LightX: AI Generator & Editor

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1. ★★★★★ai quality and unmet expectations

   Very confusing. I tried the free trial, with all intentions of purchasing it. It’s very complicated and complex. Not easy to use.

2. ★★★★★app crashes and freezes

   Fighting the app after first rendering often. I have made some really cool images with this app. I would sincerely work for you and help fix problems if it was an option. My problem is… When using the AI text to image or Image to Image features they work great usually the first couple tries and then the rendering gets stuck in a pattern and fights for any adjustments. I’m so sick of wasting credits trying to relaunch the app or restart my phone to try again when it bugs out or decides to just stop working like it did before. Sometimes a hard reset and relaunch works but usually it goes into the same repetitious rendering without stupidly simple expectations being met. The latest photo I was trying to upscale kept downloading the original before the editing was done and I had used that exact feature many times before. My phone and app are up to date and my patience is wearing thin trying to wait for engineers to fix these problems when we can’t even report the issues easily in the app anymore. Please make the user experience trial and tested before continuing to release new features without fixing what has already been released and feels like a beta test not finished. I pay for the pro plus and feel like it’s gone backwards so far I’m looking into other applications now. It used to be so good and now it’s just got all these limitations that feel like I’m fighting a deaf robot programmed to make me fight to make simple changes until I run out of credits and have to spend money to fight it all over again.

3. ★★★★★ai quality and unmet expectations

   Can’t process. Impossible to use. Does not understand prompts, even the most simple ones.

4. ★★★★★old version removed, lifetime purchase invalidated

   Was good for awhile. They keep taking away core features for the sake of adding AI . Now editing photos might as well just be done with the iPhone app. But hey … you can take some old photo and make it look like its talking badly

5. ★★★★★paywalls and credit limits

   To much money. Why do you make us pay so much do not get this app

6. ★★★★★ai quality and unmet expectations

   No glare removal. Got the app because glare removal was advertised. It simply did not exist. At all.

7. ★★★★★subscription fraud and cancellation

   Scam. In addition to paying to subscribe, you also have to pay for premium credits, which they now just raised from $5 to $8. Seriously, just try a different app. This app continues to be shady and disrespects its users by finding new ways to rip them off.

8. ★★★★★subscription fraud and cancellation

   Charges immediately and can’t cancel. Poor

9. ★★★★★subscription fraud and cancellation

   I didn't see the description mentioning a one-time payment.. The description mentioned a one-time purchase option, but after downloading, I couldn't find it! Why?

10. ★★★★★subscription fraud and cancellation

    Scam type.. Would not let me cancel free trial. Had to go through my credit card resolution process. Third party issue is an impediment to cancelling this app. SCAM type.

11. ★★★★★app crashes and freezes

    App bug. The app hasn’t been working correctly for months. Whenever I adjust the brush size for erasing, the brush size window intrusively stays on the screen, and I can’t make fine adjustments with it being in the way. I’ve written several times about the issue, and I’ve never gotten a response.

12. ★★★★★subscription fraud and cancellation

    Can’t unsubscribe what. How to cancel this thing!!!

13. ★★★★★app crashes and freezes

    Image to video AI tool not working. Unfortunately image to video AI tool has been broken for a while

14. ★★★★★subscription fraud and cancellation

    Hard to Unsubscribe. The route for unsubscribing does not really exist. I am being charged and support mentions a false route ti unsubscribe

15. ★★★★★subscription fraud and cancellation

    I didn’t order this. I didn’t order this they are charging $3 a week outrageous

16. ★★★★★old version removed, lifetime purchase invalidated

    It was great, once upon a time…. Years ago, I loved this app so much that I paid to have it for a lifetime. When they revamped the app to include AI, they wanted me to pay again? Now, it takes a really long time to navigate the app, open photos for editing, and the tool use is slow. I just timed it and, after 18 minutes, the app has still failed to load my photos for a simple edit.

17. ★★★★★subscription fraud and cancellation

    Really a problem. I decided this was not for me very quickly. I searched all over to locate a cancellation option to no avail. Finally I hat to email a note which I fear will get ignored. This is really shady.

18. ★★★★★other

    Useless app don’t buy. Not useful for anything. Please avoid buying it.

19. ★★★★★subscription fraud and cancellation

    Had issues cancel free trial. I had issues to cancel the free trial, but managed on June 11th. However, I am not able to reach the customer support via email and now they charged me with an annual subscription. Please refund the subscription fee.

20. ★★★★★other

    this is so bad. super bad

21. ★★★★★ai quality and unmet expectations

    Doesn’t do what it says. I wanted to make a graduation photo with cap and gown as they advertise, but I can’t do it. Wasted a lot of time and there’s no ability to make a normal graduation picture, just bizarre costumes.

22. ★★★★★subscription fraud and cancellation

    Scam. A seven day trial was advertised but I was charged on day one!!!! I emailed 'customer service' but they simply gave instructions how to cancel the subscription- which still runs until next year and I still got charged $39.99! DO NOT TRUST THIS COMPANY, THERE IS NO TRIAL PERIOD!

23. ★★★★★subscription fraud and cancellation

    Fake offer of free trial. Was offered a week free trial and immediate commitments to buying for a year

24. ★★★★★subscription fraud and cancellation

    Charged me $39.99. I selected the $2.99/wk plan to see if it was worth $39.99/yr, but they charged me $39.99/yr plan instead. I would never select a plan like that until I knew it was something I’d like.

25. ★★★★★app crashes and freezes

    Can’t access app. I have paid for subscription but can’t access the app

26. ★★★★★subscription fraud and cancellation

    Refund. Scam

27. ★★★★★ai quality and unmet expectations

    Issue with ai replace. There’s something wrong with the stupid AI replace option since it keeps on saying restricted words blocked, which I really hate so much

28. ★★★★★subscription fraud and cancellation

    Don’t get this! It’s a rip off.. “Free trial” for 7 days, but it takes 15 to cancel. Don’t put your information in like me. Forty dollars poorer.

29. ★★★★★subscription fraud and cancellation

    False advertising. App is just a money grab

30. ★★★★★ai quality and unmet expectations

    Headshot doesn’t work. The AI headshot feature used to work great, but it literally doesn’t do anything to photos except hallucinate insane hair-based backgrounds now. Don’t waste your money like I did.