Photoroom: AI Photo Editor
498 reviews read · 7 themes
praise 34% · mixed 4% · complain 62%
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- ★★★★★features moved behind paywall or retroactively limited
No tutorial of how to use app. The free trial doesn’t create videos plus the free trail is not really free is all bad advertising
- ★★★★★bugs and broken tools after updates
Bro. Bro take do not update this bs. I need to go back before the update
- ★★★★★features moved behind paywall or retroactively limited
Pésima App. Si actualizas no podés usare más nada salvo que pagues.
- ★★★★★ai background ignores prompt and produces wrong result
Not impressed. To pay that much for an app that I had to put the prompt in four times and get the exact same results everytime… which wasn’t anything close to the prompt I put in…. Not impressed
- ★★★★★features moved behind paywall or retroactively limited
Everything paid. This app was a perfect app after last update everything was pay to AI pay for remove background what happened !!!!!
- ★★★★★features moved behind paywall or retroactively limited
V.I.P. I hate the stupid V.I.P
- ★★★★★charged after cancellation and impossible to unsubscribe
Doesn’t Work & Charged Me For a Free Trial. i tried for two days to use the ghost mannequin feature & it wouldn’t load or complete. I unsubscribed immediately & deleted the app & a month later apple is trying to charge me for this. VERY DISPLEASED
- ★★★★★features moved behind paywall or retroactively limited
This used to be an amazing app until they updated it.. This used to be an amazing app, I used it for product images until they updated it to the point it became unusable. If you’re ok with making individual images, this app is great, but if you want multiple images with consistent backgrounds for a professional look, you won’t be able to do that here. This app used to be amazing. I used it for all my product images. There were preset background images you could use to have consistency between products. But a few months ago they removed those preset images in an update. I went back and forth with their support for weeks, and they finally told me I should be using prompts for better creativity. But even if I use the same prompt, I get wildly different background images. It’s impossible to make consistent backgrounds so all of your products have the same look. Now when you generate images, you’re using up your account credits. In one day I used up almost half of my credits just trying to get a consistent background on TWO product images. Having multiple products with wildly different backgrounds looks unprofessional. I’m seriously disappointed because this used to be the perfect app for creating consistent and professional images.
- ★★★★★inaccessible customer support
Hello customer service???. I have been paying for PRO for sometime but I never had access to it. I tried to figure out how to contact customer service and it is in an endless loop that led to nowhere. I feel totally ripped off. It should be SO easy to reach your customer service to fix a problem like that. I’m done.
- ★★★★★bugs and broken tools after updates
Lighting. Im trying to correct the lighting of the picture and it won’t do it.
- ★★★★★features moved behind paywall or retroactively limited
Paid subscriber still locked out. I pay for the Max subscription and the app still won’t let me access those features and instead just keeps asking me to sign up for a subscription. When I try and click the button for “already purchased” to get the app to understand, nothing happens. When I go to pay again, it acknowledges I already have that subscription. Paying $35 a month for an app that can’t even tell that I’m already paying $35 is less than ideal.
- ★★★★★charged after cancellation and impossible to unsubscribe
Cheated. Absolutely didn’t subscribe and they deducted a yearly payment. They won’t let you unsubscribe unless you started it through apple. Ripped off
- ★★★★★bugs and broken tools after updates
Use to work great ever since they added extra tiers my pro account doesn’t work and I’m still payin.. My pro account never works anymore since they added the new “tiers” and I’m still paying. I’ve tried all the fixes and still can’t get it to stay on pro. Used to be my favorite app guess I find something else and cancel subscription
- ★★★★★charged after cancellation and impossible to unsubscribe
Wtf SCAM. I signed up for the free trial, canceled, they charged me anyway, won’t give me a refund. They keep saying I signed up through the web when I obviously signed up on my phone and the CANCELED subscription is listed on my iCloud list of apps. This company is trash and their app isn’t much better.
- ★★★★★features moved behind paywall or retroactively limited
Subscription kill this app. Nice app but subscription only option kills the app. Not everyone wants to pay a subscription to edit photos once in a while. Will look for different options and delete this app.
- ★★★★★charged after cancellation and impossible to unsubscribe
Charged me $89.99 Even I Have Cancelled. I only installed and tried the app for less than an hour. I cancelled it right after, before the free trial period ended. But I found I got charged $89.99.
- ★★★★★features moved behind paywall or retroactively limited
You're a sellout.. Loved when it was free, then you had to go and make it so you have to pay for the brush, now the app is ruined. Good job.
- ★★★★★charged after cancellation and impossible to unsubscribe
This company is a joke. Not even worth the free trial. App is glitchy and when generating multiple images they are almost all identical. This is a generic AI phot app and I strongly recommend you try a different one. Canceled my subscription during the free trial and was still charged the $90. When I tried to request a refund the same day I was charged I was prompted with “you are not eligible for a refund because you are requesting more than 2 weeks after the purchase”. Tried two days later incase the charge wasn’t registering with the app and received the same prompt. Tried contacting support and the only option is some BS ai chat bot that is not helpful. Requested to speak with a person and was told it “might take a few hours” been waiting almost three hours and still no response. Do they just expect me to wait by my computer all day or are they just hoping my $90 isn’t worth it and I’ll just give up.
- ★★★★★features moved behind paywall or retroactively limited
PAYWALL. I’m sure it’s a good app but what’s with the pay wall behind the ai thing
- ★★★★★charged after cancellation and impossible to unsubscribe
Steals your money. I wanted to try this app out, it offered me a 7 day free trail, I went to sign up for it. Then as I filled out the info it refreshed and tried charging me nearly 300$, I of course canceled this and backed out fully, but not before they charged my card. Thankfully the bank froze the transaction. This was in May 17,2026. Now on June 1st 2026 they are somehow charging a different card on my phone for the same amount, despite me having deleted it that very same day. DO NOT GET THIS APP IT IS A SCAM TO STEAL YOUR MONEY!
- ★★★★★other
Save your money. Much better options out there
- ★★★★★charged after cancellation and impossible to unsubscribe
HORRIBLE. I got scammed, I tried to be it to edit my photos but it had to just make me “buy a pro membership” (which I didn’t) I’m only trying to get a photo editor but it isn’t working, this is driving me insane, I’m turning into a total maniac please rework this..
- ★★★★★charged after cancellation and impossible to unsubscribe
Scammy Business Practices. Be careful when using their free trial. I made sure to cancel my subscription before the free trial ended and my app account shows that it’s canceled, yet I saw they tried to charge my card twice (unsuccessfully) and just now (2 days after the first 2 charges) I see a charge and got a receipt for a subscription. Sent an email to their customer service, but I’d avoid this app altogether.
- ★★★★★features moved behind paywall or retroactively limited
Bait and switch. Looks awesome … at first glance. Free trial is only for the yr price, not monthly. And if you came here because of the sweet splash videos to add to your boring shots think again. That’s on the mid tier + and that’s 3x the standard monthly price unless you want to pay 10x $250 “mid tier” for the annual. 90% of the stuff in this app you can do on Photo shop or a simpler app. The only neat and worthy things cost an unreasonable amount of money. I subscribed to save time for my online shop but with how clunky it is it would take way more time for a stock mock up than it’s even worth.
- ★★★★★bugs and broken tools after updates
супер приложение. приложение СКАТИЛОСЬ!!!! а нет оказалось можно удалять фон, я думала вы продались, ну тогда 1 ЗВЕЗДА!!! тупорылое обновление я потеряла кнопку удалить фон, а так отличное приложение, пользуюсь уже 4 года, лучшее в удалении фона, спасибо, братаны!
- ★★★★★other
Scam. Every one wants money! It’s hard out here
- ★★★★★charged after cancellation and impossible to unsubscribe
Buyer Beware - BOOKKEEPING AND SOFTWARE ARE AWFUL!. This app is not WOW. I asked it to create a photo of a specific 50s pickup and it could not do it accurately. THE SAME DAY I STARTED THE FREE TRIAL, I CANCELLED. IT CHARGED MY CREDIT CARD A WEEK LATER DESPITE MY FORWARDING THE PHOTOROOM NOTICE OF CANCELLATION BACK TO PHOTOROOM. IT IS VERY DIFFICULT TO GET ANY CORRECTION OR ON THE WEBSITE OR CONTACT A HUMAN.
- ★★★★★charged after cancellation and impossible to unsubscribe
Difficult to cancel. I try to cancel on app and it sends me to the help page, i read the help page and it says that I can only cancel the same way I got the subscription, WHICH IS THROUGH THE APP!!!! I go on the app again and it takes me to the help page again.
- ★★★★★ai background ignores prompt and produces wrong result
Chat GPT rendered a better image. If you’re just trying to use prompts to fix up a photo, this app alters faces in a bad way worse than chat gpt..
- ★★★★★bugs and broken tools after updates
Gets Worse With each Update. Easily the most incompetent team out there. Each update brings less and less. It’s as if this group of misfits says how can we add features no one will want, how can we make it more complex, how can we fall farther behind other apps out there, but most importantly, how can we raise the subscription price and deliver less. Just stop ruining your app already!