubscribed as didn’t get a chance to use it due to injury. The app has now charged a subscription fee and I can’t log in to check/change anything. It now doesn’t recognise either my login name or password (presumably because I cancelled my account!!). Hit Forgot password to attempt to get back in that way, no email turned up in my inbox or spam folder. Feel like the ‘free trial’ was a ruse to take money. Will now have to dispute the transaction on my credit card as can’t find any other way to get in. Disappointing.

18. ★★★★★subscription trap and unexpected charges

    Rip off junk. Only free is one 10 minute video everything else is $69 for three months - rip off junk

19. ★★★★★other

    Frustrating. This app never works as expected. Classes don't load despite subscribing. When you have limited time to practice, I spend more time reloading and restarting this app, then actually practicing.

20. ★★★★★subscription trap and unexpected charges

    No free content. You’re better off watching YouTube videos and copying them than paying 120 euro a year for a handful of classes

21. ★★★★★other

    Keeps pausing when screen mirroring. The app content is good (although could use some background music) but it keeps dropping during screen mirroring, and doing the exercises on a tiny phone screen is inconvenient. Please fix!

22. ★★★★★subscription trap and unexpected charges

    Free app, not free service. I was excited to use this app for the days I don’t go to the yoga studio. The app is free but the programs are not.

23. ★★★★★variety of classes, styles and instructors

    Funky Flow. Very relaxing class would love to see more like this ❤️❤️❤️

24. ★★★★★subscription trap and unexpected charges

    Double charging me!. Love this app but whoever is running it needs to get their back end systems in order. Why am i getting double charged??? I went to do a class this morning and the app said I needed to subscribe. So I did but Apple told me my subscription was good until 12/20. What gives? And they don't have a way to contact the developer. Not cool.

25. ★★★★★subscription trap and unexpected charges

    Can't always try before you buy. Trial expires in 7 days even before you actually try any class. Renders the app useless if you haven't done your first class within 7 days of signing up.

26. ★★★★★other

    Room for improvements. I'm a subscriber to Yogaglo so very excited to discover a new service. The live classes is a nice idea and the camera feature adds more interactivity. Though I personally would never use the camera, I look a mess when I practice at home! :) I tried out a couple of recorded classes. The teachers seem to be experienced and professional. But I was struck by how poor the picture quality is. It was probably due to the fact that they were live streams so the pictures were quite fuzzy. The app itself is hit and miss. The filtering isn't great, and I'm not sure why it doesn't bring up all filter results. I had to go to the website to find classes that are more than a day old. I'm on trial and I'm not convinced that I'll subscribe. I kind of wish it was more polished and provide a better experience. I'll try out a few more classes and see.

27. ★★★★★shrinking catalog and departing instructors

    Not What I Remember. Yogaia is the app that truly turned me onto yoga. I thought the interface was nice and the instructors relatable (and many). It seems the app is down to only a handful of instructors and the content looks a little meek. I will continue using the app since I paid for it … can’t use it without a subscription, but I’m really sad to see what’s happened to the group. They were pioneering an awesome idea and then got knocked out of the rink by big names like Peloton and Fitness+. So sad!!! 😢

28. ★★★★★inconvenient schedule for western time zones

    Great live classes, but not if you have a job or sleep nights. I live in Pacific Standard Time (west coast of USA) and I have a day job. I love the live classes, because the feedback and support helps and motivates me. Here is this week’s schedule of classes for my time zone: Friday- 1:30am to 8:05 am. Saturday- 1:15 am to 2 am. Sunday- 2am to 1:25 pm. Monday- 2:15 am to 2:20 pm. Tuesday- 8 am to 11:30 pm. Wednesday- 12:15 am to 7:20 pm. Thursday- 3 am to 11:55 am. Friday- 12am to 10:35 am. For people who work 8am to 5pm Monday through Friday, (and who generally sleep at 2 in the morning), you can only take live classes on Sunday, Tuesday and Wednesday. If I lived in Eastern Standard Time, it would be even worse. Live classes would be very late at night and crazy early in the morning. This is irritating because Yogaia bills itself as “take a yoga class anytime, anywhere”. Sure you can take recorded classes, but then you don’t get feedback, and you can get plenty of recorded classes for free on YouTube. I genuinely like the live classes, and the instructors are fabulous. This is the perfect solution to yoga if you live in Europe. I did send an email to Mikko (“please don’t hesitate to get in touch!”) about this issue, but never received a response. I bought a year subscription regardless. I will have to make due with the crazy hours.

29. ★★★★★subscription trap and unexpected charges

    Love the App but cost is not competitive enough. It’s a great app with a variety of teachers and class options and at $89/6 months or $112/12 months it is comparable to NYC yoga studio prices and the price is valid because if you want to, the teacher can see you and give you feedback. But that price is actually why I don’t go to actual yoga studios. So, I purchased a cheaper app that is $30/year. I don’t use the camera/let the teacher view me option with Yogaia and while I like the live classes, the cost just isn’t worth it when compared to all the other apps out there. I wish they had cheaper options.

30. ★★★★★subscription trap and unexpected charges

    No more free section. I've been looking for a way to learn yoga without leaving home - this is it. Professional classes, wonderful instruction and a variety of different yoga classes to choose from. Love this app - edited - They no longer offer free classes. I really enjoyed the app however the monthly cost is too high for me. Off to find a new yoga app 🙁