Fishing App: ANGLR Logbook

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1. ★★★★★negative experience without a specific reason· unspecific

   Wanted to like this. App freezes up. The only way to fix it is turn off your phone. Even closing the app doesn’t work. Then when you try and log a catch, I keep getting an error about weather not being available or something. Even though it just logged another catch. I spent more time fussing with this app and less time actually fishing. Basically, it ruined my night of fishing. It could be great if it worked. But it didn’t on my phone with the latest version of iOS.

2. ★★★★★crashes, freezes and errors

   Terrible. For a couple of years the app was adequate for recording fishing trips and logging catches. This latest update practically killed the app. Start a trip … error message though, it does start. Log a catch … it crashes. Restart app. Log the catch a second time it will crash 50% of the time. The other 50% of the time it says it cant record catch with weather and water conditions. Load the Watch App and it drains the battery almost completely in a bout an hour. Click the support link and get a 404 page not found error. If I could rate less than 1 star, I would. Remind me why I should allow you to mine and sell my data?

3. ★★★★★subscription and paid restrictions

   No Support. Check out the history of this app. Development and support stopped two years ago. The so called “software” company listed as the developer is collection subscription fees and doing nothing. Check out Anglr on LinkedIn and you’ll see who is responsible. Connect the dots… Oh, the server that hosted all the support traffic has been shutdown. It is the same server I used when developing software for the FAA. A hand full of guys are keeping just enough media links active to make taking your subscription money legal.

4. ★★★★★crashes, freezes and errors

   The apps not working. The app won’t let me log in to my account it keeps giving me an internal server error message. I tried deleting and re installing but nothing helped

5. ★★★★★negative experience without a specific reason· unspecific

   Not adding photos. Not adding my photos when it “magically” finds pictures.

6. ★★★★★negative experience without a specific reason· unspecific

   No support response. I had to reset my phone 4 months ago and I’ve not been able to use pro feature since the reset. I’ve had a ticket open since November without response from support or via their social media pages. They went from extremely active to dead silent on March 31 2021. At this point there is no reason to believe they will come back. This is a huge let down. Edit: I’ve not received a response to my ticket yet, nor have I been able to get ahold of the programmer. I actually wonder if he is even alive at this point. Rip Anglr. You had such a bright future.

7. ★★★★★negative experience without a specific reason· unspecific

   I can’t cancel my sub. I got this way back in 2020. Used it once but they keep charging me every year. I have sent countless emails to try to cancel but no reply’s.

8. ★★★★★data, history or progress disappears

   Out of business. Since spring if 2023 I have been e-mailing for support since i can’t get in my account. I get no response or a bot response, I even try to reset my pass word and i get sent to a blank web site. Now I’ve lost all my fishing data that I stored on it. My puck to Mark catches is even worthless since it works with the app. Don’t waste your time with it

9. ★★★★★subscription and paid restrictions

   No Customer Service. This started out as a fun app. Over time challenges and other post from the company stopped. I submitted several questions but no answer. I renewed and need a new fob. Nothing. I just got an email indicating the subscription is coming up for renewal. There is a link that supposedly takes you to a page to change your payment options. The link takes you to their website but there is no away to manage your account much less change payment options or to cancel your subscription.

10. ★★★★★subscription and paid restrictions

    BEWARE: Don’t Buy This!!!. If you are buying this thinking you are going to get the bullseye device with your subscription since that is what it says is included $29. When you go to register for the decide to be sent to you, you just get a failed to load page. Don’t bother emailing their support team, honestly I don’t think they have one, just put a email link to one so they look legit. I emailed them last week and still haven’t heard anything. Bad thing is, Apple will not refund money for this companies fraudulent tactics. Don’t pay for this you will not get what you are expecting.

11. ★★★★★subscription and paid restrictions

    No Support!!. Purchased Pro but cannot access any of the premium services. Good luck trying to find anyone to help. I can’t even find a refund option. I am beyond angry right now!

12. ★★★★★subscription and paid restrictions

    SCAM!!! No longer works but still takes your money!!!. I signed up, paid the $30, got to the page to put address for button and then crashed. All support goes to 404 page and I now see they’re out of business but THEY STILL TOOK THE MONEY!!! Hopefully apple gives my money back and takes this app down since it’s not functional making it 100% a scam!

13. ★★★★★negative experience without a specific reason· unspecific

    Out of business. I’ve been using Anglr since 2019. They are now apparently out of business. I got a canned email response to a question last week and no contact or follow up since. None of the map layers are working. They won’t respond, have not had an update in a year and have been silent on social media for 11 months. I ordered a new bullseye since mine died and it’s been crickets. They will still take your money for the pro upgrade though….

14. ★★★★★subscription and paid restrictions

    Cancelling my pro. Tech support never responds. I have submitted 10+ requests because I pay for pro but maps and NOAA charts simply don’t work. Waste of money because they don’t respond to fix what doesn’t work that you’re paying for. They are robbing you blind and don’t care to respond.

15. ★★★★★support does not respond or resolve the issue

    Garbage Customer Support. They sent a busted flic button and never responded to my support request. The button manufacturer was very helpful but can’t replace the button because they don’t have access to the firmware that Anglr uploads to its buttons. This app may or may not work for you but if you have any issues you are pretty much f**led because their customer support room is empty.

16. ★★★★★negative experience without a specific reason· unspecific

    Bad product/bad support. I Regret spending money on this app. App crashes all the time. Bullseye device quit working after a few weeks and opening issues with support got no response. Don’t waste your money.

17. ★★★★★subscription and paid restrictions

    Going out of business. Going out of business/not in business is the only logical conclusion I can come to when it comes to Anglr. So do not sign up for the pro subscription and do not try to use the Bullseye device. When I sent an email to customer service about my Bullseye being shipped to the wrong address I never got a response. When the Bullseye did arrive, thanks to USPS having my forwarding address, it was DOA. And when I sent an email to Anglr about to Bullseye being bad I never got a response. When I emailed Anglr about the bathymetry charts not working on the app I never got a response. And when I sent an email asking for a refund due to the poor app quality and Bullseye not working, I never got a response. And I feel it is unlikely Anglr will respond to this review. So I will never use Anglr again and will instead use the far superior FishBrain.

18. ★★★★★subscription and paid restrictions

    No support for this app.. Beware: I paid for a subscription, used it twice. I have not been able to sign back into the app and customer support will not respond to my emails.

19. ★★★★★subscription and paid restrictions

    Missing maps, can’t login, no support. I used this app two years ago (prime subscription, now replaced by pro) and decided to sign up again this year. Here are the issues: 1. NOAA map doesn’t load. When selected it shows me a satellite map. 2. My app login does not work on the web. So, when I paid the upgrade fee and was redirected to the web, I could not login to get the bullseye devise. So, there is no way to get it for free as advertised. 3. Because my web login doesn’t work, I can’t use the on line support. 4. I emailed support a week ago. I received an auto response asking for information. I immediately replied. Now…crickets. Social media for anglr has not been updated since March, making me concerned that there is no support at all anymore. Don’t buy the pro version. You’ll be out $30 with no recourse.

20. ★★★★★crashes, freezes and errors

    DO NOT USE OR BUY ANYTHING FROM ANGLR!. Your recorded trips will never to been seen again because over half will just crash the app when you try to open and view them. When you try to get help from customer service you won’t over 7 emails and almost TWO MONTHS later NO RESPONSES!!!

21. ★★★★★crashes, freezes and errors

    No support. The NOAA nautical charts are not working and I reported it to support 16 days ago and barely any response. They said they are looking into the issue, then changed the status to resolved. Which clearly it hasn’t. Still no response from support.

22. ★★★★★subscription and paid restrictions

    Bullseye won’t sync to phone. I’ve been trying for three weeks now to get my bullseye to sync with my phone. I’ve even tried to sync it with other devices and none of them would work. I’ve been trying to get in touch with technical support with no response in three weeks. This is appalling and a disgrace. So don’t buy bullseye or upgrade to pro because none of it will work and no one will respond to help you. Now a month has past and still haven’t received my new device as promised. This company is completely horrible and I want to have a full refund. This is a terrible way to run a business with products that don’t work.

23. ★★★★★negative experience without a specific reason· unspecific

    Used to like it… when I could log in. Have always logged in with Facebook and now it brings me to an error page saying this feature is unavailable. I can’t log into my account, I just bought the bullseye and I can’t even use it because I can’t log into my account. Very disappointed.

24. ★★★★★negative experience without a specific reason· unspecific

    App trouble. When I go to create an account I get an error that says “internal server error “ . It’s been a week now with the same results, I’ve even tried deleting and reinstalling app several times.

25. ★★★★★subscription and paid restrictions

    Can’t get any support.. I purchased the premium subscription but the app hasn’t unlocked the premium features. I sent multiple emails and only received the automated email. Would very much like to use the features I paid for.

26. ★★★★★negative experience without a specific reason· unspecific

    Unable to open. I have reloaded the app and still when I push the icon a screen comes up and then quickly goes back to my home screen. I have also tried to open in the App Store. No luck. I was really getting to like this app!

27. ★★★★★saving, exporting or sharing the result fails

    Please fix app!!!. Just downloaded the new update and now it won’t me log in. It either says it cannot connect with server or something went wrong. Love the app...please fix ASAP!!!!!

28. ★★★★★negative experience without a specific reason· unspecific

    Bad. Your app is terrible. It never works. It’s a great idea that you must be too busy to perfect. I hope you fix it. I’ll never use this thing again.

29. ★★★★★negative experience without a specific reason· unspecific

    Disappointed - Doesn’t record water conditions. The area I live in doesn’t have a USGS gauge nearby so I never get water conditions. It would be nice to enter that manually, but that’s not an option.

30. ★★★★★negative experience without a specific reason· unspecific

    Can’t sign in.. I’d love to try this app. I’ve tried everything to login. Just says failure to connect to server or server timed out. As soon as I’m able to sign in I’m sure I’ll love it and rate/review 5 stars!!!!