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Viator Tours & Attractions

#35 of 90 in Travel planning

  • 46 of 100 · reviews
  • 4.9of 5 · store
  • 261,129ratings on the App Store
  • 492reviews read
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An editorial reading of the saved reviews

Viator offers a wide selection of tours and easy booking, but the support system is structured so that when something goes wrong or force majeure hits, the client is left dealing directly with the independent operator. Finding a tour is easy. Getting a resolution is not.

Screenshots

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What people use it for

Tourists who book tours in advance and expect smooth fulfillment

What reviews praise

A massive global tour catalog with transparent pricing and fast checkout.

What reviews complain about

When an operator cancels, the platform does not take responsibility and redirects the client to the operator directly.

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