BetterMe: Health Coaching
499 reviews read · 5 themes
praise 83% · mixed 5% · complain 12%
What people write about
This app's own themes, not generic labels. Tap a theme to read only its reviews.
Praised
Complained about
Mixed
loading the rest of the reviews
- ★★★★★short home workouts easy to follow
Waste of Time. You immediately get pushed into giving up all your info and survey before they let you know that there’s absolutely no free access whatsoever and are required to start a trial
- ★★★★★billing fraud and refund refusal
Nice flexible app but don’t use if you want to try the subscription. Tried out the subscription and got billed double the starting amount. Didn’t know I was getting billed till the day of with an email that said the trial amount was up and I’m now getting charged more. No way to cancel the subscription in app either.
- ★★★★★short home workouts easy to follow
Ugh. Pay to use.
- ★★★★★short home workouts easy to follow
Waste of money. You can build these programs for free thru ai
- ★★★★★billing fraud and refund refusal
Total rip off !!!. Even after cancelling application and receiving notice of cancellation they are still billing me. Credit card company had to step in and refuse payment. Do not download!!!
- ★★★★★billing fraud and refund refusal
Beware. Would not honor request for refund ($94) that was made ON DAY OF renewal. No renewal reminder received. Read the fine print. BetterMe will take your $ otherwise.
- ★★★★★billing fraud and refund refusal
Rip off. Not anywhere near as great as they make it look in the ads. They sell you on the idea that you’re going to unlock all these new calisthenics and then you get in there and they are menial tasks that a small worm could accomplish on its easiest day in the compost box. Don’t waste your money.
- ★★★★★billing fraud and refund refusal
Con Artist Behavior. They purposely logged me out and said I did not have access to my account and then proceeded to bill me for a 3-month period at full price. If that is not some of the worst deceitful behavior from a predator company, I don’t know what is!
- ★★★★★short home workouts easy to follow
WORST APP!. 1/5
- ★★★★★billing fraud and refund refusal
SCAMMERME. REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! THIS APP IS A SCAM AND WILL SCAM YOU OUT OF YOUR MONEY WHEN YOU TRY TO CANCEL YOUR SUBSCRIPTION! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT! REPORT!
- ★★★★★billing fraud and refund refusal
Scamming people. I singed up for a trial, I cancelled then 80 days later they charged my account. Now they wont let me get my money back
- ★★★★★billing fraud and refund refusal
Sooo bad. They scam you goes from 30 to 90… doesn’t show you anything that isn’t on YouTube for free
- ★★★★★billing fraud and refund refusal
Fraud. They let you sign up for the free trial then make it impossible to find your subscription to cancel after the free trial so they can charge you. Wrote customer service the same day they charged me and they won’t refund me. Never used the app and I’m not going to. Don’t even sign up for a free trial or they’ll get you for your money
- ★★★★★billing fraud and refund refusal
Estafadores. Compre una semana para probarla y a la semana descontaron un mes xq les dio la gana..estafadores y descarados
- ★★★★★short home workouts easy to follow
Stop with the emails. I get sent multiple emails every single day. Not worth it.
- ★★★★★billing fraud and refund refusal
30 day refund is a scam. I tried this app with a guaranteed 30 day refund. This app wasn’t for me so I cancelled within the first week. They put in so many terms and loopholes in the fine print that there is no actual 30 day refund. It’s just a scam.
- ★★★★★billing fraud and refund refusal
Scammed. Every time I try and cancel my subscription the app automatically renews it. It’s been months now where I keep getting charged and the app ignores my request and doesn’t want to refund.
- ★★★★★billing fraud and refund refusal
Watch out! Sneaky billing. Be sure you cancel well in advance. I tried to cancel and would not refund as I was less than a day too late. Terrible customer service regarding that.
- ★★★★★billing fraud and refund refusal
Misleading Subscription Offer and Refund Refusal. I accidentally clicked on what appeared to be a promotional offer email and was immediately charged for a subscription. I contacted customer support right away and was told the subscription would be canceled. It wasn’t. I followed up by email, expecting them to correct the mistake, but instead they hid behind their refund policy and refused to issue a refund. The entire process felt misleading and dishonest. There are many better apps online that offer similar features for free. In my opinion, this app relies on confusing offers and aggressive subscription tactics to make money rather than providing real value. I eventually had to dispute the charge through my bank. The situation became so complicated that my bank informed me they would be closing my account because of what they considered suspicious activity related to this transaction. At that point, I felt like my financial information and account security were being put at risk. I’ve deleted the app and unsubscribed from all of their marketing emails. I’m leaving this review to warn others: be extremely careful before clicking on any offer or trial because canceling and getting a refund may not be as straightforward as you expect.
- ★★★★★short home workouts easy to follow
Won’t leave me alone. I signed up for this app a couple years ago for the workouts. Today I get an email marked priority as if I just signed up for “relationship healing,” congratulating me for choosing to work on my relationship and providing a “customized plan” for me. This is completely unacceptable and I never got enough benefit from the app to be worth the amount I paid.
- ★★★★★billing fraud and refund refusal
Scammy trial offer. Be ware. Scammy free trial…. I made sure to cancel before it ended but still got charged for the app itself AND some coaching. Customer service seems scammy.
- ★★★★★billing fraud and refund refusal
Do not recommend. Content is not worth what you pay for it. Also, customer service isn’t helpful. I emailed to cancel a couple weeks ago and they still charged me today (but said it would be cancelled going forward). Terrible service for them just to collect an extra $40 from me. I think most the reviews on here are spam.
- ★★★★★billing fraud and refund refusal
Absolutely a scam. Predatory company that is absolutely trying to take your money
- ★★★★★short home workouts easy to follow
The Pilates portion was anything but Pilates. I bought a $10 course which is crazy a $10 course for 30 days for Pilates and it was everything but Pilates it was horrible. At first I like the app because it gave you workouts to do every day but then it made me pay for my workout plan and that is crazy especially when I already bought the Pilates plan.
- ★★★★★billing fraud and refund refusal
Charged me 38$ and shows it cancelled. Ridiculous
- ★★★★★billing fraud and refund refusal
I would give zero stars. The app advertised a free week to try the workouts as well as offering to notify when that week was ending to prevent getting charged. I cancelled same day, yet was still charged $19.99 and their customer service team is one of the worst I have ever experienced. They do not help, try to get you to do the work for them, address you as if you are ignorant, etc. This app is not worth the headache, there are so many better ones to try!
- ★★★★★billing fraud and refund refusal
Poor business practices. The money back guarantee is deceptive. Buyer beware!
- ★★★★★billing fraud and refund refusal
Won’t refund money when asked. Requested refund when it renewed. Denied without proof of screen shots from app of certain times it was used. I purchased for 3 months time. Did not realize it automatically renewed for 3x the price. Multiple attempts to recover money & they refuse. Beware.
- ★★★★★billing fraud and refund refusal
I CANCELLED SUBSCRIPTION BUT WAS CHARGED 2 MONTHS LATER. Beware of unscrupulous business tactics. I cancelled this subscription April 5, 2026 but was charged in June 2026 for over $30 dollars. I do not recommend this app.
- ★★★★★billing fraud and refund refusal
Hard to cancel subscription. To cancel subscription, it said to go to Apple subscriptions to cancel. I didn’t have a BetterMe subscription show up on my Apple account so then I got charged for an auto renewal and had to email them to cancel but didn’t get refunded