QuikTrip: Coupons, Fuel, Food

What people write about

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1. ★★★★★negative experience without a specific reason· unspecific

   Can’t login in or make an account. Stop being cheap and get a better app! I can’t login, reset my account or make a new one! This is unacceptable and stupid!!!!!

2. ★★★★★negative experience without a specific reason· unspecific

   QT pay doesn’t work. QT pay doesn’t work when I try to use it at a pump

3. ★★★★★subscription and paid restrictions

   sending the matter to collections. After charging me a $30 fee and immediately sending the matter to collections, I ended up paying an extra $30 that I should never have been charged in the first place. That experience showed me exactly how your company treats its customers.

4. ★★★★★negative experience without a specific reason· unspecific

   False advertising and proof. Had a sticker on door saying 10$ off 2 packs of Marlboro after age verification and I did it and when I went up to get my two packs FIRST NORMAL PRICE 6$ more than Casey’s or maverick and the coupon was for 2.50 off STILL MORE EXPENSIVE AND NO 10$ off coupon like door said and I have a photograph of the door and sticker says 10$ off 2 packs not up too or anything like that

5. ★★★★★account bans or deletion without explanation

   Too invasive. I will add a credit card but their only option is to connect to my bank account, not happening!

6. ★★★★★negative experience without a specific reason· unspecific

   Deleted. It always had an alert notification, but there was nothing when I opened the app, so it got deleted.

7. ★★★★★negative experience without a specific reason· unspecific

   Don’t Trust the Coupons in the App. Twice, I’ve been burned by the coupons in the app. The first time the guy just told me they weren’t honoring the coupon at that store after I’d ordered and was on the hook. The second time, I was confused about which cup was the “Big Q cup” mentioned in the coupon. (Several cups looked like the picture in the app’s coupon). I asked the guy stocking near the drink station if the cup I showed him was correct, and he said I had the correct one. I filled the cup and then checkout said I had the wrong cup. Instead of $.50, it was two bucks. Just not worth the hassle, honestly. So, both times I tried to use the app, QT didn’t do me right, IMHO.

8. ★★★★★negative experience without a specific reason· unspecific

   Keeps kicking me out. I love this app but for some reason it keeps kicking me out of my account. I have deleted and reinstalled this app like 3 times now and it has done the same thing each time. I just want to be able to be active in my account so i can use the app for longer than a week. I dont want to have to re-login just cause it decides i was logged out. Please fix this issue!!

9. ★★★★★subscription and paid restrictions

   Missed Payment = Collections. Careful if you change banks or account numbers, any missed payments get sent to a skeevy collections company who will charge you $30 on top of the failed transaction.

10. ★★★★★subscription and paid restrictions

    Qt pay. I’m leaving a one star review I wish I could leave a negative 10 star review because that’s exactly what this company deserves. First off they don’t have an opinion to apply discounts of gas for members at the counter where you can use your card at the register so every time I get gas it took 4 days for transactions to go through and so it would cause my account to go into the negative it had happened a couple times no problem the money would hit and pay for the gas. But this time they close my account and I get a call from a qt collection agency saying I owe and additional 30.00 because they said it’s in the agreement well I guess read the fine print because that’s not made very clear when you sign up. Then they tell me that they would randomly try to take the money out at different points so I had to set up a payment plan of when to pull the additional 30.00 on top of my 47.00 gas bill And if it didn’t go through they would charge me an additional 50.00 fee oh boy let me tell you I hate big corporations I will no longer be using qt pay I can go to shell and use my loyalty number at the counter and pay right then and there so it won’t take 4 days to process a transaction I was so infuriated I’m deleting my account I don’t trust them at this point with my personal information!

11. ★★★★★negative experience without a specific reason· unspecific

    Missing Fuel Prices on Store Tab. Used to be able to see the fuel prices on the fuel tab, now you have click each station to see the prices. Not convenient anymore. I’ll change review when fixed.

12. ★★★★★negative experience without a specific reason· unspecific

    Notifications. Can’t clear notifications.

13. ★★★★★negative experience without a specific reason· unspecific

    Gas prices???. Why have you made it so difficult to find the gas prices for the different locations? It was so much easier to navigate your app before when the gas prices were listed on the same page as all the locations. Please fix it

14. ★★★★★negative experience without a specific reason· unspecific

    Bad offers. In app offers often don’t work. Advertised offers are not available in the app.

15. ★★★★★negative experience without a specific reason· unspecific

    Super Trash App. Guess I’m not the only one that has been logged out and can’t log back in! App belongs in a dumpster lol

16. ★★★★★negative experience without a specific reason· unspecific

    False Promises. They have in-store signage about any size drink for a dollar if you use the app. The app had a daily coupon for one drink for a dollar through July 31. As of end of May, they pulled the coupon but left up the store signage. The cashier confirmed it was pulled because too many people were using it.

17. ★★★★★subscription and paid restrictions

    Paying at the pump doesn’t work. My last 3 attempts of paying at the pump and getting the discount have been a complete failure. The pumps never reset. Please update.

18. ★★★★★negative experience without a specific reason· unspecific

    Half baked app. Classic half baked app that doesn’t work 70% of the time. Half of the UI won’t actually operate, forget about even selecting a store. The app likely only exists to skim your data while you have it installed.

19. ★★★★★negative experience without a specific reason· unspecific

    Nope - biometric digital id push. I stop several times a week at the QT new my home. They had a promo offer in store for a tobacco product at a good price, so I downloaded the app. In order to use this 'coupon,' I had to use an age verification service. For something they may or may not card me for in the store. So why is it really asking for my biometrics ? Sketchy.

20. ★★★★★negative experience without a specific reason· unspecific

    Stop logging me out. Stop logging me out. Leave me logged in forever.

21. ★★★★★negative experience without a specific reason· unspecific

    App issues. The app sucks try to login in won’t let me never receive the code can’t update my phone number don’t get any notifications in any of my emails trash

22. ★★★★★crashes, freezes and errors

    SLOW UI TERRIBLE APP. Have fun watching ur phone freeze every time you make a selection on the new and un-improved qt app!

23. ★★★★★negative experience without a specific reason· unspecific

    Flawed app. The app thinks it has my phone number to send a two factor authentication but it doesn’t. Why does QT think their app needs more security than my banks app? Probably just the community college kid that made the app for QT screwed up.

24. ★★★★★login, signup and account access

    Keep getting errors. Tried to sign up but keep getting errors could not verify account tried to reset password but now I’m just locked out of the account.

25. ★★★★★negative experience without a specific reason· unspecific

    Quick Pay Declined. I am in Apache Junction Arizona and tried to use quick pay but it was declined. This is why I got the app so I could use it

26. ★★★★★promo-code bait: the discount vanishes at checkout

    this should be illegal. they will have a promo saying for one item, go into the store they won’t have the specific item and then will charge you full price without any warning. last time i ever do that

27. ★★★★★negative experience without a specific reason· unspecific

    Trash. Signed me out with the new update and won’t let me sign back in. Deleting the app now, sending me offers I can’t use is worthless.

28. ★★★★★subscription and paid restrictions

    will not take the money at the time of transaction. this is the second time this has happened and it has made me go negative in my bank account! they charge $30 return fee on top of my banks fee smh will not be using again!!!!

29. ★★★★★account bans or deletion without explanation

    5/13/2026. App logged me out and will no longer let me Sign in with Apple. I had my bank info linked to my account and now I can’t access it.

30. ★★★★★negative experience without a specific reason· unspecific

    Cant log back in!. The app is practically useless without an account. After logging me out, it no longer recognizes my account and won’t send a new password link! So I now can no longer make a new account due to the number associated with the email, nor can I reset my password. Completely awful app development.