OMRON connect US/CAN/EMEA

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1. ★★★★★negative experience without a specific reason· unspecific

   Bad update. The app requires me to log in every time I use it. It used to stay logged in. Pretty much useless now, as I’m not going to re-log in every day to use the app.

2. ★★★★★negative experience without a specific reason· unspecific

   Won’t export data. I have tried multiple times on different days and times to get my data exported and sent to my email. It rarely works. I have been waiting a while for my data and it still hasn’t come in despite multiple attempts to “share” to email. A CSV file should not take this long to generate or send. At this point it would take less time for me to type it out myself which makes this app just barely useful. There should be a way to forgo the email and just save the file to the phone.

3. ★★★★★negative experience without a specific reason· unspecific

   app closes immediately. app opens with logo and then immediately closes. iPhone 17. restart or reinstall or even updating the app didn’t work.

4. ★★★★★отчёт для врача

   No sync. It looks like it’s supposed to sync blood pressure readings to Apple Health. I went through all the steps, even reinstalling and rebooting. Turned on all the proper permissions. I get heart rate data in Apple Health, but no blood pressure readings.

5. ★★★★★negative experience without a specific reason· unspecific

   Garbage. App Front End was compiled by kids on meth. Is this the best work your people can do? I would be FIRED for app development like THIS. This is absolutely silly for a medical products company. It scares the hell out of me thinking that I might run across one of your products in a hospital some time - with it being used on ME.

6. ★★★★★negative experience without a specific reason· unspecific

   Absolute trash. This is the worst health app on the market. You have to constantly uninstall and reinstall for it to pair with the phone. Want your blood pressure to sync to Apple health? Forget about it. Get a better solution.

7. ★★★★★negative experience without a specific reason· unspecific

   Face ID issues. After the last update, again, as a year ago, Face ID on iPad doesn’t work when you launch the app first time - you have to close it and start again for it to pick up the Face ID. In general, the latest updates created a lot of problems with sync, user interface and now with login.

8. ★★★★★negative experience without a specific reason· unspecific

   Constant logouts. It never status logged in! It’s like the developers have no idea how to manage user accounts and authentication. Obviously offshores their team or have H1B’s working on this. Shameful.

9. ★★★★★data, history or progress disappears

   No support. Changed the app completely. Couldn’t get it then lost 5 years of records. Support will not answer emails or calls for 3 weeks now.

10. ★★★★★negative experience without a specific reason· unspecific

    User account. Just bought Model 7 but the app requires setting up an account which REQUIRES supplying an email address. I DON’T GIVE OUT MY EMAIL TO ANYONE ANY MORE!!! Too much junk mail!!! The unit is going back!

11. ★★★★★negative experience without a specific reason· unspecific

    No longer pair or transfer information to app. This last update has officially stop the machine from oaring to the app I spent my money on this device to be able to transfer my readings to my doctors and now I cannot. I refuse to buy another unit from this company now. I will try another brand

12. ★★★★★отчёт для врача

    App does not open. I have recently bought this unit to be able to track my blood pressure on my phone. I have downloaded the app multiple times. Restarted my phone. Though I only get to the blue Omron screen and then it closes to my homepage Machine works fine. App connectivity 0

13. ★★★★★crashes, freezes and errors

    Still Not working. After last update I cannot login into the app, also tried to change password but nothing works

14. ★★★★★трактовка цифр и пороги нормы

    This application sucks. I just spend $80 on a Blood Pressure Machine to finish it off I still had to go buy battery’s for it. I tried creating an account and verified my email. After successfully verifying it. It still doesn’t lets me sign in.

15. ★★★★★crashes, freezes and errors

    Not working with new update. My BP7900 no longer works well with new update. I am feeling ripped off. formerly, it automatically stated taking the EKG when Blood pressure reading was taken. Now it does not. That is not acceptable. There is no way to begin the EKG. Which would be taken when blood pressure was taken.

16. ★★★★★negative experience without a specific reason· unspecific

    Figure out your app. I have tried three different models with an iPhone 16 and 17. Neither one will connect. They see your monitors but constant unsuccessful pairing. Phone restarted. Device batteries pulled. BT switched on and off. Nothing. Starting to think you know how to make a BP monitor but not a Bluetooth connection to save your lives.

17. ★★★★★data, history or progress disappears

    Can’t change email address? Stupid!. Why I can’t I change the email address I use for this app? It’s stupid. According to the Omron website, my only option is to delete my account and create a new one. But then I’ll lose five years of history. Again, stupid.

18. ★★★★★negative experience without a specific reason· unspecific

    Sucks, horrible app. If you don’t have face recognition, this app, Omron, will make your life miserable to give you the option of using the keyboard, truly such a bad app

19. ★★★★★negative experience without a specific reason· unspecific

    App doesn’t work anymore. The app used to record my steps and calories burned but it stopped recording the calories burned now. When I try and call Support it keeps telling me that they are closed.

20. ★★★★★negative experience without a specific reason· unspecific

    The new layout Sucks!. I am NOT a fan of the new layout, please go back to the way it was before this new design! The design is terrible!!

21. ★★★★★negative experience without a specific reason· unspecific

    Want old version of app back!. This app worked great before they changed the format of the app. Now, with new version, most of the time it does not sync with my OMRON BP machine. Also don’t like having to go into History to add notes. Change it back to the original app, it worked much better!!

22. ★★★★★negative experience without a specific reason· unspecific

    Hate the update to graph. I absolutely hate this update from chart to graph . Why did it have to change? How do I permanently get back to chart ? This switching manually to chart every time is doing exactly what I’m trying to avoid , High BP . My BP is all over the place now . My suggestion , let someone who has a heart condition do these changes .

23. ★★★★★negative experience without a specific reason· unspecific

    User. How do I roll back to the previous version? It was much better.

24. ★★★★★negative experience without a specific reason· unspecific

    Please bring back historical BP numbers list. Historical blood pressure readings are no longer in list form. There is only a line chart option. It’s very difficult to show doctors historical BP readings using this new format. Please bring back the list.

25. ★★★★★crashes, freezes and errors

    Rotten App. For some unknown reason, Omron took a good (not Perfect) App and made it almost Perfectly horrible. It crashes frequently. History of readings takes forever to pull up in the 1 of 3 times it doesn’t crash. Then you only get BP charts (lists now gone). We can no longer see the three readings that are averaged to produce the displayed value (to check for consistency) Customer Assistance is useless…they politely scratch their heads, and put you on hold forever so you can listen to music presumably written and played by employees…if only the app was as good. PLEASE RESTORE THE OLD APP UNTIL you can figure out how to fix your “upgrade”. Oh! Don’t try to go up the management line for relief. They hide behind useless Customer Help. “Amber” wouldn’t ever talk about it…simply leaving me on hold for a long while and then disconnecting! Finally, you can’t even find numbers for corporate offices…they don’t want to talk to dumb old customers.

26. ★★★★★negative experience without a specific reason· unspecific

    App is now useless. The 6/10/26 app update now requires the user to create an account and log in (with no way to opt out), to be able to view existing saved data and add new readings. Since I do not want to create an account or log in just to save and view readings, the app is now useless and will be removed from my phone. I’d give it a -10 stars if that were possible. The monitor itself works great.

27. ★★★★★data, history or progress disappears

    Lost Data!. Auto-logout bug wiped years of data! Do not trust.

28. ★★★★★negative experience without a specific reason· unspecific

    Problema Con HBF-270T1. Tuve problemas emparejado por Bluetooth para la balanza HBF-270T1

29. ★★★★★negative experience without a specific reason· unspecific

    Rarely works properly.. Rarely works properly. Reinstalled and all iOS updates. Locks up. Won’t sync. The old app was good.

30. ★★★★★data, history or progress disappears

    Where’d all historical data go?!. Been using the app for about 6 months. Now after the app update all my historical data has been deleted - all the lists and charting just gone. What’s the point of the app if it doesn’t reflect the device readings? Seriously.