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Hotels.com: Book hotels & more

#62 of 90 in Travel planning

  • 36 of 100 · reviews
  • 4.8of 5 · store
  • 2,255,454ratings on the App Store
  • 488reviews read

An editorial reading of the saved reviews

A hotel aggregator with a loyalty program and broad catalog. It works technically, but search shows prices that do not match the website, room data is sometimes inaccurate, and the support bot does not resolve non-standard questions.

Screenshots

What people use it for

Travelers looking for a wide hotel selection without loyalty to one chain

What reviews praise

A wide selection of accommodation with all bookings managed in a single app.

What reviews complain about

The room name and type in a booking sometimes do not match what the hotel actually provides.

What users experience

1 excerpt from the breakdown. These are individual cases, not a verdict on all users.

This app used to be good : key cash is a joke. Reviews of these hotels hotel rooms are fake and misleading , bunch of trashy hotels getting 8 or 9 out of 10. Can't rely on this app any lingers

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