Justin Guitar Lessons & Songs
497 reviews read · 7 themes
praise 54% · mixed 15% · complain 31%
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- ★★★★★other
Fade into you. No choices
- ★★★★★billing trap and unresponsive support
Super glitchy. I purchased it before I even downloaded the app thinking it was gonna be great and it’s been terrible service. They keep saying I need to resubscribe.
- ★★★★★billing trap and unresponsive support
Ed. I never wanted this app. I loaded it and never liked its content. Forgot to Cancle it and after asking have my money back one day late, no one responded. I feel ripped off
- ★★★★★other
Used to be worth the money. Justin used to be fun. Now it is third rate songs and the same ol’ strum patterns. Got rid of half the songs I played almost every day. So boring now. Not going to renew subscription.
- ★★★★★billing trap and unresponsive support
Unprofessional bully. Scamming someone who wants to genuinely learn guitar into paying $100+ to be degraded but left with the desire to want to learn and just have to keep going sitting through his bullying is really weird. Being good at guitar doesn’t excuse being a terrible person to someone paying you money especially.
- ★★★★★song catalog: removals and limited selection
Terrible app. None of the song are right they just throw a bunch of chords that sound right and bam it’s terrible no riffs just chords it’s giving me chords for songs that don’t have a single chord in them
- ★★★★★other
Bad. Took a long time to figure how to get around ads
- ★★★★★content locked behind paywall
Have to pay. You cannot do any full songs without pay for a subscription
- ★★★★★billing trap and unresponsive support
Gotcha App. Signed up accidentally and immediately requested a refund, but it was declined !!! Extremely expensive app, the mistake costed me $99 and I never used it once!! Apple and author show no mercy or empathy for their users. Beware!!!
- ★★★★★billing trap and unresponsive support
Unprofessional Services. I reached out to Justin Guitar around 6 times since I was charged twice for a yearly subscription. They didn’t reply so I requested my bank dispute one of the two yearly charges as it was an error. Justin Guitar removed my access immediately so I had no access despite paying $260 (overcharged $130). I reached out to Justin guitar multiple times explaining the situation and they never even replied. I’m not a review guy but this was the most unprofessional service I’ve ever dealt with and I would STRONGLY recommend avoiding this app
- ★★★★★sound and tuner recognition failures
Bad App. Terribly difficult for a beginner. Assumes way too much knowledge. Tuner is a joke! Really stupid! Broke my E string today. 2 hrs trying to tune a guitar with this app sent wrth my time. Cancelling and moving on,Justin
- ★★★★★other
Meh. Fine but you have to have a subscription
- ★★★★★sound and tuner recognition failures
Horrible sound recognition. This app has the absolute worst sound recognition ever it will mark a chord as correct without me even strumming the guitar 0/10 do not download
- ★★★★★song catalog: removals and limited selection
Song removal. Removing songs I am practicing is just wrong. I had no idea you would randomly remove songs? May need to find another app
- ★★★★★app crashes and technical glitches
Just use the website, app is trash. The app COULD be amazing, however: The app doesn’t register the exercises as completed nor does it register the notes during practice sessions within the modules the majority of the time when played. Justin Guitar, for the $$$ charged for this app, we deserve better. I definitely regret paying the subscription for this app. Whomever designed and maintains the functionality of this app… do better because you are failing miserably. The website however, is great. Skip the app.
- ★★★★★sound and tuner recognition failures
Chord recognition sucks. I literally have to play the notes multiples times at higher volume save yourself the $120/yr until they fix this
- ★★★★★other
Terrible. Absolutely the worst!!!
- ★★★★★other
Guitar tuner doesn’t work. If you’re going to charge this much at least make sure TJ product functions properly
- ★★★★★billing trap and unresponsive support
No one answers emails. Paid for one year subscription, was sent a email to download the app and then redeem my purchase. When I click the redeem button the app does not recognize my purchase. Sent three emails and no one responds back.
- ★★★★★billing trap and unresponsive support
SCAM! Can’t cancel membership.. SCAM! The lessons are fine but they won’t let you cancel the membership. HOTEL CALIFORNIA! You can check out anytime you like, but they will still keep charging your credit card!
- ★★★★★billing trap and unresponsive support
app issues. My subscription I purchased is not showing on this app. It keeps prompting me to buy another subscription.
- ★★★★★sound and tuner recognition failures
BROKE ME STRING. I was tuning my guitar with the app and it made me snap a string by telling me to continue to tighten it 💔
- ★★★★★app crashes and technical glitches
Great lessons bad app. The lessons are great. Unfortunately, I spend more time attempting to get the app to load. Deleting, reinstalling it takes for ever to load if it doesn’t crash. Very frustrating for such a great lessons.
- ★★★★★other
It’s flipped. I cannot get the app to change to a right handed player
- ★★★★★app crashes and technical glitches
Garbage app. Never loads. Bad developers.. This app doesn’t actually function properly. It works the first several times you use it, but now when I try and open it, it just gets stuck on the loading screen forever. Bad group of developers who have no idea what they’re doing, unfortunately.
- ★★★★★other
This sucks. I can’t play the songs I like without having to pay!
- ★★★★★song catalog: removals and limited selection
Bouncing ball. It’s actually hard to learn a song by watching a bouncing ball. I thought there was gonna be actual song lessons.
- ★★★★★content locked behind paywall
To free. Not free like the internet advertised. Lots of pay walls.
- ★★★★★billing trap and unresponsive support
Not recognizing subscription, zero customer service. I paid $104 for a 1-year subscription to this app based on the good reviews here, however both the app, the website, and Justin’s other website all say that I don’t have any accounts associated with my email. My payment went through almost a week ago and I’ve contacted customer support 3 times (says they’re available Monday-Friday) and no response. Can’t get assistance or my money back apparently.
- ★★★★★other
Mr. Maybe need to mention that you are selling guitar lessons before app installations