Olive Garden Italian Kitchen

What people write about

Direction describes a theme in aggregate. An individual review may differ — select a theme to inspect its star profile and every text.

loading the rest of the reviews

1. ★★★★★negative experience without a specific reason· unspecific

   Iphone7 xxx App no work.. The app will not work on iphone7

2. ★★★★★subscription and paid restrictions

   GOODBYE. Updated the stupid app NOW I CANT LOGIN. REQUESTED A PASSWORD RESET TO MY EMAIL THREE TIMES AND NEVER RECEVIED A DAMN EMAIL. WHO’S IN CHARGE OF THIS STUPID APP? SOME TRUMPTARDS?? LOOKS I’ll be BOYCOTTING OLIVE GARDEN!!!

3. ★★★★★negative experience without a specific reason· unspecific

   App doesn’t work.. I can’t get this app to work. And it seems to be getting worse.

4. ★★★★★negative experience without a specific reason· unspecific

   Doesn’t work.. Keep getting a “temporary service outage “ notice. Can’t order from the website either. This is a wonderful way for this restaurant to go out of business. We are ordering from local Italian restaurants instead.

5. ★★★★★negative experience without a specific reason· unspecific

   App Problem. Still can’t order thru the app or online! Take it down if it doesn’t work.

6. ★★★★★crashes, freezes and errors

   App and website are not working. I tried to go on the app. It says oops. It’s not working. Try to reload the app. I tried downloading the app again. I got the same error message. I go to olivegarden.com. Nothing comes up. That’s not working either. I’ve been trying for the last two days to place an order.

7. ★★★★★crashes, freezes and errors

   Broken. The app is broken and the website will not log in. Fix it. You e list my business for the second time this month due to the inconvenience

8. ★★★★★crashes, freezes and errors

   App not working. Great app until it quit working . Keep getting message to reload app or place order through mobile website. What happened?

9. ★★★★★negative experience without a specific reason· unspecific

   Terrible experience.. Going out of my way to post this, made an account with Olive Garden through the app. Every time I try and login it prevents me and requires a new password and does not resolve it self. Unfortunate experience.

10. ★★★★★subscription and paid restrictions

    Address. I have been trying to order for delivery and the system has no response for my address. It’s only giving me preselected addresses for delivery. None of which are correct. Did it once and wasn’t paying attention to the address and instead of Ct it was sent to street.

11. ★★★★★subscription and paid restrictions

    Card Payments. Haven’t been able to use the app for a long time. Let’s me create my order but will never take my card payment. I have to call them each time to make my takeout order. App sucks!

12. ★★★★★negative experience without a specific reason· unspecific

    Access Denied. Tried to order food, but the application does not let me login. I am constantly getting an Access Denied message. So I guess that means no more Olive Garden.

13. ★★★★★login, signup and account access

    Cannot Login. Doesn’t login at all using the app

14. ★★★★★negative experience without a specific reason· unspecific

    Can’t ”Join wait list”. Refuses to find location nearest me

15. ★★★★★negative experience without a specific reason· unspecific

    App no longer works—it’s garbage!. I’ve often used the app to order, and had no problem for years, but the app has become totally useless in the last few weeks. It tells me there’s a temporary service outage and I should reload the app or order from the website. I’ve reloaded to no avail, and when I opt for the website, that doesn’t load properly either on my phone. It’s as useless as the app. If I go to the website on my computer, that doesn’t load properly. But why are the app and website useless on my phone when I had no problem for years???

16. ★★★★★negative experience without a specific reason· unspecific

    Failure of partnership. The app fails to find my address, despite uber being able to deliver to me this app cannot….

17. ★★★★★negative experience without a specific reason· unspecific

    Mobil App does not work. I have the same issue. I uninstalled and reinstalled the App and it still doesn’t work. Someone needs to fix it asap or I’ll go somewhere else to get my food.

18. ★★★★★negative experience without a specific reason· unspecific

    App problems. I’ve been having considerable problem of getting into your app. It keeps telling you to reload when I reload the app. I still get the error. Please fix this error so we can use your app.

19. ★★★★★negative experience without a specific reason· unspecific

    Bad App. Doesn’t let me order for delivery and then keep glitching when I try to switch to pick up saying I have order in progress

20. ★★★★★data, history or progress disappears

    The mobile app. For the last six months, I have been trying to use the mobile app for Olive Garden and other Darden restaurants. The apps do not work. I’ve deleted the mobile apps and reinstalled the apps several times and they still do not work. When I get to the restaurant to pick up my to go Order that I have to order on the website and not on the mobile app, I never receive a message to check in so I always have to call in when I arrive and let them know where I am parked. Please fix it!

21. ★★★★★negative experience without a specific reason· unspecific

    Pickup time. Multiple times I have a placed an order where the pickup time is shown, on multiple screens, around 25 minutes from checkout , but it defaults to a time a full hour after checkout. The restaurant only seems to see the later time, and it's incredibly frustrating. This is always a to-go soup order, where there should not be significant time to prepare.

22. ★★★★★courier took two or three orders

    Food - fantastic! App - horrendous!. This app is terrible! I tried to order food, had to enter my card number in four (4) times… and it still went blank! And you can’t do anything… you have to start all over. It got so frustrating, I called, and was put on hold for approx 10 minutes to wait for someone to manually enter my order… and it was asking for a tip. Here’s a tip… hire a professional for your app!

23. ★★★★★negative experience without a specific reason· unspecific

    Updates???. Almost every time it updates it stops working on my iPad! I can understand because so few people use Apple devices. Your software writers are apparently morons!

24. ★★★★★crashes, freezes and errors

    Online ordering is broken. They never bother to fix it. It happened twice both for credit card and PayPal. Somebody is definitely not doing their job.

25. ★★★★★inaccurate results and incorrect data

    Not accurate. Wait time showed 1-10 min. Walked in immediately after checking it and hostess said 30 min wait. Just don’t count on the wait times shown. Clearly not accurate. Update as of 11/1/25. Still the exact same problem. Clearly they aren’t worried about accuracy for wait times.

26. ★★★★★subscription and paid restrictions

    Payment Options Don’t Work. Online Payment options haven’t work for over a month now. Kind of defeats the whole purpose of the app. I hope it ever gets fixed.

27. ★★★★★negative experience without a specific reason· unspecific

    Doesn’t work. The app won’t load when I try to use it. I’m using an iPhone 14 with the latest iOS.

28. ★★★★★negative experience without a specific reason· unspecific

    Neither the app or the website is working!. TOTALLY WORTHLESS!!!!!

29. ★★★★★subscription and paid restrictions

    It's impossible to pay.. It does not matter what card you try to use, it will always say "Payment failed". You're luckier in the website, that one always works.

30. ★★★★★negative experience without a specific reason· unspecific

    Works sometimes. I’ve used the app multiple times however to pay it seems only Apple Pay works it won’t accept any debit or credit cards it’s really annoying