Greatness: Daily Habit Tracker

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1. ★★★★★hidden charges and impossible cancellation

   Don’t use this app!. Folks - I just discovered I’ve been charged for this app for over a year. I should have paid better attention, but the last email I received from this scam of an app was in 2024. No email communication or warning that I would be charged. They quietly take your money. I had long deleted the app and never used it. I was charged today and want to cancel. Ugh. Help!!! Skip this app, folks.

2. ★★★★★hidden charges and impossible cancellation

   Scam. No way to call. Emails go unanswered. No way to stop fees. TWO YEARS AND STILL GETTING CHARGES QUARTERLY.

3. ★★★★★hidden charges and impossible cancellation

   Do not buy !!!!!!. They charged my card after i cancelled my subscription over a year ago 😡

4. ★★★★★hidden charges and impossible cancellation

   Terrible. This app is awful. Not worth the price for what you get. I opted the app and the dates of my subscription were all off. Stay away from it!

5. ★★★★★hidden charges and impossible cancellation

   Carie C. You can’t cancel it!! It’s not in your subscriptions so they make it impossible to cancel, they just continue to take you money every month

6. ★★★★★hidden charges and impossible cancellation

   Unfair practice. I canceled my membership in September. I kept getting charged and notice 3 months later. Did not give a refund.

7. ★★★★★hidden charges and impossible cancellation

   Terrible Service. I cancelled (or tried multiple times to cancel)this months ago but am still being charged $38.00 every month. I DON’T WANT THIS ANY MORE!

8. ★★★★★hidden charges and impossible cancellation

   Do not buy this. This is a predatory business model. They market to people who are neurodivergent and notoriously forgetful. Then the notifications stop showing up, so we fail to complete the program (there goes the only way to get the refund if it doesn’t work). Then they don’t provide any reminders that they’ll be charging you again, so you get charged a renewal fee a year later with no recourse because “terms and conditions”.

9. ★★★★★hidden charges and impossible cancellation

   Scam. They clear your data when you are about to qualify for a rebate, ghost you when you reach out. And charge you after you have already cancelled, won’t give you a refund even when it’s their mistake

10. ★★★★★hidden charges and impossible cancellation

    No Greatness. Stay clear -This company took my money and would not help me with my login. A year later they attempted to charge me again. When I emailed them to cancel and actually hit a response they kept saying they want to provide great customer service BUT refused a refund despite an emailing string showing I tried to get my issue resolved as year ago. They say they want greatness but it is far from great.

11. ★★★★★habit tracker bugs and app glitches

    Just downloaded this….. And I like it but it’s kinda hard to stay on track when never get notifications nor can I turn them on when prompted. It’s giving me an error message that I can’t even read because it pops up behind another pop up in the app. AND the app doesn’t even show up in my settings under Notifications when I try to turn it on that way. Not very effective in trying to track and stay accountable with behavior modification if I’m never getting notifications to remind me.

12. ★★★★★hidden charges and impossible cancellation

    Cancel. There seems to be no way to cancel this app- you keep getting charged $66 monthly even though you keep trying to find ways to cancel- it doesn’t seem to exist

13. ★★★★★hidden charges and impossible cancellation

    Not Worth The Money. I signed up for this app a year ago, and maybe used it for a few weeks, but it wasn’t really helpful. I stopped using it and forgot that I even signed up (had to use a credit card instead of go through my Apple account). So, I didn’t realize that after a year they would charge my card again without even notifying me. Can’t say I’m surprised because they bank on people forgetting they signed up. Oh, and you have to cancel 48 hours before the end of your subscription or you’re on the hook for another year. Keep that in mind.

14. ★★★★★hidden charges and impossible cancellation

    SCAM ALERT. Any thing from the parent company kilo labs is a complete scam. Stay away and never give them your payment info.

15. ★★★★★hidden charges and impossible cancellation

    Stole my money. Continues to bill me w/o permission. Had to contact PayPal and file a dispute.

16. ★★★★★hidden charges and impossible cancellation

    No clear way to cancel. I’m being billed for a renewal I don’t want, but cannot find any way on the app or on the website to cancel

17. ★★★★★hidden charges and impossible cancellation

    Unhelpful content (IMO) and Shady Customer Service!!!. I wanted to love this app when I tried it last year, but I did not find it to be helpful at all. Oh well… It happens. However, I was shocked to see that the Greatness team just charged my credit card to renew my subscription for another year without any prior notification that it would be renewed. And the subscription was not listed among my other app subscriptions in my Apple account either. Very weird. I brought this issue to the attention of their customer service, who pretty much said that there is “nothing we can do to reverse the pending charge” for an app I cancelled the subscription for and have no intention of using moving forward. It’s clear to me that the lack of notification is intentional on their end, which is unfortunate. I have never subscribed to another app that engages in this practice. This is the opposite of “greatness!”

18. ★★★★★hidden charges and impossible cancellation

    Be careful.. Be careful if you are trying this app and subscribe to use the full services. They will charge you yearly without any notice, or clear way to unsubscribe. It does not show up in your App Store subscriptions so you can’t even check. Very disappointing.

19. ★★★★★habit tracker bugs and app glitches

    Not helpful. I tried this all for a week and it was not helpful. It doesn’t look nice, the habit tracking is clunky, and if you make a mistake tracking a habit there’s no intuitive way to fix that. I found using this app to be frustrating and cumbersome definitely not something I want to add to my daily routine! Plus if you want to do the “21-day challenge”, be ready for them to continually say that your tracking didn’t actually happen in the app. It seems you have to track your habits exactly within their certain chosen timeframe in order for it to “count” toward the challenge. Talk about adding frustration onto an already annoying app!

20. ★★★★★hidden charges and impossible cancellation

    User beware deceptive billing practices. No proactive reminders in advance of billing date and buries notices in one time Terms & Conditions. Similarly shady when you attempt to cancel your subscription. I am now attempting to cancel for a 2nd after being charged once again. The app is not worth the hassle. If they really stood behind the product, they shouldn’t be engaging in these deceptive billing practices.

21. ★★★★★hidden charges and impossible cancellation

    App is good for people trying to establish - account management is a nightmare. I really do see this app as being great for an individual’s in need of some guidance on developing consistency in habit and self-investment. It just wasn’t my forte. My biggest concern is that I canceled my subscription a year ago, but was just charged for it!?! I didn’t even receive any emails or other notifications I was being charged. In my third party payment provider the company that owns Greatness, Joggo, etc. Kilo Research - just billed me $66. No indication whatsoever. Now I’m haggling with the company via email (which I had to dig to find), as there’s no profile/account button in the app (that I had to just download again to see if I could check my cancelation from a year ago). These business practices are not ethical. Consumers should have access to their account to see their subscription status, and before a major corporation takes money out of someone’s account they should receive notice. Very unethical. Just worried about people who aren’t watching their transaction histories as closely as I do.

22. ★★★★★hidden charges and impossible cancellation

    Nope. How to I cancel my subscription? I have looked everywhere and now I have a withdrawal from my bank account for money I didn’t even have for this app! I want out of this subscription and I want my money back.

23. ★★★★★hidden charges and impossible cancellation

    Not the app I thought it would be. READ THE FINE PRINT WORH THIS APP. After seeing this app add almost daily I purchase it for $66 for a year. I was hesitant because most of the apps I subscribe too have a monthly. I tried using this app multiple times but it was clunky, didn’t always work as it was described & send way too many notifications. I forgot about the app & my mistake did not cancel the subscription. Fast forward a year, I was contacted by my bank for fraud activity. I did not recognize the vendor in question (greatness was not in the name) so I declined the payment. Immediately cancelled my card & PayPal account. Only after filling the fraud claim with my bank did I find out it was the renewal for the Greatness App. Greatness App felt I should pay the renewal fee & suggested my bank decline my claim. I have since cancelled the app & am paying for a year of the not so great app. After doing some research, this is typical of the company. Locating the verbiage of the renewal is not easy to find but the company has it at their fingertips when you ask for a refund.

24. ★★★★★hidden charges and impossible cancellation

    Do not forget to cancel your subscription. Read the fine print of the terms of service. I subscribed last year, deleted the app because it didn’t work for me and was surprised today to be charged $66 for a renewal. According to two customer service reps, they will not provide a refund because in their terms of service they require cancellation at least 48 hours before the renewal period. There is no email reminder to notify you that the renewal is coming up, so this feels like theft. Too bad you forgot, $66 penalty. I will not be using any kilo health products again.

25. ★★★★★hidden charges and impossible cancellation

    Keep track of your subscription!. Didn’t commit to using the app after subscribing for 1 year. Deleted the app because it was t in my App Store subscriptions only to be charged $66 for a renewal without any email reminder as stated in the terms and conditions. They refuse to give me a full refund even after providing proof that I never received an email for Greatness about my subscription renewal.

26. ★★★★★hidden charges and impossible cancellation

    Fraudulent Billing. I downloaded this app to give the free version a try. After using the app for a while, I found it was not what I was looking for. I deleted the app and moved on. One year later I was charged $66.00, but never subscribed. Customer Service was unwilling to refund my money despite the fact that I shared a screenshot showing that I was on the free subscription plan. Absolutely unacceptable!

27. ★★★★★confusing overloaded interface

    Horrendous UX. Please have an option to dismiss your insane number of pop ups. It was completely unclear that you need to actually start a pre-set program to see any navigation options. That onboarding experience was probably the worst I’ve ever seen, between the underlying screens zipping around and being so dark you didn’t get any sense of context for the feature you are trying to teach me how to use, there being no way to dismiss any of the screens, and forcing me to click on things to watch before I have even seen the homepage. People like to get oriented to a new product before they’re ready to consume content. Literally any amount of user research should have caught this. Pretty enough UI, absolutely terrible UX. I’m generally pretty calm, but this filled me with so much rage I immediately deleted the app.

28. ★★★★★hidden charges and impossible cancellation

    Horrible Customer Service. This app didn’t work for me and I checked in the app and made sure I no longer had a subscription. Months later, they charged me. I reached out and asked for a refund - NOPE! Their customer service is a bunch of canned responses hiding behind their terms and conditions. They didn’t even email me to state they were going to charge me. It had been 3 months! Stay away from this app.

29. ★★★★★hidden charges and impossible cancellation

    Bad Business: Won’t Refund Your Money. My subscription auto renewed because there is a bug in their app telling you you’re on the free version. Therefore, I didn’t expect to be charged. When charged, I reached out to their support thinking it was an honest mistake and asked for a refund plus I noted the bug in the app but they won’t perform the refund despite this being a mistake in their app. The just refunded 50% back and closed my ticket instead of taking accountability and making it right to the customer. Incredible. I said this was not acceptable, yet you proceed with the same resolution. This is bad business. Over $16.50. I left a review but I can see from the other comments, I’m not the only one who has been swindled. Shame on you, your company, and all those working under your management helping you swindle others.

30. ★★★★★hidden charges and impossible cancellation

    Not worth it. They will keep charging you even after you cancel and not give you a full refund. Not worth it.