CARFAX Car Care
- 52 of 100 · reviews
- 4.8of 5 · store
- 124,458ratings on the App Store
- 294reviews read
An editorial reading of the saved reviews
CARFAX Car Care is valuable as a service history repository and recall checker, but unstable behavior after every update and unreliable record saving undermine trust in a tool where accuracy is critical.
Screenshots
What people use it for
Owners of multiple vehicles who care about service history and are willing to tolerate post-update instability
What reviews praise
Service history tracking for multiple vehicles, open recall notifications, ability to store receipts and avoid unnecessary service (one user example: $800 saved on transmission fluid)
What reviews complain about
After every major update the app freezes on the splash screen for weeks, new records often fail to save, odometer shows incorrect values, the same record gets duplicated eight times
What users experience
3 excerpts from the breakdown. These are individual cases, not a verdict on all users.
I thought I needed to change my transmission fluid (on a Mercedes) because I bought the car used. I downloaded the app and it let me know exactly when it was changed and saved me $800.
I do really love the way this app works. It has allowed me to keep track of a lot of things I used to forget about. Only reason I can't give it five stars is because I wish there was a way to add more slots. I manage my employer's family vehicles.
I've had this app for over 5 years. These past few months I've been unable to launch the app. It hangs on the splash screen then quits. I am on an iPhone 13S. I have not been able to log on for months.
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