Thrive Pet Healthcare
authentic ratingThrive is a proprietary vet clinic app for booking appointments and storing a pet's medical record. Key features break periodically: the booking button freezes, the vaccination card disappeared after an update, pet names cannot be changed, and preferred specialists cannot be saved. The app is useful when it works, but it works unpredictably. For multi-pet owners, repeated intake questions at every visit suggest that data does not carry over between sessions properly.
Reviews describe specific errors: freezing on booking, missing vaccination schedule after an update, no button to mark a pet as deceased. Details are specific to the clinic and its features, not generic.
What users love
- All medical records for multiple pets in one place. In-app booking is faster than calling when the feature works. Tied to a specific clinic with vets the owner already trusts.
What users hate
- Booking freezes without explanation and users end up calling anyway. The vaccination schedule was removed
- Leaving only a list of past visits. The pet profile has no way to mark an animal as deceased and does not save name changes. Preferred specialists cannot be saved.
Who it is for
Thrive vet clinic clients who need to store records for multiple pets and occasionally book a visit without calling.