Hotels.com: Book hotels & more
gamed ratingA hotel aggregator with a loyalty program and broad catalog. It works technically, but search shows prices that do not match the website, room data is sometimes inaccurate, and the support bot does not resolve non-standard questions.
36real score
4.8store star
2,255,454ratings
About the rating
Store rating of 4.79 with text average of 3.22 and 43% five-star ratings. Many five-star reviews describe the physical hotel location, not the app.
Strengths
What users love
- A wide selection of accommodation with all bookings managed in a single app.
Weak spots
What users hate
- The room name and type in a booking sometimes do not match what the hotel actually provides.
Who it is for
Travelers looking for a wide hotel selection without loyalty to one chain