Wego Flights & Hotels Booking
gamed ratingAs a flight and hotel search aggregator the app works, but the mechanism for handling booking problems is systematically broken: double charges, arbitrary refund amounts, and withholding funds when an airline cancels a flight. A tool for comparing prices, not for booking with confidence.
22real score
4.6store star
31,770ratings
About the rating
Five-star reviews are either empty or praise a specific employee by name with an obviously templated structure. One-star reviews contain detailed accounts of real financial losses.
Strengths
What users love
- Fast multi-source search with reasonable hotel and flight coverage in one place.
Weak spots
What users hate
- The dispute resolution process is opaque: refund amounts vary from agent to agent with no consistent rule.
Who it is for
Travelers who use it to compare prices and book directly with the airline
Screenshots
