United Airlines
gamed ratingAn airline app for check-in and booking management. The core problem is instability exactly when it is needed most: during delays, cancellations, and gate changes, notifications are late or disappear entirely.
34real score
4.8store star
8,097,340ratings
About the rating
Text average of 2.95 with 38% five-star ratings against a Store rating of 4.78 with 8 million reviews signals systematic inflation. Positive reviews are one-liners while negatives are detailed and specific.
Strengths
What users love
- One-tap basic check-in works quickly when the flight is on schedule.
Weak spots
What users hate
- During irregular operations like delays and gate changes the app is slow to update and becomes overloaded at peak demand.
Who it is for
United passengers without complex itineraries
Screenshots
