inApp
Rating: Pet care

The Pack by Zoetis

authentic rating

Zoetis's app for tracking pet medications and earning cashback on vet drugs. The core is relevant (medication journal, vaccine reminders, vet clinic directory), but the majority of users came for the points, and that part has been broken for months.

28real score
4.9store star
7,994ratings
About the rating

Reviews focus on the loyalty program (uploading invoices, points) and interface crashes. There is one positive review with real medication tracking and reminders for an elderly cat.

Strengths

What users love

  • The medication journal with scheduling and reminders works for those who get to it. Multi-pet support: separate profiles with different diets and schedules
  • Including multiple vet clinics.
Weak spots

What users hate

  • The points program is frozen: the receipt submission button does not work and the app crashes on the rewards screen. Without points
  • Users see no reason to open the app and ignore the care features.

Who it is for

Owners who buy Zoetis prescription drugs (Simparica, Revolution) and are willing to use a care journal in exchange for discounts.

Screenshots