Digitail - Smarter Pet Care

44 of 100 · reviews
4.9of 5 · store
3,052ratings on the App Store
53reviews read

An editorial reading of the saved reviews

A communication platform between a vet clinic and the pet owner: appointment booking, chat with the vet, a health journal, and photo uploads. It genuinely works when it works. The problem is stability: the app periodically stops loading for months at a time, magic link login blocks families with multiple adults, and journal entries cannot be edited after saving.

Screenshots

What people use it for

Pet owners whose vet clinic is on Digitail. The value depends entirely on how actively the clinic uses the platform.

What reviews praise

Clinic chat saves phone calls.
A health journal with photos and visit notes appeals to users who manage to get it set up.
In-app booking without a phone call is seen as real value.

What reviews complain about

Magic link as the only login method blocks households where two adults manage a pet's records from separate devices.
After an outage, users cannot log in for months and support does not respond.
Journal entries cannot be edited after creation.

What users experience

1 excerpt from the breakdown. These are individual cases, not a verdict on all users.

Digitail makes scheduling appointments, keeping track of vaccinations, and keeping track of receipts a breeze! Love that I can upload pictures and get a Doctors opinion fast and easy!

Mentioned for these jobs

Hold the schedule of medications, vaccinations and vet visits in mind for several animals at once and miss none of themThe multi-pet household with chronic conditions