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The Pack by Zoetis

#23 of 27 in Pet care

  • 28 of 100 · reviews
  • 4.9of 5 · store
  • 7,994ratings on the App Store
  • 133reviews read

An editorial reading of the saved reviews

Zoetis's app for tracking pet medications and earning cashback on vet drugs. The core is relevant (medication journal, vaccine reminders, vet clinic directory), but the majority of users came for the points, and that part has been broken for months.

Screenshots

What people use it for

Owners who buy Zoetis prescription drugs (Simparica, Revolution) and are willing to use a care journal in exchange for discounts.

What reviews praise

  • The medication journal with scheduling and reminders works for those who get to it.
  • Multi-pet support: separate profiles with different diets and schedules, including multiple vet clinics.

What reviews complain about

  • The points program is frozen: the receipt submission button does not work and the app crashes on the rewards screen.
  • Without points, users see no reason to open the app and ignore the care features.

What users experience

2 excerpts from the breakdown. These are individual cases, not a verdict on all users.

can you please add nail trim as apart of grooming! other than than fantastic app! i have multiple elderly cats and it's very helpful to track their medications and different diets. i can also get reminders for their vaccines and check ups at the vet. you can also add separate vet locations, which is
I've been struggling with the app to keep my info. I save our walks and pics. Everything seems fine and then when I go to add to the app our walk is gone. This just started happening every time this week.

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