Retouch - AI Face Editor

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1. ★★★★★billed for a subscription without consent and support goes silent

   Horrible app! Don’t bother downloading.. This app does not work well. Customer service email bounces when trying to seek help.

2. ★★★★★billed for a subscription without consent and support goes silent

   Charged wrongly. I was charged for the app when I didn’t select a plan. The support email doesn’t work either, I don’t know why I have been charged

3. ★★★★★billed for a subscription without consent and support goes silent

   Customer service is not good. I did the free trial and forgot to cancel before it renewed, as a courtesy i asked for a refund, i didn’t get a reply back. I dmed through instagram as well as emailing and they don’t answer. I would like a refund.

4. ★★★★★billed for a subscription without consent and support goes silent

   False Advertising and Fraudulent Billing - AVOID!. I downloaded this app specifically for body editing features, especially for hair retouching, as advertised in the marketing. The app does NOT provide this functionality, it is simply a basic photo filter app no different from free tools I already own. This is fraudulent advertising. I was charged immediately and denied a refund only 30 minutes after realizing the app does not deliver the promised service. Do not waste your money on this deceptive app.

5. ★★★★★billed for a subscription without consent and support goes silent

   Not so free trial. Signed up for a free trial, they charged me for a year. I tried reaching out to customer service and the email bounced back. No phone number to call. The app freezes and closes every time you try to make an edit.

6. ★★★★★billed for a subscription without consent and support goes silent

   Scam. I downloaded this app and tried the free trial. I tried to cancel my free trial within the hour and somehow it automatically switched over to the year free trial forcing me to pay $30. There’s no way to get in touch with anyone and there’s no way to get a refund and I don’t want this app.

7. ★★★★★billed for a subscription without consent and support goes silent

   Wow!. So, I can’t reach their support. I’m having issues and they made it unavailable. :)

8. ★★★★★billed for a subscription without consent and support goes silent

   waste of money. i selected the free trail to see how it works but they still charged me and it wasn’t even for the right plan i choice

9. ★★★★★billed for a subscription without consent and support goes silent

   Forced me to pay even tho it advertises a two day free trial. GIVE ME MY MONEY BACK WHAT THE HECK IT CHARGED ME FOR THE FREE TRIAL

10. ★★★★★editing results disappoint or don't match the ads

    I only needed this for skin. My face is perfect but my skin isn't. Your app makes skin not free. This is trash.

11. ★★★★★billed for a subscription without consent and support goes silent

    7 day trial. Highly disappointed. At least I found out within the first hour of the free trial , I’m canceling it immediately!

12. ★★★★★billed for a subscription without consent and support goes silent

    Horrible. So minimal and no way to access your subscription

13. ★★★★★other

    Retouch. I’m learning

14. ★★★★★editing results disappoint or don't match the ads

    Terrible options unprofessional. Difficult to maneuver. Better options on photoshop. Disappointing

15. ★★★★★billed for a subscription without consent and support goes silent

    Rip off. Not free.

16. ★★★★★editing results disappoint or don't match the ads

    Useless. Not useful

17. ★★★★★editing results disappoint or don't match the ads

    doesn't do anything. This "photo-editing" app just wasted my time. The tools do nothing to edit the photos and if the tools do work it looks awful with very obvious ripples appearing on the photo. Do better!

18. ★★★★★billed for a subscription without consent and support goes silent

    SCAM. I inadvertently paid for a yearly subscription, which I could have coped with despite the $29.99 charge, except I was NOT able to access the Pro features. I WAS FRAUDULENTLY CHARGED! BEWARE!! 🛑🛑

19. ★★★★★billed for a subscription without consent and support goes silent

    Grrrr BEWARE DO NOT PAY FOR THIS APP!WTH !DO NOT PAY!Will explain below. Hi so I recently downloaded this app and it’s not as good as it says it is I don’t understand why the rating is so high because it will not allow me to do more than three edits to my photos once I get to edit number four it closes out I’ll explain more so let’s say I edit the filter there’s one edit then I edit the expression on my face. There’s two then I edit let’s say the make up that’s three and if I try to do anything else to the photo, the app closes out on me every time do not pay for this subscription. It is not worth it. You’ll thank me later! Also, the make up hardly works most of the time like you go to the edit make up and you try to choose your make up. It doesn’t show up on your face. There’s nothing there. Waste of money don’t do it.!!!!

20. ★★★★★app crashes or freezes while editing

    Can’t get anything to work. Can’t get anything to work. Not a good app.

21. ★★★★★billed for a subscription without consent and support goes silent

    It used to be good... It worked at first until I paid for it now the edits don’t change anything.. I’ve emailed and got no response.. upset they just took my $

22. ★★★★★editing results disappoint or don't match the ads

    No sirve para nada. No tiene nada relevante incluso en Instagram Editaría mejor

23. ★★★★★billed for a subscription without consent and support goes silent

    App is a scam. Don’t waste your time on this app

24. ★★★★★editing results disappoint or don't match the ads

    Just photo effect. Not really face improvements like other apps, dont waist your time

25. ★★★★★app crashes or freezes while editing

    App shuts down. App shuts down after selecting a photo. I’ve uninstalled twice, no fix. I understand they stand by product quality and would probably love it if I reached out to support but after so many other reviews complaining about the same I doubt it’s worth the time. Just don’t download this one 🫥

26. ★★★★★app crashes or freezes while editing

    Can’t even use it.. Crashes every time I try to even open a photo so I can’t even try it out using the 7 day free trial I just signed up for.

27. ★★★★★app crashes or freezes while editing

    app not working. Whenever you pick a picture it automatically crashes. please fix

28. ★★★★★app crashes or freezes while editing

    No working. No working 😧

29. ★★★★★app crashes or freezes while editing

    Horrible. Keeps force closing when I select a pic

30. ★★★★★billed for a subscription without consent and support goes silent

    Cancel my subscription. Stop charging my card I been asking to cancel my subscription