Chick-fil-A
authentic ratingChick-fil-A's own mobile ordering app with a strong loyalty program and consistently high in-store service. The main complaint isn't delivery, it's aggressive marketing notifications: the opt-out setting doesn't work, forcing users to block all app notifications entirely.
68real score
4.9store star
4,084,833ratings
About the rating
A 4.93 rating with 4M reviews, a text average of 3.99, and 69% five-stars make this one of the most organic profiles in the dataset, the gap is minimal.
Strengths
What users love
- Consistent in-store service quality and a convenient points-earning system through the app.
Weak spots
What users hate
- Notification settings are broken: promotional pushes keep arriving after being disabled in settings
- Leaving users no choice but to block the app altogether.
Who it is for
Regular Chick-fil-A guests who want to earn points and order ahead to skip the line
Screenshots
