Marriott Bonvoy: Book Hotels
authentic ratingMarriott's brand app for searching and booking hotels with the Bonvoy loyalty program. Navigation is logical and booking is easy, but the digital key is unreliable and points can take up to a week to post.
62real score
4.9store star
2,786,080ratings
About the rating
Text average of 3.99 aligns with the Store rating of 4.91. Positive reviews are specific (20 years of membership, easy navigation) and negatives are targeted (digital key, delayed points posting).
Strengths
What users love
- The full trip management cycle in one place: search
- Booking
- Points tracking
- And mobile check-in.
Weak spots
What users hate
- The digital key often fails at the door
- And booking data diverges between the mobile app and the website.
Who it is for
Regular Marriott guests with accumulated Bonvoy points
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