Trek Central
doubtful ratingIt has one strong and powerful thing: fine-tuning the e-bike motor, from maximum range to 300W for steep climbs. Everything else wobbles: the app won't hold a connection to the bike, won't reconnect after a pause, crashes when viewing history, and the mandatory sign-up demands height, weight and location just to set the clock on the bike. There's no Apple Watch heart-rate support and no export to Apple Health or Strava.
The 4.75 store average against a 2.72 text average with only 20 percent five-star text is a sharp gap. The fives are often sarcastic ('made the app so unusable you put the phone down and just ride') or about the bike itself, not the app. It looks like love for Trek hardware, not the software, is propping up the store score.
What users love
- Fine-tuning the e-bike motor
- In-ride map with pinch and rotate
- Basic sensor configuration
What users hate
- Won't hold connection to the bike or reconnect after a pause
- Crashes on ride history
- Pushy sign-up demanding height
- Weight and location
- No Apple Watch heart rate
- No export to Apple Health or Strava
- Firmware updates only at the shop
Who it is for
Trek e-bike owners who need to tune the motor and sensors from their phone
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