ALDI Grocery Pickup & Delivery

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1. ★★★★★app crashes, errors and freezes

   App is Buggy and Unhelpful. I originally had a very positive review and honestly, this place SUCKS. Don’t bother ordering for pick up because insta cart is absolutely trash. They will not substitute my items (probably due to laziness) and now I have to go into the store and grab the items (items that are not sold out, they just didn’t bother looking). I have repeatedly tried to get help through the app and all I can get to is a help page through insta cart where I can’t even get help because it’s just information on previous issues. Thanks insta cart shopper Matt for your lack of communication and laziness!! And thank you Aldi for being of absolutely zero help!!! 🥰

2. ★★★★★other

   Will rip you off. From discounts not applying to fake contests, this company sucks

3. ★★★★★other

   The app. The app

4. ★★★★★update degraded the app or requires ios 17

   Intrusive AF. Latest update is awful. Won’t let you do anything without first sharing your location. I just want to see the weekly ad without being harassed about how I want to shop.

5. ★★★★★cart empties unexpectedly and search fails to find products

   Needs a lot of work. OK, here goes. I prefer the shopping store. It on list mode and because at the moment, according to the computer, I can tell you how many times the computers been wrong. You’re out of the item even though I’m not going to Aldi’s for another week couple days something like that I can’t put it on my list because the computer says you’re out of it. This is extremely annoying. For someone who just wants to know how much her grocery bills just gonna be I don’t care if you’re out of it or not I don’t trust that till I get in the store Anyway I wanna be able to add it. I’ve circumvented this a little bit by switching stores and adding from their inventory, but that bit me in the butt because it stopped adding the price one time the other problem is there certain things that you never have an inventory despite the fact that I know you carry it like my Aldi’s in union in Memphis you have Starbucks knock off coffee drinks, but they aren’t in the app and I can’t add them to my grocery list the other thing is, I cannot add fresh herbs. I know you carry them. You have about four different types, but you do not have them in the app if you don’t. If you don’t want Instacart to pick them up fine just put them in so people can add them to the grocery list. I know the approximate price so I usually just write a separate list of what’s not in the ALDI app I I know you carry. It’s extremely annoying and would be really helpful to have everything. On one list. Another thing the list needs to work on is it keeps splitting the produce between two different sections that’s very annoying. Put everything in one category.

6. ★★★★★app crashes, errors and freezes

   Bad App. I saved 3 recipes on the app. I was unable to access them. I couldn’t even open the dinner recipes. I could see that I saved the recipes but could not open them. Completely worthless.

7. ★★★★★update degraded the app or requires ios 17

   Just crashes. App does not work on iPad 5, iOS 16.7.16. It keeps saying to download a newer version but that doesn’t happen so even the older version does not work. It just continues to crash every time you try to open it. Finally I’ve given up.

8. ★★★★★app crashes, errors and freezes

   Worst. Worst app for add hooks

9. ★★★★★cart empties unexpectedly and search fails to find products

   Pretzels. Can’t find how to find out if you’ve got the Bavarian specialty pretzels in yet

10. ★★★★★cart empties unexpectedly and search fails to find products

    Glitches way too much. This app SUCKS. Every time I go to place a new item in my cart everything else disappears. If I have my cart ready after 63 times of trying to create it, if I change the quantity on an item EVERYTHING DISAPPEARS AGAIN! If I make a list of all the groceries I need and add my list to my cart. And want to add one extra item? Guess what? Everything in my cart disappears again. This app is a disgrace.

11. ★★★★★pickup and delivery prices higher than in-store, instacart expensive

    Instacart for this store is very bad. I do not recommend using Instacart delivery from Aldi. Very bd experiences. They will deliver you moldy produce and they will forget to deliver items

12. ★★★★★app crashes, errors and freezes

    Doesn’t work. It keeps saying something went wrong and you’ve been notified but you haven’t fixed it

13. ★★★★★cart empties unexpectedly and search fails to find products

    No Shopping Cart Available!. I’m not sure what happened, but all of a sudden there is NO shopping cart option. Anytime I try to “add to cart” it just adds it to a list. When I select to add all list items to my cart it says it does BUT THERE IS NO CART ANYWHERE! I literally cannot even shop. This is super frustrating!

14. ★★★★★update degraded the app or requires ios 17

    Awful update. They updated this app and it’s been mediocre at best when doing a pickup order.

15. ★★★★★update degraded the app or requires ios 17

    Why change it?. Why is it every time i update the app it gets worse! Stop changing it, you’re just making it less user friendly & outright terrible to use.

16. ★★★★★other

    Store not available. The store on White-settlement Rd is not available to select in the app.

17. ★★★★★app crashes, errors and freezes

    Can’t login. Can’t password reset, can’t create account. Directed to instacart that directs to Aldi.

18. ★★★★★update degraded the app or requires ios 17

    Update Required - No Update Available. The app was working fine until the latest update. Now, when I open the app, it says: “Uh-oh. Looks like your app needs an update.” However… there is No Update Available in the App Store. You folks really need to test your “updates” better, before releasing them… I can’t be the only one with this issue. I’m an Aldi loyalist, but, this is unacceptable!!! Please fix it. Thanks.

19. ★★★★★other

    The store that’s been open for 5 years isn’t on the Aldi App. The Aldi nearest to me has been in business for 5 years but for some reason it isn’t available on the app. It doesn’t even show up but locations 40 miles from here show up. And they haven’t been open half as long as the one in my town. Frustrating and inconsistent.

20. ★★★★★cart empties unexpectedly and search fails to find products

    App doesn’t reflect inventory. I checked the app to see what store still had inventory of an item I wanted. I drove to the store (1h away) and everything was gone even though the app still showed inventory after multiple refreshing. Very frustrating!

21. ★★★★★other

    Impatiently waiting for the correction. Your most recent update ELIMINATED a location in NJ Hackettstown. When will you make the correction?

22. ★★★★★update degraded the app or requires ios 17

    No longer works. Updated app today. Try to launch and all I get is “Something went wrong… try again”. Running iPhone 15 Max Pro.

23. ★★★★★update degraded the app or requires ios 17

    Can’t use the app. Can’t use the app. Trying to go and it tells me the app needs an update. There is NO UPDATE available. Trying to resolve the problem by uninstalling the app and uploading it again. That didn’t work either. I live close to 2 hours away from the nearest store. I’m not driving all the way not knowing if I can get the things I want.

24. ★★★★★app crashes, errors and freezes

    This app is frustrating. 1. When I click in the email to see the ad it takes me to a page with a 504 error message then when I go to the website to access the ad I get sent to the ap that wants me to update the app, I click on install, it takes me to the App Store that just say open (not update) and when I click on that takes me back to the page that says you must update the app. This has been happening since the big website change over a month ago!

25. ★★★★★pickup and delivery prices higher than in-store, instacart expensive

    Poor execution on orders. I love Aldi but the functionality of this app is terrible. It allows you to order anything regardless of whether it’s available or not. Most orders don’t get fulfilled or they are fulfilled improperly. The shoppers don’t reach out when there are subs or not enough quantity. There is no way to cancel your order when it’s wrong or get a refund. They completed a sale I didn’t want that was an incorrect substitution and never refunded my money.

26. ★★★★★weekly ad not accessible inside the app

    Pop ups. Never fails that everytime I want to check out the weekly ads on the app, it sends me to my browser. What is the point of the app?

27. ★★★★★weekly ad not accessible inside the app

    Weekly ads are no longer viewable within the app.. I am requesting the ability to view the weekly sales ad within your application. Previously, this functionality was operational. However, following the recent update to your application, accessing the ad now redirects me to Safari.

28. ★★★★★update degraded the app or requires ios 17

    Does not work on older versions. I do not know why Aldi has a new app, version 10.14.0 that WILL NOT work on Apple phones older than version 17. What does Aldi think, all their customers can afford $1000.00 dollar plus phones??? How inconsiderate!

29. ★★★★★update degraded the app or requires ios 17

    App version issue. If you have an older IPhone with IOS under 17.0 you will no longer be able to use the Aldi App. I’m not upgrading my phone to use your app. It’s your loss of business. Sheetz App is the same way and they lost some of my business.

30. ★★★★★cart empties unexpectedly and search fails to find products

    Buggy. Filled my cart, was asked to login during checkout and then cart was emptied. Thank you for nothing, will shop at Kroger