Garmin Messenger™

269 source reviews · 100% labelled · 20.1% with a specific topic

1.8

of 5, across 269 reviews

Corpus profile, not the current store rating

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★★★★★negative experience without a specific reason· unspecific
Device unpaired. Got this for safety to track husband. He hikes solo and is diabetic. App unpaired me in March and I can’t see his locations at all. No idea how to fix. No phone number for help.
★★★★★negative experience without a specific reason· unspecific
Can’t pair iPhone and no support. Can’t pair iPhone
★★★★★negative experience without a specific reason· unspecific
Sucks. Junk
★★★★★negative experience without a specific reason· unspecific
Usability is terrible. I don’t know who is making decisions at Garmin but if their goal is to make Garmin service terrible, they’re doing a great job. Continually making the app functionality worse and taking away features. Separate websites to navigate for basic account services. They really know how to ruin a good thing.
★★★★★negative experience without a specific reason· unspecific
Subscriptions. It won’t give me the option to actually subscribe. It keeps telling me I can’t connect until I subscribe. It keeps telling me plan pricing but no way to actually subscribe and pay.
★★★★★negative experience without a specific reason· unspecific
Horrible. Why is it so difficult to just sign up???
★★★★★subscription and paid restrictions
useless for me personally. Paid for the device which is $$$$ then you have to buy a subscription to even use device. Could not get it to even connect to my phone and when it does my messages still won’t send. Maybe it’s user error, but I tested it out before I left for my trip and it worked fine but after that I cant get it to work.
★★★★★negative experience without a specific reason· unspecific
Horrible glitches doesn’t work well with iOS and iPhone. Had to reset settings twice too many glitches with Mac OS an iPhone pairing this is a known issue spent a lot of money on this and we got a chance to use it twice and now I’m getting blank map screen reset everything again and still having issues and can’t download the Maps that I purchased yes with my outdoor plus account. Very disappointed.
★★★★★negative experience without a specific reason· unspecific
Mzee. Garmin 67i is a great piece of hardware but the software sucks, it should not be so difficult to use in this day and age. They need competition.
★★★★★negative experience without a specific reason· unspecific
GARBAGE APP. Most people use this service for a situation where having mobile phone service is limited which means emergencies and life endangering situations need prompt messaging capabilities. There is a major bug right now preventing use of the messenger app to your contacts. Your only option is to message directly from the device essentially rendering this app worthless. Garmin has sent out zero communication about this to users and as usual getting any customer support is dismal. I had to go find a cellular service area to try to troubleshoot this issue. Unacceptable. Hopefully someone’s life isn’t put in danger because of Garmin’s lack of accountability for resolving this MAJOR outage. Starlink, although a little more expensive, as well as iOS satellite messaging seems to be good enough to justify canceling this service. I do not recommend you keeping your service with Garmin. Your life could depend on it.
★★★★★crashes, freezes and errors
SMS not working since last update. despite extensive trouble shooting SMS is no longer possible in messenger app despite Garmin Inreach Mini 2 working
★★★★★subscription and paid restrictions
Still can’t figure out how to set up. No option within app to purchase subscription nor on website
★★★★★negative experience without a specific reason· unspecific
Trashcan. Trash app
★★★★★negative experience without a specific reason· unspecific
Something went wrong.. “Something went wrong. Try again later. (429)
★★★★★negative experience without a specific reason· unspecific
Garmin products not so much. I find that Garmin products are not worth the hassle and are not user friendly. They have literally driven me to CarPlay products and offline maps when necessary
★★★★★negative experience without a specific reason· unspecific
Activate. How is it so difficult to activate a plan. A communication company should be easier
★★★★★slow performance and long loading times
Terrible app. Useless. Slow, limited and hard to navigate
★★★★★negative experience without a specific reason· unspecific
Auto bill pay. Auto bill pay is challenging to disable and pathway to stop plan is not obvious or user friendly almost as if it’s very intentional to make it difficult to un-enroll or pause service
★★★★★negative experience without a specific reason· unspecific
Problems with adding contacts. The app crashes or fails to add new contacts after installing.
★★★★★negative experience without a specific reason· unspecific
6767. Ohh Sheila! Sixxxxxxxx sevvvvvvennnnnnn!
★★★★★negative experience without a specific reason· unspecific
Terrible and useless. I’d rather use a compass.. Can’t even pair my new device to my iPhone I got three months ago. What trash is this? Engineers working on this should be embarrassed or resigned to middle management with no opportunity for promotion.
★★★★★subscription and paid restrictions
They ruined everything. I can’t just log into my garmin inreach account and start a subscription anymore. I’m told I need to use this app but I can’t even connect to my actual garmin account
★★★★★subscription and paid restrictions
Can’t sign in on App. I just got the Garmin Inreach Mini 2 and am going through the steps to set it up and activate it through the App. I updated the Inreach, paid for the subscription and am trying to connect the device to the App. The App says the device is active and I need to sign in. I go to “Sign in as owner” input my sign in info and it says “Device is already active. Sign in as owner”. It’s just stuck in this loop without any way of proceeding. Unless there is a way through this, it’s just an expensive paperweight
★★★★★negative experience without a specific reason· unspecific
Why so complicated man?. Just make it easy.
★★★★★negative experience without a specific reason· unspecific
Terrible integration across apps. Garmin creates many apps but the integration across them is clunky and counterproductive, especially if you move residence to different countries. Messenger does not play ‘nicely’ with ‘Explore’. So frustrating.
★★★★★negative experience without a specific reason· unspecific
Keeps Crashing. App lags a lot and it keeps crashing. When it crashes, any time I open the app and click on a contact, the app closes. This happens a lot!
★★★★★negative experience without a specific reason· unspecific
Poor. I bought the garmin tracking device for a friend. Crazy hard to get the app. To work.
★★★★★accessibility and assistive-technology issues
Accessibility failure. Responding on behalf of a blind user who is preparing for a Kilimanjaro climb, he purchased the inReach Mini 3 for safety. The Garmin Messenger app does not expose the compose field, Send button, or Add button to VoiceOver. Messaging is impossible independently. For a device advertised as emergency communication, this is unacceptable. Accessibility is not optional in safety equipment.
★★★★★device Lock Turns Your Account Into a Hostage
Not Impressed. Thought this would be a nice adder to send messages from a new Fenix 7x Pro. Little did I know you can’t see or message contacts shared from your phone unless they have the Garmin Messenger app installed. Can’t message iMessage users either. Garmin should figure a way to bridge the gap, until then this is a inferior messaging app.
★★★★★negative experience without a specific reason· unspecific
Typing. Impossible to type with the keyboard layout on watch, very difficult, definitely disappointed