inApp
Rating: Pet care

Thrive Pet Healthcare

authentic rating

Thrive is a proprietary vet clinic app for booking appointments and storing a pet's medical record. Key features break periodically: the booking button freezes, the vaccination card disappeared after an update, pet names cannot be changed, and preferred specialists cannot be saved. The app is useful when it works, but it works unpredictably. For multi-pet owners, repeated intake questions at every visit suggest that data does not carry over between sessions properly.

44real score
4.9store star
12,160ratings
About the rating

Reviews describe specific errors: freezing on booking, missing vaccination schedule after an update, no button to mark a pet as deceased. Details are specific to the clinic and its features, not generic.

Strengths

What users love

  • All medical records for multiple pets in one place. In-app booking is faster than calling when the feature works. Tied to a specific clinic with vets the owner already trusts.
Weak spots

What users hate

  • Booking freezes without explanation and users end up calling anyway. The vaccination schedule was removed
  • Leaving only a list of past visits. The pet profile has no way to mark an animal as deceased and does not save name changes. Preferred specialists cannot be saved.

Who it is for

Thrive vet clinic clients who need to store records for multiple pets and occasionally book a visit without calling.

Screenshots